{"id":27981,"date":"2024-11-05T05:37:29","date_gmt":"2024-11-05T13:37:29","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=27981"},"modified":"2026-03-11T07:17:20","modified_gmt":"2026-03-11T14:17:20","slug":"review-not-showing-up-on-google","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/","title":{"rendered":"Google reviews not appearing? 14 expert solutions to fix"},"content":{"rendered":"\n<p><strong>Google reviews not showing up<\/strong> usually means reviews are being filtered, removed, delayed, or disconnected from your Google Business Profile due to policy enforcement, listing issues, or technical glitches.<\/p>\n\n\n\n<p><strong>Summary<\/strong><\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#d7d7f0\">Google reviews strongly influence trust and customer choice, which is why missing reviews can feel like a serious setback. <a href=\"https:\/\/birdeye.com\/blog\/state-of-google-business-profiles\/\">Birdeye State of Google Business Profile 2025 report<\/a> found that each new Google review is associated with about <strong>80+ website visits, 63 direction requests, and 16 additional calls on average<\/strong>, so every review on your profile can directly impact real customer actions. When Google reviews are not showing up, it can create credibility gaps that push prospects toward competitors with more complete profiles. Google may hide or remove reviews that violate its policies to protect authenticity, but listing issues such as duplicates, inaccurate information, unverified accounts, or profile merges can also cause reviews to be missing. Birdeye helps teams monitor review activity, spot unusual drops, and keep listings accurate so issues get fixed faster.<\/pre>\n\n\n\n<p>This blog covers 14 common reasons why <a href=\"https:\/\/birdeye.com\/blog\/google-reviews\/\">Google reviews<\/a> are not showing up on your Business Profile. It also provides practical fixes for each cause so you can restore visibility and protect trust.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-what-is-google-s-review-policy\" data-level=\"2\">What is Google&#8217;s review policy?<\/a><\/li><li><a href=\"#h-14-reasons-why-google-reviews-are-not-showing-up-and-how-to-fix-it\" data-level=\"2\">14 reasons why Google reviews are not showing up and how to fix it<\/a><\/li><li><a href=\"#h-use-missing-google-reviews-as-an-opportunity-nbsp\" data-level=\"2\">Use missing Google reviews as an opportunity\u00a0<\/a><\/li><li><a href=\"#h-faqs-about-google-reviews-not-showing-up\" data-level=\"2\">FAQs about Google reviews not showing up<\/a><\/li><li><a href=\"#h-start-managing-your-google-reviews-with-birdeye-nbsp\" data-level=\"2\">Start managing your Google reviews with Birdeye\u00a0<\/a><\/li><\/ul><\/div>\n\n\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#d7d7f0\">If you prefer learning via audio, we suggest you hear this audio guide and implement the measures to make your reviews show up on Google. <br><br>For the rest, scroll down to read in detail the 14 steps to fix Google reviews from reappearing on your GBP.<\/pre>\n\n\n\n<div id=\"birdeye-youtube-dfsKgwXQgRs\" class=\"ytvideo-container\"><\/div>\n<script>\n  var youtube = document.getElementById(\"birdeye-youtube-dfsKgwXQgRs\"); \n  var img = document.createElement(\"img\");\n  img.setAttribute(\"src\", \"https:\/\/i.ytimg.com\/vi\/dfsKgwXQgRs\/maxresdefault.jpg\");\n  img.setAttribute(\"class\", \"be-yt-thumb\");\n  img.setAttribute(\"width\", \"815\");\n  img.setAttribute(\"height\", \"458\");\n  img.setAttribute(\"alt\", \"Reviews not showing up on Google? Here\u2019s what you can do.\");\n  \n  var playIcon  = document.createElement(\"div\");\n  playIcon.setAttribute(\"class\",\"play-icon\"); \/\/to add play icon on top of the image\n\n  var playBtn  = document.createElement(\"div\");\n  playBtn.setAttribute(\"class\",\"play-btn\");\n  var iconWrapper  = document.createElement(\"i\");\n  iconWrapper.setAttribute(\"class\",\"icon-wrapper\");\n\n  var iconImage = document.createElement(\"img\");\n  iconImage.setAttribute(\"src\", \"https:\/\/cdn2.birdeye.com\/version2\/v3\/components\/video\/play-btn-transparent.svg\");\n  iconImage.setAttribute(\"width\", \"80\");\n  iconImage.setAttribute(\"height\", \"80\");\n  iconImage.setAttribute(\"alt\", \"Reviews not showing up on Google? Here\u2019s what you can do. Video play icon\");\n\n  youtube.appendChild(img);\n  iconWrapper.appendChild(iconImage);\n  playBtn.appendChild(iconWrapper);\n  playIcon.appendChild(playBtn);\n  youtube.appendChild(playIcon);\n  \n  \/\/ Attach an onclick event to the YouTube Thumbnail\n  youtube.onclick = function() {\n \n    \/\/ Create an iFrame with autoplay set to true\n    var iframe = document.createElement(\"iframe\");\n    iframe.setAttribute(\"src\", \"https:\/\/www.youtube.com\/embed\/dfsKgwXQgRs?rel=0&modestbranding=1&autohide=1&showinfo=0&controls=0&autoplay=1&border=0&wmode=opaque&enablejsapi=1\"); \n    var iframeWidth = document.querySelector('.ytvideo-container').clientWidth;\n    var iframeHeight = document.querySelector('.ytvideo-container').clientHeight;\n    iframe.setAttribute(\"style\", \"width:\"+ iframeWidth + \"px;height:\" + iframeHeight + \"px\");\n    iframe.setAttribute(\"allow\", \"autoplay\");\n\n    \/\/ Replace the YouTube thumbnail with YouTube HTML5 Player\n    this.parentNode.replaceChild(iframe, this);\n  }; \n<\/script><script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Reviews not showing up on Google? Here\u2019s what you can do\",\n  \"description\": \"[Free Guide] http:\/\/bit.ly\/3hoBNoh - How to get more Google reviews: A no-nonsense guide   Getting and maintaining reviews on Google is a great way to show new customers that your business is worth their time and trust. The more positive reviews you have, the better your online reputation is, and the more reason customers have to patronize your business. But what happens when you\u2019re supposed to have more reviews than Google is showing?   When all of your reviews aren\u2019t showing on Google, it can be frustrating. You may think that everything is working properly and expect more reviews than you have, but it seems Google is actively preventing them for showing up. Worse yet, sometimes you\u2019ll see posted reviews that are removed by Google. Not only can this be confusing, but it can hurt your revenue stream as customers choose the competition with more reviews over your business. Luckily, missing Google reviews can be figured out, and we can help.  In this audio guide, we\u2019ll walk through everything you need to know about why your reviews aren\u2019t showing up on Google. We\u2019ll go through the reasons why Google may be removing your reviews and what you can do to prevent it in the future. Lastly, we\u2019ll tell you about Birdeye, a fully comprehensive online review solution that can help you generate more reviews and manage your online reputation seamlessly.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/dfsKgwXQgRs\/default.jpg\",\n  \"uploadDate\": \"2022-12-22T17:24:53Z\",\n  \"duration\": \"PT6M1S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/dfsKgwXQgRs\",\n  \"interactionCount\": \"1\"\n}<\/script>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-google-s-review-policy\">What is Google&#8217;s review policy? <\/h2>\n\n\n\n<p>To identify potential issues, Google evaluates the contents according to the <a href=\"https:\/\/support.google.com\/local-guides\/answer\/7400114?hl=en\">Google review policy<\/a> to ensure users provide only honest and unbiased feedback about businesses.&nbsp;Your business ratings and reviews appear as <a href=\"https:\/\/birdeye.com\/blog\/google-business-reviews\/\">Google business reviews<\/a> when your profile appears on Google\u2019s search results page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"686\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-1024x686.jpg\" alt=\"\" class=\"wp-image-54305\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-1024x686.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-300x201.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-768x515.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-1536x1029.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-810x543.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile-1140x764.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/google-maps-optimization-birdeyes-Google-Business-Profile.jpg 1791w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Based on this, Google scrutinizes each review and removes those identified as spam, fake, biased, offensive, or with a conflict of interest. Google reviews that don\u2019t show up often fall into these categories.&nbsp;<\/p>\n\n\n\n<p>Here are a few key takeaways from Google\u2019s review policies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reviews must include details about the customer\u2019s experience to be posted.<\/li>\n\n\n\n<li>Google flags anonymous reviews written to mislead customers.&nbsp;<\/li>\n\n\n\n<li>Google prohibits reviews written as spam and fake content to manipulate.<\/li>\n\n\n\n<li>Google bans off-topic reviews that don\u2019t specify how the business\u2019s product\/service is.&nbsp;<\/li>\n\n\n\n<li>Reviews must not contain hate speech, and illegal, abusive, derogatory, and explicit content must be removed.&nbsp;<\/li>\n\n\n\n<li>Reviews must be written in the language intended for the target audience, or they will be removed.&nbsp;<\/li>\n\n\n\n<li>Users shouldn\u2019t share personal information.<\/li>\n\n\n\n<li>Users shouldn\u2019t be sharing the same content multiple times from multiple accounts.<\/li>\n\n\n\n<li>Google only allows reviews from verified customers, meaning users must have purchased a product or service directly from the company.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-3.png\" alt=\"Image shows the Google customer support page \" class=\"wp-image-49094\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-3.png 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-3-300x201.png 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-a-google-verified-customer-review\">What is a Google-verified customer review?<\/h3>\n\n\n\n<p>Google-verified customer reviews are authentic feedback from customers who have made verified purchases from your business. These reviews are particularly valuable because they appear in your Google Search Ads and directly impact your business visibility.&nbsp;<\/p>\n\n\n\n<p>A higher review increases your chances of appearing in the top three search results.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s how one of our customers experienced massive growth once they added verified Google reviews via Birdeye\u2019s <a href=\"https:\/\/birdeye.com\/google-seller-ratings\/\">Google Seller Ratings<\/a> program.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#e4eaff\">\u201cWith Birdeye, specifically on business profiles, we average 4.85 stars. In a very concentrated and competitive market, GSR gives us that advantage above others. Also, with GSR in our ads, our cost per click is $0.19, down from $0.45.\u201d&nbsp;\n\n<strong>- Brian Torres, Digital Marketing Manager at Firstmark Credit Union<\/strong><\/pre>\n\n\n\n<div class=\"om-embedded-campaign\" data-campaign-id=\"440\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-14-reasons-why-google-reviews-are-not-showing-up-and-how-to-fix-it\">14 reasons why Google reviews are not showing up and how to fix it<\/h2>\n\n\n\n<p>It can be frustrating if some of your <a href=\"https:\/\/birdeye.com\/reviews\/\">customer reviews<\/a> are missing from Google. Your review counts matter, and a review can influence potential customers to trust your company.<\/p>\n\n\n\n<p>From technical glitches and policy violations to incomplete product listings, understanding why a review is missing will help your business reviews show up quickly.&nbsp;<\/p>\n\n\n\n<p>For multi-location brands, missing reviews are rarely a one-off issue. They are usually a visibility and process problem across dozens or hundreds of profiles. <a href=\"https:\/\/birdeye.com\/reviews\/\">Birdeye Reviews AI<\/a> agents help teams manage the full review lifecycle without living in spreadsheets or writing replies one at a time.&nbsp;<\/p>\n\n\n\n<p>Built on local intelligence and trained in your brand voice, the agents can help you consistently generate reviews, respond with context, and spot unusual drops before they become a reputation gap. In other words, you get a governed system that protects trust while still scaling across every location.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>There are 14 main reasons why this might happen, let\u2019s take a look at what they are and how you can fix them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-inaccurate-listing-information-nbsp\">1. Inaccurate listing information&nbsp;<\/h3>\n\n\n\n<p>Incorrect <a href=\"https:\/\/birdeye.com\/blog\/business-listing-management\/\">listing information<\/a> can not only hurt your SEO, it can also reduce the number of reviews your company gets from customers.<\/p>\n\n\n\n<p>Luckily, there\u2019s an easy fix. You can edit your information in your Google Business Profile.<gwmw style=\"display:none;\"><\/gwmw><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/How-to-update-business-information-.jpg\" alt=\"image shows how to update business information on Google Business Profile\" class=\"wp-image-57125\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/How-to-update-business-information-.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/How-to-update-business-information--300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Updating-business-information-on-Google-business-profile.jpg\" alt=\"Image shows the fields of business information required for Google Business Profile\" class=\"wp-image-57126\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Updating-business-information-on-Google-business-profile.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Updating-business-information-on-Google-business-profile-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Here\u2019s how to fix inaccurate listing information:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, log into your <a href=\"https:\/\/www.google.com\/business\/\">Google account<\/a>.<\/li>\n\n\n\n<li>Find the location or listing you want to edit and click \u201cView profile.\u201d<\/li>\n\n\n\n<li>Then select \u201cBusiness information\u201d and find the selection you want to edit.<\/li>\n\n\n\n<li>Select the pencil icon to add or edit information.<\/li>\n\n\n\n<li>Finally, make the edits and click \u201cApply.\u201d<\/li>\n<\/ol>\n\n\n\n<p>Once you\u2019ve updated your business information, you\u2019ll see more reviews displayed on your listings<s>.<\/s> This is because your customers will know that is your authentic profile and want to leave a review.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Managing multiple listings? Use <a href=\"https:\/\/birdeye.com\/listings\/\">Birdeye Listings AI<\/a> to view, manage, and optimize listings for multiple locations from a single dashboard. Quickly spot errors, average ratings, and overall performance with simple clicks. <\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">2. Duplicate business listings&nbsp;<\/h3>\n\n\n\n<p>Multiple Google business listings might also be why you\u2019re not seeing the expected reviews. Your customers might accidentally leave reviews in the duplicate listings when they should be leaving them on your primary business listing.<\/p>\n\n\n\n<p>To solve this problem, you\u2019ll need to remove any duplicate listings you have.&nbsp;<\/p>\n\n\n\n<p><strong>Here\u2019s how to remove duplicate listings:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, log into your&nbsp; <a href=\"https:\/\/www.google.com\/business\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Business Profile Manager<\/a>.<\/li>\n\n\n\n<li>Next, go to Manage locations.<\/li>\n\n\n\n<li>From there, check the boxes for any duplicate listings you want to be removed.<\/li>\n\n\n\n<li>Then click \u201cActions\u201d and Remove location.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-inactive-listings\">3. Inactive listings<\/h3>\n\n\n\n<p>If you\u2019ve been logged out of your <a href=\"https:\/\/birdeye.com\/blog\/gmb-listing-optimisation\/\">Google Business Profile listing<\/a> for a while, there\u2019s a chance that Google might have unverified your business listing. Google says it will un-verify business listings if companies are inactive on their Google Business Profile page for more than six months.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-3-1.png\" alt=\"Image shows how businesses receive a message from Google for inactive listings\" class=\"wp-image-49096\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-3-1.png 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-3-1-300x201.png 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Suppose you\u2019ve lost verification on your business listing. In that case, you must regain your verification not only to collect reviews but also to edit your Google Business listing to reflect current information and respond to Google reviews.<\/p>\n\n\n\n<p><strong>The solution:<\/strong> <a href=\"https:\/\/support.google.com\/\">Contact Google support<\/a> to <a href=\"https:\/\/birdeye.com\/blog\/how-to-verify-my-business-on-google\/\">re-verify your business<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-your-google-business-profiles-have-recently-merged\">4. Your Google Business Profiles have recently merged<\/h3>\n\n\n\n<p>When you merge your Google Business Profiles, it is possible that a few reviews do not show up or take longer to appear. If customers mention leaving a review but you can\u2019t find it, it may be due to this issue.&nbsp;<\/p>\n\n\n\n<p><strong>The solution:<\/strong> Wait for a while as these issues take longer to resolve. However, according to Google, your review should appear in a while.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-your-google-business-profile-is-unverified\">5. Your Google Business Profile is unverified<\/h3>\n\n\n\n<p>While it is not always imperative for businesses to <a href=\"https:\/\/birdeye.com\/blog\/how-to-verify-my-business-on-google\/\">verify Google Business Profiles<\/a> to enable reviews, this can be a potential issue. When an unverified profile suddenly starts getting traction, Google may take time verifying customer reviews to ensure this is not a case of spam or paid reviews.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-reviews-for-unverified-businesses.jpg\" alt=\"Image shows a notification that unverified GBP can't manage reviews\" class=\"wp-image-57129\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-reviews-for-unverified-businesses.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-reviews-for-unverified-businesses-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p><strong>The solution:<\/strong> Before launching your review generation campaign, ensure you have verified your Google Business Profile.<\/p>\n\n\n\n<p>Now, let\u2019s talk about some issues with the reviews that might be why your Google reviews aren\u2019t showing up.&nbsp;<\/p>\n\n\n\n<p>If the issue isn\u2019t with your Business Page, chances are it\u2019s an issue with the review itself. A review that violates Google\u2019s policies will be flagged or removed.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Let\u2019s run through the next few reasons why a Google review might have an issue.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-reviews-from-current-or-former-employees-nbsp\">6. Reviews from current or former employees&nbsp;<\/h3>\n\n\n\n<p>Businesses should avoid having employees write reviews for their profiles because it presents a conflict of interest and could result in Google quickly deleting those reviews.<\/p>\n\n\n\n<p>However, this rule can also benefit you. For instance, if a former employee posts a negative review, Google will promptly remove it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-review-conflict-of-interest.jpg\" alt=\"Image shows the rule of conflict of interest that may cause a Google review to not show up on your profile\" class=\"wp-image-57130\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-review-conflict-of-interest.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-review-conflict-of-interest-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-reviews-with-links-and-urls-nbsp\">7. Reviews with links and URLs&nbsp;<\/h3>\n\n\n\n<p>This one is simple but can cause some issues. Google doesn\u2019t allow reviews to have outbound links to other websites, and if they do, they\u2019ll be removed.<\/p>\n\n\n\n<p><strong>The solution: <\/strong>In your review request, advise your customers not to include links in their reviews.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#f4e3ff\"><strong>Did you know: A Seattle-based plastic surgeon, Dr. Javad Sajan, and his clinic, Allure Esthetic, was penalized with $5 million for <a href=\"https:\/\/birdeye.com\/blog\/review-manipulation-leads-5m-penalty-surgeon\/\">review manipulation<\/a>?\n<\/strong>\nTo make his brand look perfect and achieve a 5-star reputation, he:\n\n\u2023 Created fake profiles to post positive reviews\n\u2023 Pressurized the patients to remove negative reviews\n\u2023 Threatened them with illegal NDAs\n\u2023 Offered incentives for leaving positive reviews\n\nBirdeye is against such malpractices and alerts other businesses to follow the ethics of running a business honestly.\n<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-you-ve-been-paying-for-incentivizing-reviews-nbsp\">8. You\u2019ve been paying for\/ incentivizing reviews&nbsp;<\/h3>\n\n\n\n<p>Reviews paid for or incentivized are a big red flag for Google. <strong>Under no circumstances should you be <\/strong><a href=\"https:\/\/birdeye.com\/blog\/buy-reviews-on-google\/\"><strong>buying Google reviews<\/strong><\/a><strong>.&nbsp;<\/strong><\/p>\n\n\n\n<p>If you\u2019ve been paying for or incentivizing reviews, you\u2019ll have your reviews deleted. Even worse, Google will penalize your company in search rankings.<\/p>\n\n\n\n<p><strong>The solution: <\/strong>NEVER buy Google reviews, no matter how tempting this may be.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro Tip:<\/strong> Instead of turning to paid reviews, work on changing your <a href=\"https:\/\/birdeye.com\/blog\/handling-negative-reviews\/\">negative reviews, if any, into positive ones.<\/a> Even if your customer had a negative experience and decided to vent their anger through a not-so-pleasant review, encourage them to review maturely or see if you can take the conversation offline.<\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"636\" height=\"556\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/dental-clinics-near-me-Google-Search.png\" alt=\"Image shows how businesses can respond to negative reviews\" class=\"wp-image-49097\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/dental-clinics-near-me-Google-Search.png 636w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/dental-clinics-near-me-Google-Search-300x262.png 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-9-profanity-in-google-review-nbsp\">9. Profanity in Google review&nbsp;<\/h3>\n\n\n\n<p>Google doesn\u2019t tolerate profanity of any kind in written reviews. If the review uses profane language, it will be removed.<\/p>\n\n\n\n<p><strong>The solution: <\/strong>Encourage customers to refrain from using profanity in their reviews.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#f1ffdb\"><strong>FTC landmark judgment bans fake reviews and celebrity testimonials\n<\/strong>\nOn August 14, 2024, the <a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2024\/08\/federal-trade-commission-announces-final-rule-banning-fake-reviews-testimonials?ref=nearmedia.co\">Federal Trade Commission<\/a> (FTC) took a major step to combat the growing prevalence of fake reviews and testimonials online.\n\nKey provisions of the rule:\n\u2022 Fake reviews and customer testimonials: Prohibits businesses from creating, selling, or buying fake reviews, including AI-generated ones or those written by people without experience.\n\n\u2022 <a href=\"https:\/\/birdeye.com\/blog\/incentivizing-reviews\/\">Incentivized reviews<\/a>: Bans businesses from offering incentives for reviews with a particular sentiment.\n\n\u2022 Insider reviews: Prohibits businesses from disseminating reviews written by company insiders or their relatives without clear disclosure.\n\n\u2022 Review websites: Prevents businesses from misrepresenting the independence of review websites they control.\n\n\u2022 Review suppression: Prohibits businesses from using threats or intimidation to suppress negative reviews and requires transparency about <a href=\"https:\/\/birdeye.com\/blog\/google-birdeye-against-review-gating\/\">review gating<\/a> practices.\n\n\u2022 Fake social media indicators: This law prohibits selling or purchasing fake social media indicators that misrepresent a person's influence.\n\n<a href=\"https:\/\/birdeye.com\/blog\/birdeye-ensuring-ftc-compliance-on-fake-reviews\/\">Birdeye is commited <\/a>to comply with FTC\u2019s new rule on fake reviews and encourages businesses to present an honest and transparent view of customer feedback.\n<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-10-the-user-deleted-the-google-review\">10. The user deleted the Google review<\/h3>\n\n\n\n<p>It\u2019s also possible that, for whatever reason, the customer decided to <a href=\"https:\/\/birdeye.com\/blog\/how-to-delete-google-reviews\/\">delete their own Google review<\/a>.<\/p>\n\n\n\n<p>The solution: This can be frustrating, but you can remedy this by contacting the customer directly and asking why the user deleted the review. It may have been a mistake, and you can get their review reposted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-11-the-user-deleted-the-account\">11. The user deleted the account<\/h3>\n\n\n\n<p>Each customer review is linked to their Google account. As anonymous reviews are no longer valid on the platform, Google reviews can disappear when customers delete\/deactivate their accounts after leaving reviews.&nbsp;<\/p>\n\n\n\n<p><strong>The solution:<\/strong> If your customer review is missing because the user no longer has a Google account, you can\u2019t reinstate the review. The next best thing to do is to strengthen your review request process and <a href=\"https:\/\/birdeye.com\/blog\/review-generation\/\">generate reviews <\/a>from other customers to compensate for the loss.<strong>&nbsp;<\/strong><\/p>\n\n\n\n<p>The next two examples may be technical glitches that don\u2019t happen very often but are still possible explanations for missing reviews on Google.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-12-there-could-be-a-bug-with-google\">12. There could be a bug with Google <\/h3>\n\n\n\n<p>It\u2019s not very common, but your Google reviews may not be showing up because of a bug on Google&#8217;s end, just like what happened recently when Google pushed several new changes live at once to the Business Profile.<\/p>\n\n\n\n<p><strong><strong><strong>The solution: <\/strong><\/strong><\/strong>If you think this is happening to you, contact <a href=\"https:\/\/about.google\/intl\/en_in\/contact-google\/\">Google support<\/a>.<\/p>\n\n\n\n<p>Take note of the problems you\u2019re having so you can immediately bring them to Google\u2019s customer service support team. Explain in detail the technical issue you\u2019re having in the GBP Support Form to have your reviews reinstated.&nbsp;<\/p>\n\n\n\n<p>You\u2019ll want to give your old and new CID (unique ID that Google assigned to a business location) numbers to Google.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-13-your-business-isn-t-open-to-the-public-yet\">13. Your business isn&#8217;t open to the public yet<\/h3>\n\n\n\n<p>Businesses can create a Google Business Profile for a yet-to-be-opened business by setting a later business open date. This enables them to engage potential customers by adding photos, posts, and merchant descriptions before the business goes live.&nbsp;<\/p>\n\n\n\n<p>However, if customers leave a review before the \u201copening date\u201d, those reviews would not show up under your profile as Google may consider it to be fake or spam.&nbsp;<\/p>\n\n\n\n<p>If, according to your Google Business Profile, your company is not open to the public, Google restricts any reviews left for the business. These reviews would automatically be removed, considering these to be fake reviews for a closed business.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-5.png\" alt=\"Image shows how businesses can see if their business is set as open on Google Business Profile\" class=\"wp-image-49098\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-5.png 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Copy-of-BG_Blog-content-image_-32-5-300x201.png 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p><strong>The solution: <\/strong>Wait until you are open to the public before requesting customer reviews.&nbsp;Or double-check if the business is set to open according to Google Business Profile.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Why is your Google review delayed?<\/h4>\n\n\n\n<p>These are two of the most probable reasons why your reviews are delayed:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If you\u2019ve set a future opening date for your business, any reviews left before it\u2019s open to the public will be removed.&nbsp;<\/li>\n\n\n\n<li>Your profiles have merged recently, slowing down the reviews of Google Maps or Google Search.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-14-older-operating-systems-might-be-causing-issues-leaving-a-review\">14. Older operating systems might be causing issues leaving a review<\/h3>\n\n\n\n<p>If you have customers leaving reviews on old devices and operating systems, then there are likely to be some issues with their reviews not appearing immediately.&nbsp;<\/p>\n\n\n\n<p><strong>The solution:<\/strong> Recommend that your customers update their operating systems and Google Maps app on their smartphones or tablets.&nbsp;<\/p>\n\n\n\n<div class=\"try-for-free-block\" style=\"display: flex; align-items: center; padding: 32px; background: #0d47a1; border-radius: 30px; margin: 0 0 30px;\">\n<div class=\"txt-block\" style=\"padding-right: 20px;\">\n<h3 style=\"font-size: 28px; font-weight: 400; color: #fff; line-height: 1.5; margin: 0 0 20px;\">View and manage your Google reviews from a single dashboard with Birdeye.<\/h3>\n<p style=\"font-size: 18px; font-weight: 400; color: #fff; line-height: 1.7; margin: 0 0 20px;\">Want to see the impact of Birdeye on your business? Watch the Free Demo Now.<\/p>\n<\/div>\n<div class=\"btn-block\" style=\"min-width: 180px;\"><a href=\"https:\/\/birdeye.com\/pricing\/\" style=\"width: 100%; background: #fff; padding: 10px 20px; display: flex; justify-content: center; border-radius: 6px; font-size: 13px; font-weight: 600; color: #0d47a1; margin: 0 0 20px; border: 1px solid transparent; cursor: pointer;\">See Pricing<\/a> <a href=\"https:\/\/birdeye.com\/free-demo\/\" style=\"width: 100%; background: #0d47a1; padding: 10px 20px; display: flex; justify-content: center; white-space: nowrap; border-radius: 6px; font-size: 13px; font-weight: 600; color: #fff; border: 1px solid #fff; cursor: pointer;\">FREE DEMO<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-use-missing-google-reviews-as-an-opportunity-nbsp\">Use missing Google reviews as an opportunity&nbsp;<\/h2>\n\n\n\n<p>When your Google reviews disappear, don\u2019t stress. Now you know why it might have happened and how to fix it. So, let this be an opportunity to motivate your company to collect more customer reviews.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted has-background\" style=\"background-color:#cdffe2\"><strong>Emergency checklist when Google reviews disappear<\/strong><br><strong><br><\/strong>\u2713 Check for policy violations <br>\u2713 Verify business listing status <br>\u2713 Contact Google Support <br>\u2713 Document missing reviews <br>\u2713 Implement preventive measures<\/pre>\n\n\n\n<p>If you want this to stop happening again, build a review engine that runs on autopilot with guardrails in place. <a href=\"https:\/\/birdeye.com\/blog\/ai-review-response-generation-agent\/\">Birdeye Review Generation Agent<\/a> helps optimize when and how you ask for reviews by testing SMS and email messages to find what converts best for each location. Then the <a href=\"https:\/\/birdeye.com\/blog\/ai-review-response-generation-agent\/\">Review Response Agent<\/a> drafts nuanced, empathetic replies based on sentiment and location context, with human-in-the-loop approvals to keep your team in control.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"771\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1024x771.jpg\" alt=\"Birdeye Review Response Agent- AI Agents that reply to reviews timely and accurately\" class=\"wp-image-68637\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1024x771.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-300x226.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-768x578.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1536x1157.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-810x610.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately-1140x859.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-Review-Response-Agent-AI-Agents-that-reply-to-reviews-timely-and-accurately.jpg 1624w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Finally, the <a href=\"https:\/\/birdeye.com\/review-reports\/\">Review Reporting Agent<\/a> replaces manual spreadsheets with conversational insights, so you can quickly spot recurring issues at specific locations and fix them before they hurt revenue. Birdeye customers see an average <a href=\"https:\/\/birdeye.com\/reviews\/\">128%<\/a> increase in reviews in their first 90 days and an average review response rate of 71%, which helps keep trust high even when visibility hiccups occur.<\/p>\n\n\n\n<p>So how can you collect more Google reviews? <\/p>\n\n\n\n<p>Send review requests to your customers via text and email with a custom <a href=\"https:\/\/birdeye.com\/blog\/google-review-link\/\">Google review link<\/a> for your GBP account. Your customers are likely to be happy to give you more feedback.&nbsp;<\/p>\n\n\n\n<p>Check out our article on <a href=\"https:\/\/birdeye.com\/blog\/get-google-reviews-5-steps\/\">how to get more Google reviews in 5 steps<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-google-reviews-not-showing-up\">FAQs about Google reviews not showing up<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1673283284877\"><strong class=\"schema-faq-question\">Why is my Google review not showing publicly but I can see it?<\/strong> <p class=\"schema-faq-answer\">When you post a review, it can take some time to get &#8220;posted.&#8221; Open an incognito window to check if it\u2019s a technical glitch. If not, the review is under Google\u2019s moderation process.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1673283311049\"><strong class=\"schema-faq-question\">How long does it take a Google review to show up?<\/strong> <p class=\"schema-faq-answer\">While you might see reviews almost instantly, there are business owners that report waiting 2-7 business days to actually see these reviews appear online.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1673283334423\"><strong class=\"schema-faq-question\">Is there a bug that Google reviews are not showing up?<\/strong> <p class=\"schema-faq-answer\">Possibly. It is not common, but it happened when Google recently made several new changes to Business Listings.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1692270824759\"><strong class=\"schema-faq-question\">How do I fix my Google reviews?<\/strong> <p class=\"schema-faq-answer\">To fix your Google reviews:<br\/>Check if something went wrong when your customer left the review.<br\/>Contact your customer to understand if it was a technical issue.<br\/>Contact Google Business Profile Help.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1692270834190\"><strong class=\"schema-faq-question\">Do Google reviews expire?<\/strong> <p class=\"schema-faq-answer\">No, Google reviews don\u2019t expire. New ones get better visibility because they are recent, but you or your customers can scroll to view past reviews.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1692270848255\"><strong class=\"schema-faq-question\">Do Google reviews need to be approved?<\/strong> <p class=\"schema-faq-answer\">No, Google doesn\u2019t manually approve reviews. But it does automatically processes to detect inappropriate content like fake reviews and spam.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1692270864336\"><strong class=\"schema-faq-question\">Can companies delete Google reviews?<\/strong> <p class=\"schema-faq-answer\">No, Google doesn\u2019t allow any company or business to delete reviews. Only the reviewer who wrote the review can delete it. But, businesses can request Google to remove an inappropriate review.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1711727060233\"><strong class=\"schema-faq-question\">Why are my Google reviews not appearing?\u00a0<\/strong> <p class=\"schema-faq-answer\">Apart from the technical bug, your Google review is missing because it may be removed from the page for various reasons. Some questions to ask:<br\/>&#8211; Is\/was your profile disabled or suspended recently?<br\/>&#8211; Did any reviews violate policies?<br\/>&#8211; Did it contain any inappropriate content?<br\/>Sometimes it may happen that it wasn\u2019t your fault. The account that was reviewed has a history of posting spammy or low-quality content. And that\u2019s why Google is preventing your reviews from being shown.<br\/>Remember, Google only approves helpful, accurate, and trustworthy reviews.<br\/><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755700125834\"><strong class=\"schema-faq-question\">What is the best scalable review software?<\/strong> <p class=\"schema-faq-answer\">The best scalable review software includes Birdeye, Podium, and Trustpilot. Birdeye leads with automated review generation, AI-powered insights, and multi-location support designed to grow with any business.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755700444348\"><strong class=\"schema-faq-question\">Which cloud-based review system is most effective?<\/strong> <p class=\"schema-faq-answer\">The most effective cloud-based review system is Birdeye, alongside platforms like Yext and Sprout Social. Birdeye stands out with a centralized dashboard, seamless integrations, and real-time monitoring across 200+ review sites.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755700552813\"><strong class=\"schema-faq-question\">What is the best review software with analytics?<\/strong> <p class=\"schema-faq-answer\">The best review software with analytics includes Birdeye, ReviewTrackers, and Brandwatch. Birdeye excels with AI-driven sentiment analysis, competitor benchmarking, and actionable insights that help businesses improve customer experience.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755700620409\"><strong class=\"schema-faq-question\">Which are the top review monitoring tools?<\/strong> <p class=\"schema-faq-answer\">The top review monitoring tools are Birdeye, ReputationDefender, and Sprinklr. Birdeye ranks highest for its AI-powered alerts, automated responses, and ability to unify reviews across multiple platforms into one dashboard.<\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-start-managing-your-google-reviews-with-birdeye-nbsp\">Start managing your Google reviews with Birdeye&nbsp;<\/h2>\n\n\n\n<p>Your Google reviews are valuable business assets. Protect them by following guidelines and maintaining an active <a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management\/\">online reputation management<\/a> strategy.<\/p>\n\n\n\n<p>We know the task becomes difficult when juggling multiple accounts and collecting hundreds of reviews every month.&nbsp;<\/p>\n\n\n\n<p><strong>Need expert help to manage<\/strong><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong> your Google reviews?<\/strong>&nbsp;Consider using a professional <a href=\"https:\/\/birdeye.com\/blog\/review-management\/\">review management<\/a> tool like&nbsp;<a href=\"https:\/\/birdeye.com\/reviews\/\" target=\"_blank\" rel=\"noopener\">Birdeye Reviews AI,<\/a>&nbsp;a premium solution for multi-location businesses,<\/span> to protect and grow your online reputation.&nbsp;<\/p>\n\n\n\n<p><strong>This platform is a 360\u00b0 review management solution that helps you to:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate <a href=\"https:\/\/birdeye.com\/review-generation\/\">review generation<\/a> requests from satisfied customers<\/li>\n\n\n\n<li>View, track, and <a href=\"https:\/\/birdeye.com\/review-management\/\">manage<\/a> Google reviews across various locations from a single dashboard&nbsp;<\/li>\n\n\n\n<li>Respond to all Google reviews with automated responses and response templates<\/li>\n\n\n\n<li>Use AI-generated review responses when needed&nbsp;<\/li>\n\n\n\n<li>Create custom reporting dashboards to track ratings and detailed <a href=\"https:\/\/birdeye.com\/review-reports\/\">review insights<\/a>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Simplify Google reviews management with Birdeye now.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Google reviews not showing up usually means reviews are being filtered, removed, delayed, or disconnected from your Google Business Profile due to policy enforcement, listing issues, or technical glitches. Summary Google reviews strongly influence trust and customer choice, which is why missing reviews can feel like a serious setback. Birdeye State of Google Business Profile [&hellip;]<\/p>\n","protected":false},"author":87,"featured_media":55444,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8613],"tags":[],"class_list":["post-27981","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-reviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Google reviews not showing up? Here&#039;s how to fix it I Birdeye<\/title>\n<meta name=\"description\" content=\"Reviews not showing up on Google? Don&#039;t panic. We&#039;ll show you why your reviews may be missing and how you can get them back. \u2713 Learn today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/birdeye.com\/blog\/wp-json\/wp\/v2\/posts\/27981\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google reviews not appearing? 14 expert solutions to fix\" \/>\n<meta property=\"og:description\" content=\"Reviews not showing up on Google? Don&#039;t panic. We&#039;ll show you why your reviews may be missing and how you can get them back. \u2713 Learn today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/\" \/>\n<meta property=\"og:site_name\" content=\"#1 Agentic Marketing Platform for Multi-Location Brands\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BirdeyeReviews\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-05T13:37:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-11T14:17:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Feature-image-Google-reviews-not-showing-up_-Heres-how-to-fix-it-in-2024.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1728\" \/>\n\t<meta property=\"og:image:height\" content=\"903\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Shruti Dugar\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Birdeye_\" \/>\n<meta name=\"twitter:site\" content=\"@Birdeye_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shruti Dugar\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"40 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/\"},\"author\":{\"name\":\"Shruti Dugar\",\"@id\":\"https:\/\/birdeye.com\/blog\/#\/schema\/person\/4fc9a289999fec7da4ad7cce57094049\"},\"headline\":\"Google reviews not appearing? 14 expert solutions to fix\",\"datePublished\":\"2024-11-05T13:37:29+00:00\",\"dateModified\":\"2026-03-11T14:17:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/\"},\"wordCount\":2822,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/birdeye.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Feature-image-Google-reviews-not-showing-up_-Heres-how-to-fix-it-in-2024.jpg\",\"articleSection\":[\"Google Reviews\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#respond\"]}],\"accessibilityFeature\":[\"tableOfContents\"]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/\",\"url\":\"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/\",\"name\":\"Google reviews not showing up? 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If not, the review is under Google\u2019s moderation process.\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1673283311049","position":2,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1673283311049","name":"How long does it take a Google review to show up?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"While you might see reviews almost instantly, there are business owners that report waiting 2-7 business days to actually see these reviews appear online.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1673283334423","position":3,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1673283334423","name":"Is there a bug that Google reviews are not showing up?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Possibly. It is not common, but it happened when Google recently made several new changes to Business Listings.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1692270824759","position":4,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1692270824759","name":"How do I fix my Google reviews?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"To fix your Google reviews:<br\/>Check if something went wrong when your customer left the review.<br\/>Contact your customer to understand if it was a technical issue.<br\/>Contact Google Business Profile Help.\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1692270834190","position":5,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1692270834190","name":"Do Google reviews expire?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"No, Google reviews don\u2019t expire. New ones get better visibility because they are recent, but you or your customers can scroll to view past reviews.\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1692270848255","position":6,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1692270848255","name":"Do Google reviews need to be approved?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"No, Google doesn\u2019t manually approve reviews. 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And that\u2019s why Google is preventing your reviews from being shown.<br\/>Remember, Google only approves helpful, accurate, and trustworthy reviews.<br\/>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1755700125834","position":9,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1755700125834","name":"What is the best scalable review software?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The best scalable review software includes Birdeye, Podium, and Trustpilot. Birdeye leads with automated review generation, AI-powered insights, and multi-location support designed to grow with any business.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1755700444348","position":10,"url":"https:\/\/birdeye.com\/blog\/review-not-showing-up-on-google\/#faq-question-1755700444348","name":"Which cloud-based review system is most effective?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The most effective cloud-based review system is Birdeye, alongside platforms like Yext and Sprout Social. 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