{"id":33167,"date":"2021-10-22T11:02:00","date_gmt":"2021-10-22T18:02:00","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=33167"},"modified":"2025-12-11T15:18:48","modified_gmt":"2025-12-11T23:18:48","slug":"pci-compliance-requirements-that-every-business-needs-to-understand","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/","title":{"rendered":"PCI compliance requirements that  businesses need to know"},"content":{"rendered":"\n<p>Did you know that credit card fraud statistics show that <a href=\"https:\/\/www.definefinancial.com\/blog\/identity-theft-credit-card-fraud-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">within 2 seconds there\u2019s a new victim of identity theft<\/a>? Credit card fraud accounted for <strong>393,207<\/strong> of the nearly 1.4 million <a href=\"https:\/\/mint.intuit.com\/blog\/planning\/credit-card-fraud-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">reports of identity theft<\/a> in 2020. Consumers are paying their electric bills and mortgages and dentists, buying groceries and cars and having meals delivered to their doorsteps, all because they can make payments digitally. <\/p>\n\n\n\n<p>Consumer demand is driving digital payments as payment-on-the-go is becoming more of a norm than an exception. As this trend continues to grow, so are the fraud attempts. A <a href=\"https:\/\/www.prnewswire.com\/news-releases\/study-digital-payments-fraud-surges-during-pandemic-301155991.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">recent report published by SAS<\/a> indicated that the industry has seen an increase of almost 35% in fraud attempts in 2020. &nbsp; What is the solution for safe transactions to make your customers feel confident their payment information is secure? Payment Card Industry compliance (or simply put &#8211; <strong>PCI compliance<\/strong>). There are 12 PCI compliance requirements set forth by the PCI SSC, we\u2019ll dive into the requirements later, but first here is some more information about PCI compliance and what it means for your business.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image size-full\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"750\" height=\"200\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/pci_dss_compliance.png\" alt=\"PCI compliance requirements\" class=\"wp-image-33729\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/pci_dss_compliance.png 750w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/pci_dss_compliance-300x80.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure>\n<\/div>\n\n\n<p>PCI standards for compliance are developed and managed by the PCI Security Standards Council. Meeting PCI compliance requirements are mandated by credit card companies to help ensure the security of credit card transactions and include technical and operational standards that businesses need to follow to secure and protect credit card data provided by cardholders and transmitted through card processing transactions. Whether the consumers are making payments online, via POS terminals, or paying using text, compliance with PCI standards ensures that your customers are assured that their payment information is secure.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image size-full\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"512\" height=\"374\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/PCI-Compliance-Requirements.png\" alt=\"PCI compliance requirements\" class=\"wp-image-33171\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/PCI-Compliance-Requirements.png 512w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/PCI-Compliance-Requirements-300x219.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<p>Now let&#8217;s get into the nuts and bolts of PCI compliance and why your business needs to understand the requirements.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-faqs-about-pci-compliance-requirements-for-businesses\" data-level=\"2\">FAQs about PCI compliance requirements for businesses<\/a><\/li><li><a href=\"#h-best-in-class-security-tools-and-practices\" data-level=\"2\">Best-in-class security tools and practices<\/a><\/li><li><a href=\"#h-make-everyday-payday-with-birdeye\" data-level=\"2\">Make everyday payday with Birdeye<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-pci-compliance-requirements-for-businesses\">FAQs about PCI compliance requirements for businesses<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1634227096894\"><strong class=\"schema-faq-question\">What is PCI?<\/strong> <p class=\"schema-faq-answer\">The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements that companies have to follow to keep their data safe. Every company that stores, processes, or transmits credit card information needs to ensure it\u2019s secure. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1634227119450\"><strong class=\"schema-faq-question\">What are the PCI compliance requirements? <\/strong> <p class=\"schema-faq-answer\">The 12 PCI compliance requirements are a set of security controls that businesses are required to implement in order to protect credit card data and comply with the Payment Card Industry Data Security Standard (PCI DS). The 12 PCI compliance requirements are as follows: <br\/>1. Install and maintain a firewall configuration to protect cardholder data<br\/>2. Do not use vendor-supplied defaults for system passwords and other security parameters<br\/>3. Protect stored cardholder data<br\/>4. Encrypt transmission of cardholder data across open, public networks<br\/>5. Use and regularly update anti-virus software or programs<br\/>6. Develop and maintain secure systems and applications<br\/>7. Restrict access to cardholder data by businesses need to know<br\/>8. Assign a unique ID to each person with computer access<br\/>9. Restrict physical access to cardholder data<br\/>10. Track and monitor all access to network resources and cardholder data<br\/>11. Regularly test security systems and processes<br\/>12. Maintain a policy that addresses information security for all personnel<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1634227299191\"><strong class=\"schema-faq-question\">Is PCI compliance mandatory?<\/strong> <p class=\"schema-faq-answer\">Businesses that accept, store, transmit, or process cardholder data must comply with the PCI DSS. While not federally mandated in the United States, PCI DSS is mandated by the Payment Card Industry Security Standard Council. The council comprises major credit card brands and is an industry-standard.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1634227341375\"><strong class=\"schema-faq-question\">What type of businesses does PCI compliance apply to?<\/strong> <p class=\"schema-faq-answer\">The PCI DSS applies to ANY organization, regardless of size or number of transactions, that accepts, transmits, or stores any cardholder data. If your business uses an SMS payment service, PCI compliance is built into the offering.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1634227390046\"><strong class=\"schema-faq-question\">Why does PCI build trust with your customers? <\/strong> <p class=\"schema-faq-answer\">Yes,<strong> <\/strong>Birdeye partners with Stripe payments for secure payments that are PCI-compliant so you don\u2019t have to worry about a thing. Stripe\u2019s platform meets the highest certification standards to help reduce compliance burdens for your business and keep payments safe. <\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-best-in-class-security-tools-and-practices\">Best-in-class security tools and practices<\/h2>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/payments\/\">Birdeye Payments<\/a> is built to meet the highest security standards and is certified to PCI Service Provider Level 1 which is the most stringent level of certification available in the payments industry.<\/p>\n\n\n\n<div id=\"birdeye-youtube-GqAhQg2sWhY\" class=\"ytvideo-container\"><\/div>\n<script>\n  var youtube = document.getElementById(\"birdeye-youtube-GqAhQg2sWhY\"); \n  var img = document.createElement(\"img\");\n  img.setAttribute(\"src\", \"https:\/\/i.ytimg.com\/vi\/GqAhQg2sWhY\/maxresdefault.jpg\");\n  img.setAttribute(\"class\", \"be-yt-thumb\");\n  \n  var playIcon  = document.createElement(\"div\");\n  playIcon.setAttribute(\"class\",\"play-icon\"); \/\/to add play icon on top of the image\n\n  var playBtn  = document.createElement(\"div\");\n  playBtn.setAttribute(\"class\",\"play-btn\");\n  var iconWrapper  = document.createElement(\"i\");\n  iconWrapper.setAttribute(\"class\",\"icon-wrapper\");\n\n  var iconImage = document.createElement(\"img\");\n  iconImage.setAttribute(\"src\", \"https:\/\/cdn2.birdeye.com\/version2\/v3\/components\/video\/play-btn-transparent.svg\");\n\n  youtube.appendChild(img);\n  iconWrapper.appendChild(iconImage);\n  playBtn.appendChild(iconWrapper);\n  playIcon.appendChild(playBtn);\n  youtube.appendChild(playIcon);\n  \n  \/\/ Attach an onclick event to the YouTube Thumbnail\n  youtube.onclick = function() {\n \n    \/\/ Create an iFrame with autoplay set to true\n    var iframe = document.createElement(\"iframe\");\n    iframe.setAttribute(\"src\", \"https:\/\/www.youtube.com\/embed\/GqAhQg2sWhY?rel=0&modestbranding=1&autohide=1&showinfo=0&controls=0&autoplay=1&border=0&wmode=opaque&enablejsapi=1\"); \n    var iframeWidth = document.querySelector('.ytvideo-container').clientWidth;\n    var iframeHeight = document.querySelector('.ytvideo-container').clientHeight;\n    iframe.setAttribute(\"style\", \"width:\"+ iframeWidth + \"px;height:\" + iframeHeight + \"px\");\n    iframe.setAttribute(\"allow\", \"autoplay\");\n\n    \/\/ Replace the YouTube thumbnail with YouTube HTML5 Player\n    this.parentNode.replaceChild(iframe, this);\n  }; \n<\/script>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Mobile payments for local businesses\",\n  \"description\": \"If you\u2019re still using emails, postage, or phone calls to get paid, you\u2019re losing business. Because today\u2019s customers expect quick and easy digital payments.  And thanks to Birdeye Payments, local businesses can offer just that  \u2014 a fast, modern, and convenient way to pay.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/GqAhQg2sWhY\/default.jpg\",\n  \"uploadDate\": \"2022-07-08T17:27:46Z\",\n  \"duration\": \"PT1M28S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/GqAhQg2sWhY\",\n  \"interactionCount\": \"506\"\n}<\/script>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-make-everyday-payday-with-birdeye\">Make everyday payday with Birdeye<\/h2>\n\n\n\n<p>Birdeye helps multi-location businesses grow through happy customers. global brands use Birdeye every day to attract new leads with <a href=\"https:\/\/birdeye.com\/blog\/business-listing-management\/\">accurate business listings<\/a>, Reviews, and <a href=\"https:\/\/birdeye.com\/blog\/referral-marketing\/\">Referrals<\/a>, convert them into customers with <a href=\"https:\/\/birdeye.com\/blog\/website-chat\/\">Webchat<\/a>, and delight those customers with <a href=\"https:\/\/birdeye.com\/surveys\/\">Surveys<\/a>, <a href=\"https:\/\/birdeye.com\/ticketing\/\">Ticketing<\/a>, and <a href=\"https:\/\/birdeye.com\/customer-insights\/\">Insights<\/a> &#8211; all in one place. With Birdeye payments, you can request payments in an ongoing conversation for higher, faster, and more consistent response rates and make it easier for your customers to pay, all while being backed with full PCI compliance. Accept more ways to pay from your customer including, credit, debit, ACH, Apple, Amazon, and Google pay. No matter how they pay, we\u2019ll make sure the transaction is convenient for both you and your customer.<\/p>\n\n\n\n<p>To learn more about the different types of digital payment options available to businesses, click the banner below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/resources\/guides\/the-complete-guide-to-digital-payments-for-local-businesses\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Digital-payments-guide-banner-scaled.jpg\" alt=\"payments guide\" class=\"wp-image-43032\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that credit card fraud statistics show that within 2 seconds there\u2019s a new victim of identity theft? Credit card fraud accounted for 393,207 of the nearly 1.4 million reports of identity theft in 2020. Consumers are paying their electric bills and mortgages and dentists, buying groceries and cars and having meals delivered [&hellip;]<\/p>\n","protected":false},"author":71,"featured_media":33175,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10540],"tags":[],"class_list":["post-33167","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-payment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PCI compliance requirements to know about I Birdeye<\/title>\n<meta name=\"description\" content=\"Meeting PCI compliance requirements are mandated by credit card companies. 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In our blog, we\u2019ll share all that you need to know. \u2713 Learn today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/\" \/>\n<meta property=\"og:site_name\" content=\"#1 Agentic Marketing Platform for Multi-Location Brands\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BirdeyeReviews\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-22T18:02:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-11T23:18:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Blog-headerPCI-compliance-SMS.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jody Mayers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Birdeye_\" \/>\n<meta name=\"twitter:site\" content=\"@Birdeye_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jody Mayers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/\"},\"author\":{\"name\":\"Jody Mayers\",\"@id\":\"https:\/\/birdeye.com\/blog\/#\/schema\/person\/62d182138520717d758ee6a5476371bc\"},\"headline\":\"PCI compliance requirements that businesses need to know\",\"datePublished\":\"2021-10-22T18:02:00+00:00\",\"dateModified\":\"2025-12-11T23:18:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/\"},\"wordCount\":839,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/birdeye.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Blog-headerPCI-compliance-SMS.png\",\"articleSection\":[\"Digital Payment\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/#respond\"]}],\"accessibilityFeature\":[\"tableOfContents\"]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/\",\"url\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/\",\"name\":\"PCI compliance requirements to know about I Birdeye\",\"isPartOf\":{\"@id\":\"https:\/\/birdeye.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Blog-headerPCI-compliance-SMS.png\",\"datePublished\":\"2021-10-22T18:02:00+00:00\",\"dateModified\":\"2025-12-11T23:18:48+00:00\",\"description\":\"Meeting PCI compliance requirements are mandated by credit card companies. 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