{"id":35795,"date":"2021-12-29T12:53:13","date_gmt":"2021-12-29T20:53:13","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=35795"},"modified":"2025-12-11T05:35:40","modified_gmt":"2025-12-11T13:35:40","slug":"payments","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/payments\/","title":{"rendered":"Mobile payments: Options for your business \u2013 what you need to know"},"content":{"rendered":"\n<p>For years, most businesses have been limited to being fixed in place. In-store customers paid at counters with cash, credit, and debit cards. Even though the technology slightly changed over time, the \u201cwhere\u201d remained the same. Some businesses operated on the go, but accepting payments electronically wasn&#8217;t practical.<\/p>\n\n\n\n<p>The pandemic caused that to change, fast. Now, we live in a mobile society where commerce takes place everywhere. Businesses regularly operate outside their own stores. Furthermore,&nbsp; customer expectations for quality experiences have risen to new heights when it comes to how they want to pay. <a href=\"https:\/\/usa.visa.com\/dam\/VCOM\/global\/run-your-business\/documents\/visa-back-to-business-study.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Visa\u2019s Back to Business Study<\/a> found that nearly 50% of consumers will not shop at a store that doesn\u2019t offer a contactless way to pay.&nbsp;<\/p>\n\n\n\n<p>Shoppers now expect to be able to use tap to pay credit cards, debit cards, and mobile wallets, no matter where they shop. Businesses capable of accepting mobile payments are in a prime position to satisfy a new generation of customers with easy, seamless payment experiences. In this article, you\u2019ll learn everything you need to know about mobile payments, payment trends you need to know in a post-pandemic world, and how your business can accept mobile payments without breaking the bank. First, let\u2019s address some frequently asked questions about mobile payments.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-how-to-accept-mobile-payments\" data-level=\"2\">How to accept mobile payments?<\/a><ul><li><a href=\"#h-in-store-credit-card-machine\" data-level=\"3\">In-store credit card machine<\/a><\/li><li><a href=\"#h-wireless-card-reader\" data-level=\"3\">Wireless card reader<\/a><\/li><li><a href=\"#h-text-to-pay\" data-level=\"3\">Text to pay<\/a><\/li><\/ul><\/li><li><a href=\"#h-what-are-the-benefits-of-processing-mobile-payments\" data-level=\"2\">What are the benefits of processing mobile payments?<\/a><ul><li><a href=\"#h-1-customer-convenience\" data-level=\"3\">1. Customer convenience<\/a><\/li><li><a href=\"#h-2-improves-cash-flow\" data-level=\"3\">2. Improves cash flow<\/a><\/li><li><a href=\"#h-3-makes-your-business-more-efficient\" data-level=\"3\">3. Makes your business more efficient<\/a><\/li><li><a href=\"#h-4-collect-payments-online\" data-level=\"3\">4. Collect payments online<\/a><\/li><\/ul><\/li><li><a href=\"#h-what-are-the-risks-of-accepting-mobile-payments\" data-level=\"2\">What are the risks of accepting mobile payments?<\/a><ul><li><a href=\"#h-1-security-can-be-a-concern\" data-level=\"3\">1. Security can be a concern<\/a><\/li><li><a href=\"#h-2-outdated-technology-and-infrastructure\" data-level=\"3\">2. Outdated technology and infrastructure<\/a><\/li><\/ul><\/li><li><a href=\"#h-mobile-payments-trends-to-look-out-for-in-2022\" data-level=\"2\">Mobile payments trends to look out for in 2022<\/a><ul><li><a href=\"#h-1-increased-consumer-demand-for-mobile-payments\" data-level=\"3\">1. Increased consumer demand for mobile payments<\/a><\/li><li><a href=\"#h-2-tap-to-pay-credit-cards-to-become-the-norm\" data-level=\"3\">2. Tap to pay credit cards to become the norm<\/a><\/li><li><a href=\"#h-3-more-businesses-will-use-text-to-pay\" data-level=\"3\">3. More businesses will use text to pay<\/a><\/li><li><a href=\"#h-4-more-businesses-will-use-wireless-credit-card-terminals\" data-level=\"3\">4. More businesses will use wireless credit card terminals<\/a><\/li><li><a href=\"#h-5-a-greater-focus-on-security\" data-level=\"3\">5. A greater focus on security<\/a><\/li><\/ul><\/li><li><a href=\"#h-the-best-way-to-accept-mobile-payments\" data-level=\"2\">The best way to accept mobile payments<\/a><ul><li><a href=\"#h-accept-mobile-payments-through-text\" data-level=\"3\">Accept mobile payments through text<\/a><\/li><li><a href=\"#h-accept-mobile-payments-on-any-messaging-channel\" data-level=\"3\">Accept mobile payments on any messaging channel<\/a><\/li><li><a href=\"#h-one-platform-to-manage-the-entire-customer-experience\" data-level=\"3\">One platform to manage the entire customer experience<\/a><\/li><li><a href=\"#h-card-readers-built-for-point-of-sale\" data-level=\"3\">Card readers built for point of sale<\/a><\/li><li><a href=\"#h-track-your-transactions\" data-level=\"3\">Track your transactions<\/a><\/li><\/ul><\/li><li><a href=\"#h-simple-business-payments-option\" data-level=\"2\">Simple business payments option<\/a><\/li><li><a href=\"#h-frequently-asked-questions-about-mobile-payments\" data-level=\"2\">Frequently asked questions about mobile payments<\/a><\/li><li><a href=\"#h-make-everyday-payday-with-birdeye\" data-level=\"2\">Make everyday payday with Birdeye<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-accept-mobile-payments\">How to accept mobile payments?<\/h2>\n\n\n\n<p>There are a number of ways to accept digital payments. You\u2019ll need to figure out which methods are right for your business. Here are the options you\u2019ll want to consider.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-in-store-credit-card-machine\">In-store credit card machine<\/h3>\n\n\n\n<p>If your business has a brick-and-mortar store or workplace (such as a medical practice, auto repair shop, etc.), you\u2019ll need a countertop <a href=\"https:\/\/birdeye.com\/blog\/choosing-the-right-credit-card-machine-for-your-business\/\">credit card machine<\/a> for your business. In order to keep up with the incredibly high demand for contactless payment options, you\u2019ll want a machine that can accept traditional cards, EMV\/chip cards, tap-to-pay credit cards, and mobile wallet payments.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-wireless-card-reader\">Wireless card reader<\/h3>\n\n\n\n<p>If your business is constantly on the go (such as a contractor, home services, etc.), then you\u2019ll want to look into accepting credit cards using a <a href=\"https:\/\/birdeye.com\/blog\/payments-on-the-go-the-benefits-of-a-wireless-credit-card-terminal\/\">wireless credit card machine<\/a>. This enables you to accept payments anywhere using a wifi connection. It has all of the functionality of a traditional in-store countertop credit card machine without being limited to sitting on a countertop. Your business won\u2019t be restricted to a single location anymore.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-text-to-pay\">Text to pay<\/h3>\n\n\n\n<p>This is a great option for a service-based business. If you already send out customer invoices, why not send them by text instead of snail mail or email that gets lost in spam?&nbsp;<\/p>\n\n\n\n<p>With text-to-pay, you can significantly increase the speed and ease with which your customers pay for services. Instead of having customers call in to share their credit card information over the phone, which isn\u2019t secure, <a href=\"https:\/\/birdeye.com\/blog\/why-you-need-to-offer-pay-by-text-to-your-customers-right-now\/\">the customer can simply pay by text message<\/a>. The <a href=\"https:\/\/blog.rebrandly.com\/12-sms-text-message-marketing-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">open rate of text messages is 90%<\/a> vs. 20% with email. What does this mean? Text to pay is a faster, more direct way to reach your customers and get paid faster!&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-benefits-of-processing-mobile-payments\">What are the benefits of processing mobile payments?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-customer-convenience\">1. Customer convenience<\/h3>\n\n\n\n<p>The biggest benefit of accepting mobile payments is that it makes it much easier for customers to pay you and simplifies the payment experience. Customers expect convenience in every interaction with your business. Whether they try connecting with customer support over Webchat, access information on your website, or make a payment online or in-store, they want convenience. Instead of having customers swipe their credit cards, pull out cash, or write out a check, mobile payments support contactless payments via their smartphones. <a href=\"https:\/\/www.forbes.com\/sites\/forbesbusinessdevelopmentcouncil\/2021\/06\/01\/why-contactless-payments-are-key-to-delivering-memorable-in-location-experiences\/?sh=9d27eb76fe11\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">A study on contactless payments<\/a> found that 47% of consumers cited convenience as their primary reason for using contactless payments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-improves-cash-flow\">2. Improves cash flow<\/h3>\n\n\n\n<p>Accepting mobile payments increases your cash flow as the payment will go directly into the bank account you&#8217;ve linked to it. Most <a href=\"https:\/\/birdeye.com\/blog\/use-sms-payments-to-get-paid-faster-every-time\/\">mobile payments are instant<\/a> as they are made from credit cards digitally stored on a user&#8217;s mobile phone, so the money should be in your account within a few hours or less.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-makes-your-business-more-efficient\">3. Makes your business more efficient<\/h3>\n\n\n\n<p>Accepting mobile payments helps you operate your business more efficiently. You\u2019ll be able to provide consistent seamless experiences across channels and touchpoints. Whether your customers shop in-store or online.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-collect-payments-online\">4. Collect payments online<\/h3>\n\n\n\n<p>We\u2019ve outlined the numerous ways to accept mobile payments. <a href=\"https:\/\/birdeye.com\/blog\/how-to-collect-payments-from-customers\/\">Text to pay helps to ease the process of collecting payments<\/a>. Instead of having to collect payments in person, playing phone tag, or making your staff initiate awkward financial conversations with customers, your correspondence and <a href=\"https:\/\/birdeye.com\/blog\/tired-of-chasing-past-due-bills-solutions-to-get-paid-faster\/\">collection can all be done via texting<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-risks-of-accepting-mobile-payments\">What are the risks of accepting mobile payments?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-security-can-be-a-concern\">1. Security can be a concern<\/h3>\n\n\n\n<p>We\u2019ve seen in recent years that even the biggest and most high-profile companies fall victim to data breaches. It\u2019s reasonable to have concerns about security. The best way to leverage this technology while minimizing risk is to adopt mobile payment systems that take security seriously and are <a href=\"https:\/\/birdeye.com\/blog\/pci-compliance-requirements-that-every-business-needs-to-understand\/\">PCI compliant<\/a> and follow Payment Card Industry Data Security Standards (PCI-DSS).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-outdated-technology-and-infrastructure\">2. Outdated technology and infrastructure<\/h3>\n\n\n\n<p>While mobile payments are less expensive than traditional POS systems, it still requires new hardware. This includes purchasing terminals that can support Near Field Communication (NFC). Additionally, mobile payment software systems can help you get valuable data when accepting mobile payments, however, that would require using another platform for just one interaction in the complete customer experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-mobile-payments-trends-to-look-out-for-in-2022\">Mobile payments trends to look out for in 2022<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-increased-consumer-demand-for-mobile-payments\">1. Increased consumer demand for mobile payments<\/h3>\n\n\n\n<p>The pandemic rapidly increased the demand for mobile payment methods. According to<a href=\"https:\/\/www.insiderintelligence.com\/content\/us-payment-users-will-surpass-100-million-this-year?ecid=NL1016\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> a recent report by analyst firm eMarketer<\/a>, in-store mobile payments usage grew 29% last year in the U.S. Furthermore, <a href=\"https:\/\/www.finaria.it\/pr\/mobile-wallets-to-become-3-5t-worth-industry-by-2023\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">a study on the mobile wallet market<\/a> found that the U.S. has grown to become the second-largest market with $465.1 billion worth of mobile payment transactions, which will grow to $698 billion by 2023.<\/p>\n\n\n\n<p>Apple was the first company to introduce this new form of payment technology in 2014. Since then other companies have acknowledged the high consumer demand for it. Samsung, Google, MasterCard, Amazon, and PayPal, among others, have developed new mobile payment options. The demand for mobile payments will continue to increase as consumers have come to prefer the convenience and safety it provides.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-tap-to-pay-credit-cards-to-become-the-norm\">2. Tap to pay credit cards to become the norm<\/h3>\n\n\n\n<p>The increased demand for mobile payments in the last year is part of a larger increased demand for contactless payments. As the usage of contactless payment methods becomes the norm, so will the use of tap to pay credit cards. Many new cards include technology that lets shoppers pay for items simply by tapping or waving a card right above the card reader.&nbsp;<\/p>\n\n\n\n<p>Contactless credit cards have quickly become standard in the U.S. <a href=\"https:\/\/www.forbes.com\/advisor\/credit-cards\/contactless-credit-cards\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">According to research by Visa<\/a>, there are currently over 190 million contactless Visa credit cards in circulation, and Visa expects that number to hit 300 million going into 2022. Currently, most major American credit card issuers are sending out contactless cards by default. The majority of consumers will have tap-to-pay cards and will expect businesses to be capable of accepting contactless payment methods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-more-businesses-will-use-text-to-pay\">3. More businesses will use text to pay<\/h3>\n\n\n\n<p>Text to pay allows businesses to provide contactless payment options to customers without spending a fortune on POS equipment. This convenient solution allows businesses to accept payments via text and social media messaging (you can even <a href=\"https:\/\/birdeye.com\/blog\/get-paid-quick-and-easy-with-instagram-payments\/\">accept payments through Instagram messaging<\/a>). Customers can use their mobile wallet, enter their card information, and similar methods, to make payments. With the demand for contactless payment methods to increase in the next year, text payments provide businesses with an additional way to accept digital payments on the go.<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-1024x536.png\" alt=\"Mobile payments\" class=\"wp-image-35798\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/More-businesses-will-use-text-to-pay.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-more-businesses-will-use-wireless-credit-card-terminals\">4. More businesses will use wireless credit card terminals<\/h3>\n\n\n\n<p>As more consumers use contactless payment methods, businesses will align their shopping experience with wireless POS technology. Wireless credit card terminals allow businesses to accept payments anywhere and are not limited to specific checkout locations. This gives enterprises the flexibility to offer customers multiple checkout locations. With various payment solutions, customers can safely pay in line with social distancing norms. According to <a href=\"https:\/\/www.ibm.com\/downloads\/cas\/EXK4XKX8\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">IBM\u2019s U.S Retail Index study<\/a>, more than 73% of customers want more checkout options with advanced technology. Due to this heightened demand from consumers, mobile point-of-sale devices are quickly becoming a necessity for enterprises.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-a-greater-focus-on-security\">5. A greater focus on security<\/h3>\n\n\n\n<p>One of the common roadblocks that prevented consumers from using mobile payments prior to the pandemic was security. <a href=\"https:\/\/www.pewtrusts.org\/-\/media\/assets\/2019\/10\/mobilepayments_brief_final.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">A 2019 study from Pew Research<\/a> found that 30% of consumers avoided mobile payments because of concerns about loss of funds and security. People prefer to use a payment option that is highly secure. That is why security will be of significant importance for contactless payments going forward.&nbsp;<\/p>\n\n\n\n<p>Fortunately, more and more consumers have come to trust contactless payments as they were forced to pay this way during the pandemic. Contactless payment methods use encryption to keep the transaction secure and prevent fraud. For example, text to pay uses SMS encryption that is PCI compliant to ensure that customer payment information is processed securely. Business providers who offer pay by text are required to be PCI compliant and follow Payment Card Industry Data Security Standards (PCI-DSS) when handling any credit card or bank account information, giving both you and your customers peace of mind that this sensitive data is secure and protected.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/What-is-PCI-Compliance_-1024x536-1.png\" alt=\"\" class=\"wp-image-35799\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/What-is-PCI-Compliance_-1024x536-1.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/What-is-PCI-Compliance_-1024x536-1-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/What-is-PCI-Compliance_-1024x536-1-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/What-is-PCI-Compliance_-1024x536-1-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/What-is-PCI-Compliance_-1024x536-1-375x195.png 375w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-best-way-to-accept-mobile-payments\">The best way to accept mobile payments<\/h2>\n\n\n\n<p>Leveraging an all-in-one platform that provides your enterprise with a central hub for digital customer experiences will enable you to seamlessly make mobile and digital payments part of the complete customer experience.<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-1024x536.png\" alt=\"Mobile payments\" class=\"wp-image-35800\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/The-best-way-to-accept-mobile-payments.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-accept-mobile-payments-through-text\">Accept mobile payments through text<\/h3>\n\n\n\n<p>Credit, debit, ACH, Apple, Amazon, and Google pay. No matter how they pay, pay by text allows your business to accept digital payments.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-1024x536.png\" alt=\"mobile payments\" class=\"wp-image-35801\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-with-pay-by-text.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-accept-mobile-payments-on-any-messaging-channel\">Accept mobile payments on any messaging channel<\/h3>\n\n\n\n<p>Accept payments on the channels customers already use to engage with your business. Whether it\u2019s an ongoing conversation on webchat, SMS, Instagram, Facebook, and more, you\u2019ll be able to seamlessly request payment.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-1024x536.png\" alt=\"Mobile payments\" class=\"wp-image-35802\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Accept-mobile-payments-on-any-messaging-channel.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-one-platform-to-manage-the-entire-customer-experience\">One platform to manage the entire customer experience<\/h3>\n\n\n\n<p>Send payment links inside an ongoing text or messaging conversation to make it easy for your customers to pay right away. With an all-in-one platform like Birdeye, you can seamlessly manage all of your messages, payments, reviews, referrals, and much more in one place.<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-1024x536.png\" alt=\"Mobile payments\" class=\"wp-image-35803\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/One-platform-to-manage-the-entire-customer-experience.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-card-readers-built-for-point-of-sale\">Card readers built for point of sale<\/h3>\n\n\n\n<p>Use one platform to request payments and accept all forms of contactless, chip, and swiped card payments \u2014 in-store or on the go.<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-1024x536.png\" alt=\"Mobile payments\" class=\"wp-image-35804\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Card-readers-built-for-point-of-sale.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-track-your-transactions\">Track your transactions<\/h3>\n\n\n\n<p>With the Payment Dashboard, you get a detailed view of your transaction history and payments \u2014 all from a single location.<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-1024x536.png\" alt=\"Mobile payments\" class=\"wp-image-35805\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-1024x536.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-300x157.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-768x402.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-810x424.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-1140x597.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions-375x195.png 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Track-your-transactions.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-simple-business-payments-option\">Simple business payments option<\/h2>\n\n\n\n<p>As a business, quickly collecting payment from your customers means less disruption to your operation. With<a href=\"https:\/\/birdeye.com\/payments\/\"> Birdeye Payments<\/a>, you can easily send payment requests via text, email, social, or webchat \u2013 giving you another way to delight customers.<\/p>\n\n\n\n<div id=\"birdeye-youtube-GqAhQg2sWhY\" class=\"ytvideo-container\"><\/div>\n<script>\n  var youtube = document.getElementById(\"birdeye-youtube-GqAhQg2sWhY\"); \n  var img = document.createElement(\"img\");\n  img.setAttribute(\"src\", \"https:\/\/i.ytimg.com\/vi\/GqAhQg2sWhY\/maxresdefault.jpg\");\n  img.setAttribute(\"class\", \"be-yt-thumb\");\n  \n  var playIcon  = document.createElement(\"div\");\n  playIcon.setAttribute(\"class\",\"play-icon\"); \/\/to add play icon on top of the image\n\n  var playBtn  = document.createElement(\"div\");\n  playBtn.setAttribute(\"class\",\"play-btn\");\n  var iconWrapper  = document.createElement(\"i\");\n  iconWrapper.setAttribute(\"class\",\"icon-wrapper\");\n\n  var iconImage = document.createElement(\"img\");\n  iconImage.setAttribute(\"src\", \"https:\/\/cdn2.birdeye.com\/version2\/v3\/components\/video\/play-btn-transparent.svg\");\n\n  youtube.appendChild(img);\n  iconWrapper.appendChild(iconImage);\n  playBtn.appendChild(iconWrapper);\n  playIcon.appendChild(playBtn);\n  youtube.appendChild(playIcon);\n  \n  \/\/ Attach an onclick event to the YouTube Thumbnail\n  youtube.onclick = function() {\n \n    \/\/ Create an iFrame with autoplay set to true\n    var iframe = document.createElement(\"iframe\");\n    iframe.setAttribute(\"src\", \"https:\/\/www.youtube.com\/embed\/GqAhQg2sWhY?rel=0&modestbranding=1&autohide=1&showinfo=0&controls=0&autoplay=1&border=0&wmode=opaque&enablejsapi=1\"); \n    var iframeWidth = document.querySelector('.ytvideo-container').clientWidth;\n    var iframeHeight = document.querySelector('.ytvideo-container').clientHeight;\n    iframe.setAttribute(\"style\", \"width:\"+ iframeWidth + \"px;height:\" + iframeHeight + \"px\");\n    iframe.setAttribute(\"allow\", \"autoplay\");\n\n    \/\/ Replace the YouTube thumbnail with YouTube HTML5 Player\n    this.parentNode.replaceChild(iframe, this);\n  }; \n<\/script><script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Mobile payments for local businesses\",\n  \"description\": \"If you\u2019re still using emails, postage, or phone calls to get paid, you\u2019re losing business. Because today\u2019s customers expect quick and easy digital payments.  And thanks to Birdeye Payments, local businesses can offer just that  \u2014 a fast, modern, and convenient way to pay.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/GqAhQg2sWhY\/default.jpg\",\n  \"uploadDate\": \"2022-07-08T17:27:46Z\",\n  \"duration\": \"PT1M28S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/GqAhQg2sWhY\",\n  \"interactionCount\": \"506\"\n}<\/script>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Mobile payments for local businesses\",\n  \"description\": \"If you\u2019re still using emails, postage, or phone calls to get paid, you\u2019re losing business. Because today\u2019s customers expect quick and easy digital payments.  And thanks to Birdeye Payments, local businesses can offer just that  \u2014 a fast, modern, and convenient way to pay.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/GqAhQg2sWhY\/default.jpg\",\n  \"uploadDate\": \"2022-07-08T17:27:46Z\",\n  \"duration\": \"PT1M28S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/GqAhQg2sWhY\",\n  \"interactionCount\": \"506\"\n}<\/script>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions-about-mobile-payments\">Frequently asked questions about mobile payments<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1640809328885\"><strong class=\"schema-faq-question\">What is mobile payment?<\/strong> <p class=\"schema-faq-answer\">Mobile payment generally refers to regulated transactions performed through a mobile device. Instead of paying with cash, cheque, or credit cards, a consumer can use their mobile device to pay for goods and services.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1640809349543\"><strong class=\"schema-faq-question\">What is a mobile wallet?<\/strong> <p class=\"schema-faq-answer\">A mobile wallet is a digital way to store credit card, debit card, coupons, or reward cards information. The user inputs payment information and the wallet stores this information by linking a personal identification format such as a number or key.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1640809373534\"><strong class=\"schema-faq-question\">How do mobile payments work? <\/strong> <p class=\"schema-faq-answer\">In-store mobile payments use near-field communication (NFC) technology to securely communicate between devices within inches of each other. This technology allows shoppers to simply hold their mobile device or tap to pay credit cards up to a contactless payment terminal, allowing the two devices to communicate with each other over a specific radio frequency. They\u00a0pass encrypted payment information to complete the transaction.<br\/><\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-make-everyday-payday-with-birdeye\">Make everyday payday with Birdeye<\/h2>\n\n\n\n<p>Send payment links inside an ongoing Birdeye text or messaging conversation to make it easy for your customers to pay right away. Credit, debit, Apple, Amazon, and Google pay. No matter how they pay, we\u2019ll make sure the transaction is convenient for both you and your customer.<\/p>\n\n\n\n<p>For a more comprehensive look at digital payments, check out our free guide to learn more. Just click the banner below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/resources\/guides\/the-complete-guide-to-digital-payments-for-local-businesses\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Digital-payments-guide-banner-scaled.jpg\" alt=\"payments guide\" class=\"wp-image-43032\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>For years, most businesses have been limited to being fixed in place. In-store customers paid at counters with cash, credit, and debit cards. Even though the technology slightly changed over time, the \u201cwhere\u201d remained the same. Some businesses operated on the go, but accepting payments electronically wasn&#8217;t practical. The pandemic caused that to change, fast. [&hellip;]<\/p>\n","protected":false},"author":92,"featured_media":35806,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10540],"tags":[],"class_list":["post-35795","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-payment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mobile payments - options for businesses | Birdeye<\/title>\n<meta name=\"description\" content=\"Mobile payments help improve the customer experience. 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