{"id":36057,"date":"2022-02-25T02:59:27","date_gmt":"2022-02-25T10:59:27","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=36057"},"modified":"2026-03-12T03:27:08","modified_gmt":"2026-03-12T10:27:08","slug":"facebook-reviews","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/facebook-reviews\/","title":{"rendered":"The ultimate guide to Facebook Reviews, aka &#8220;Facebook Recommendations&#8221;"},"content":{"rendered":"\n<p><strong>Facebook reviews<\/strong> (also known as Facebook recommendations) help businesses build credibility and influence purchase decisions directly on social media. When customers share their experiences on Facebook, it increases brand visibility and helps potential customers evaluate a business before choosing it.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Summary<\/strong><br>Unlike traditional review platforms, Facebook integrates recommendations directly into social interactions, making feedback more visible within community discussions and local networks. This creates new opportunities for businesses to strengthen trust and highlight positive customer experiences through social proof.<\/pre>\n\n\n\n<p>In this guide, we will explain how Facebook reviews work, how to collect and manage Facebook recommendations, and how businesses can use them to strengthen their online reputation.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h4>Table of contents<\/h4><ul><li><a href=\"#h-facebook-reviews-are-now-facebook-recommendations\" data-level=\"2\">Facebook reviews are now Facebook recommendations<\/a><ul><li><a href=\"#h-how-do-i-see-facebook-recommendations-nbsp\" data-level=\"3\">How do I see Facebook recommendations?\u00a0<\/a><\/li><\/ul><\/li><li><a href=\"#h-why-facebook-reviews-are-important\" data-level=\"2\">Why Facebook reviews are important<\/a><\/li><li><a href=\"#h-how-to-enable-recommendations-on-facebook-nbsp\" data-level=\"2\">How to enable recommendations on Facebook\u00a0<\/a><ul><li><a href=\"#h-how-to-create-a-facebook-review-link\" data-level=\"3\">How to create a Facebook review link<\/a><\/li><\/ul><\/li><li><a href=\"#h-how-to-leave-a-review-on-facebook\" data-level=\"2\">How to leave a review on Facebook<\/a><\/li><li><a href=\"#h-how-to-get-more-facebook-recommendations-5-tips\" data-level=\"2\">How to get more Facebook recommendations: 5 tips<\/a><ul><li><a href=\"#h-enable-notification-for-new-reviews-nbsp\" data-level=\"3\">Enable notification for new reviews\u00a0<\/a><\/li><li><a href=\"#h-how-to-report-a-review-on-facebook\" data-level=\"3\">How to report a review on Facebook<\/a><\/li><\/ul><\/li><li><a href=\"#h-unlock-the-power-of-facebook-reviews\" data-level=\"2\">Unlock the power of Facebook reviews<\/a><\/li><li><a href=\"#h-frequently-asked-questions-about-facebook-reviews\" data-level=\"2\">Frequently asked questions about Facebook reviews<\/a><\/li><li><a href=\"#h-take-control-of-your-facebook-reputation-with-birdeye\" data-level=\"2\">Take control of your Facebook reputation with Birdeye<\/a><\/li><\/ul><\/div>\n\n\n\n<div id=\"birdeye-youtube-XNBntSARK7k\" class=\"ytvideo-container\"><\/div>\n<script>\n  var youtube = document.getElementById(\"birdeye-youtube-XNBntSARK7k\"); \n  var img = document.createElement(\"img\");\n  img.setAttribute(\"src\", \"https:\/\/i.ytimg.com\/vi\/XNBntSARK7k\/maxresdefault.jpg\");\n  img.setAttribute(\"class\", \"be-yt-thumb\");\n  img.setAttribute(\"width\", \"815\");\n  img.setAttribute(\"height\", \"458\");\n  img.setAttribute(\"alt\", \"Facebook review recommendations: The complete guide\");\n  \n  var playIcon  = document.createElement(\"div\");\n  playIcon.setAttribute(\"class\",\"play-icon\"); \/\/to add play icon on top of the image\n\n  var playBtn  = document.createElement(\"div\");\n  playBtn.setAttribute(\"class\",\"play-btn\");\n  var iconWrapper  = document.createElement(\"i\");\n  iconWrapper.setAttribute(\"class\",\"icon-wrapper\");\n\n  var iconImage = document.createElement(\"img\");\n  iconImage.setAttribute(\"src\", \"https:\/\/cdn2.birdeye.com\/version2\/v3\/components\/video\/play-btn-transparent.svg\");\n  iconImage.setAttribute(\"width\", \"80\");\n  iconImage.setAttribute(\"height\", \"80\");\n  iconImage.setAttribute(\"alt\", \"Facebook review recommendations: The complete guide Video play icon\");\n\n  youtube.appendChild(img);\n  iconWrapper.appendChild(iconImage);\n  playBtn.appendChild(iconWrapper);\n  playIcon.appendChild(playBtn);\n  youtube.appendChild(playIcon);\n  \n  \/\/ Attach an onclick event to the YouTube Thumbnail\n  youtube.onclick = function() {\n \n    \/\/ Create an iFrame with autoplay set to true\n    var iframe = document.createElement(\"iframe\");\n    iframe.setAttribute(\"src\", \"https:\/\/www.youtube.com\/embed\/XNBntSARK7k?rel=0&modestbranding=1&autohide=1&showinfo=0&controls=0&autoplay=1&border=0&wmode=opaque&enablejsapi=1\"); \n    var iframeWidth = document.querySelector('.ytvideo-container').clientWidth;\n    var iframeHeight = document.querySelector('.ytvideo-container').clientHeight;\n    iframe.setAttribute(\"style\", \"width:\"+ iframeWidth + \"px;height:\" + iframeHeight + \"px\");\n    iframe.setAttribute(\"allow\", \"autoplay\");\n\n    \/\/ Replace the YouTube thumbnail with YouTube HTML5 Player\n    this.parentNode.replaceChild(iframe, this);\n  }; \n<\/script><script type=\"application\/ld+json\">{\n  \"@context\": \"http:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"Facebook recommendations & reviews: The complete guide\",\n  \"description\": \"[Free Guide] https:\/\/bit.ly\/3QY3C3D - The 2022 state of online reviews    Facebook (now called Meta) is the most popular social media platform in the world and the second-largest review site on the internet. This platform presents a great opportunity for customers and prospects to engage with your business. They can like, share and comment on posts, use Messenger to communicate directly with a business, and they can also leave a \u2018recommendation,\u2019 showing their satisfaction. This video guide will cover everything you need to know about Facebook reviews & recommendations.  =================== Excerpt from transcript: ===================  Facebook (now called Meta) is the most popular social media platform in the world, with nearly 3 billion monthly active users. It\u2019s not just the most popular social media platform \u2013 it\u2019s also the second-largest review site on the Internet, right behind Google.    Facebook\u2019s massive audience and the platform present a great opportunity for customers and prospects to engage with your business. They can like, share and comment on posts, use Facebook Messenger to communicate directly with a business, and they can also leave a \u2018recommendation,\u2019 showing their satisfaction.  The more Facebook recommendations & reviews your business has, the more visible your business will be on search engines like Google, Yahoo! and Bing. When determining your business\u2019s SEO ranking, Google heavily relies on reviews because they highlight authentic opinions of local customers  When it comes to SEO, it's not just Google reviews that matter. Collecting reviews on all sites will help your business rank higher in relevant search results. Facebook is no exception. Since Facebook is an authoritative site, reviews posted on its platform are valued by Google.  So, if you\u2019re looking to get even more recommendations on Facebook, here are a few tips.  Tip 1: Make the process simple and easy for your customers.  A happy customer might say they\u2019re willing to leave a review in person, but they might forget about it when they leave your store. Instead of having your customers spend their time trying to find your business page, you can send them a link directly to the review section of your Facebook business profile instead.   Tip 2: Send review requests within 24 hours.  When it comes to getting detailed reviews, timing is everything. That\u2019s why you should send review requests within 24 hours of a sale or customer interaction. The experience will still be fresh in their minds, and they\u2019ll be more likely to write an accurate review.   If you wait too long to ask for a review, your customers might forgo some details about their experience \u2013 or they might ignore the request completely.   Tip 3: Ask ALL of your customers for reviews.  Some businesses are tempted to only ask happy customers for reviews. However, it\u2019s important to send review requests to ALL of your customers if you want to see your review volume grow quickly.   A business with lots of reviews will probably have a few negative reviews, but that shouldn\u2019t be an issue. Customers prefer businesses with some negative reviews over those with a perfect 5-star rating.   A few negative reviews show customers your reviews are authentic and let them see how you handle complaints or issues. Plus, honest feedback can help improve your business.  That\u2019s why we recommend responding to all reviews, both positive and negative.  Customers expect responses to their reviews, and responding is a great way to show your business is willing to listen to individual customer problems.   A study by Harvard Business Review found when businesses respond to all their customer reviews, they typically see more reviews and a higher overall star rating.  Here\u2019s how you can respond to a Facebook review: - First, find the review you want to respond to within the Reviews tab on your Facebook business page. - Then, comment on the review the same way you would comment on one of your friend\u2019s Facebook posts.  If you need help managing your online reputation, Birdeye is here for you.  With Birdeye Reviews, your business can easily generate, manage, and share online reviews across Facebook, Google, Better Business Bureau, and over 200 other review sites.   As we mentioned earlier, getting new reviews can help improve your SEO ranking, boost your online reputation, and attract more customers to your business. For more information, visit Birdeye.com.\",\n  \"thumbnailUrl\": \"https:\/\/i.ytimg.com\/vi\/XNBntSARK7k\/default.jpg\",\n  \"uploadDate\": \"2022-08-18T15:56:25Z\",\n  \"duration\": \"PT11M32S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/XNBntSARK7k\",\n  \"interactionCount\": \"890\"\n}<\/script>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-facebook-reviews-are-now-facebook-recommendations\">Facebook reviews are now Facebook recommendations<\/h2>\n\n\n\n<p>Facebook has evolved from a rating-based system to a clear <strong>\u201cRecommend\/Don\u2019t-recommend\u201d<\/strong> system for businesses on the platform. Business owners <a href=\"https:\/\/birdeye.com\/blog\/how-to-ask-for-facebook-recommendations\/\">can ask their clients to post a \u201crecommendation<\/a>\u201d for their products and services instead of just rating them out of 5.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"662\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations-1024x662.jpg\" alt=\"Facebook recommendations image example \" class=\"wp-image-58386\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations-1024x662.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations-300x194.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations-768x496.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations-810x524.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations-1140x737.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-recommendations.jpg 1329w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This system ensures potential clients know more about your business and can make informed decisions.&nbsp;<\/p>\n\n\n\n<p>With Facebook recommendations, businesses have:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The older reviews and ratings subsumed under the new recommendation system without compromise.&nbsp;<\/li>\n\n\n\n<li>The overall percentage recommendation score displayed on the business page. Total recommendations count to show how many customers have posted their recommendations.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Note:<\/strong> Businesses need to turn on the recommendations feature to solicit recommendations and will only be able to display a score when they have five or more posted reviews.&nbsp;<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-do-i-see-facebook-recommendations-nbsp\">How do I see Facebook recommendations?&nbsp;<\/h3>\n\n\n\n<p>Businesses can view the Facebook recommendations for their business page with the following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to your Facebook business account&nbsp;<\/li>\n\n\n\n<li>Navigate to the business page you want to check recommendations for<\/li>\n\n\n\n<li>Now, click on the Reviews tab to view all recommendations<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-facebook-reviews-are-important\">Why Facebook reviews are important<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"729\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM-1024x729.png\" alt=\"Key statistics about facebook. This graphic shows there are just under 3 billion users, that the plurality of users (31%) are between 25 and 34 years of age, and that there is a 57:43 ratio of men to women on the platform\" class=\"wp-image-54080\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM-1024x729.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM-300x213.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM-768x547.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM-810x576.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM-1140x811.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Screenshot-2024-06-13-at-3.32.34\u202fPM.png 1304w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Facebook reviews influence how consumers perceive a business and impact purchasing decisions. Here\u2019s why they matter:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Boost credibility:<\/strong> Positive reviews enhance trust and attract potential customers.<\/li>\n\n\n\n<li><strong>Improve visibility:<\/strong> Reviews contribute to Facebook\u2019s algorithm, increasing reach and engagement.<\/li>\n\n\n\n<li><strong>Drive conversions:<\/strong> Research shows that users rely on peer opinions before purchasing.<\/li>\n\n\n\n<li><strong>Enhance SEO:<\/strong> Reviews improve your <a href=\"https:\/\/birdeye.com\/blog\/how-to-create-a-facebook-business-page\/\">Facebook business page<\/a>\u2019s search ranking, making it easier for users to find your business.<\/li>\n\n\n\n<li><strong>Influence social proof:<\/strong> Since Facebook reviews are shared within a user\u2019s network, they build trust through personal connections.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-enable-recommendations-on-facebook-nbsp\">How to enable recommendations on Facebook&nbsp;<\/h2>\n\n\n\n<p>The first step in becoming a highly recommended Facebook business page is to allow others to review you on the platform. Here is how you can do it:&nbsp;<\/p>\n\n\n\n<p>1. Login to your Facebook business account. <\/p>\n\n\n\n<p>2. Access the <a href=\"https:\/\/birdeye.com\/blog\/how-to-add-admin-to-facebook-page\/\">Facebook admin<\/a> dashboard. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"550\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-1024x550.jpg\" alt=\"Facebook admin dashboard\" class=\"wp-image-58389\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-1024x550.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-300x161.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-768x413.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-1536x825.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-810x435.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2-1140x613.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-admin-dashboard-2.jpg 1686w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Next, click the \u201cSettings\u201d menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-1024x534.jpg\" alt=\"Image shows how to access the Facebook business page settings menu \" class=\"wp-image-58390\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-1024x534.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-300x157.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-768x401.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-1536x801.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-810x423.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-1140x595.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings-375x195.jpg 375w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-page-Settings.jpg 1633w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Go to the \u201cPage and Tagging\u201d section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"582\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions-1024x582.jpg\" alt=\"Image shows how to access the Facebook business page review permission settings menu \" class=\"wp-image-58391\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions-1024x582.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions-300x171.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions-768x437.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions-810x460.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions-1140x648.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-business-page-review-permissions.jpg 1483w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>5. Turn on the \u201cAllow others to view and leave reviews on your Page\u201d option.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"495\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-1024x495.jpg\" alt=\"Image shows how to turn on reviews for the Facebook business page \" class=\"wp-image-58392\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-1024x495.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-300x145.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-768x371.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-1536x743.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-810x392.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews-1140x551.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Turning-on-Facebook-reviews.jpg 1745w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>Now, you can collect recommendations on your business page.&nbsp;<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Note<\/strong>: You can also toggle this feature off if you want to stop showcasing reviews\/recommendations on your business page. However, we don\u2019t recommend businesses do that, as it can hamper their online reputation on the platform.&nbsp;<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-create-a-facebook-review-link\">How to create a Facebook review link<\/h3>\n\n\n\n<p>You can also streamline the recommendations process by creating a short and easy-to-share Facebook review link for your business page.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-1024x575.jpg\" alt=\"Image shows how to access the Facebook business page review link\" class=\"wp-image-58393\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-1024x575.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-300x169.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-768x431.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-1536x863.jpg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-810x455.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link-1140x640.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Facebook-review-link.jpg 1693w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Here is how you can do it:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visit your business page and click on the Reviews tab.<\/li>\n\n\n\n<li>Copy the URL and share it with customers across your <a href=\"https:\/\/birdeye.com\/blog\/review-generation\/\">review generation<\/a> emails, messages, or social media campaigns.<\/li>\n\n\n\n<li>You can also use URL shorteners for easy sharing.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Optimize your Facebook review link for maximum visibility<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customize your <a href=\"https:\/\/birdeye.com\/blog\/how-to-find-facebook-url\/\">Facebook URL<\/a> for a custom and memorable review link.&nbsp;<\/li>\n\n\n\n<li>Include your Facebook review link across websites and social media profiles.&nbsp;<\/li>\n\n\n\n<li>Share the review link in follow-up emails after a purchase.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-leave-a-review-on-facebook\">How to leave a review on Facebook<\/h2>\n\n\n\n<p>The process to leave a review on Facebook is simple. Here\u2019s how customers can do it:<\/p>\n\n\n\n<p>1. Log in to their Facebook account.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>2. Search for the business page they want to review.<\/p>\n\n\n\n<p>3. Navigate to the Reviews tab.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"690\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations-1024x690.jpg\" alt=\"Image shows how to access the Facebook reviews page\" class=\"wp-image-58394\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations-1024x690.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations-300x202.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations-768x518.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations-810x546.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations-1140x769.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Leaving-facebook-recommendations.jpg 1311w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Click \u2018Yes\u2019 or \u2018No\u2019 under \u2018Do you recommend this business?\u2019.<\/p>\n\n\n\n<p>5. Write a detailed review describing their experience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"655\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews-1024x655.jpg\" alt=\"Image shows how to write a review on Facebook\" class=\"wp-image-58395\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews-1024x655.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews-300x192.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews-768x491.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews-810x518.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews-1140x729.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Writing-Facebook-reviews.jpg 1369w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>6. Choose the appropriate audience for the recommendations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"712\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-1024x712.jpg\" alt=\"Image shows how to post a review on Facebook\" class=\"wp-image-58396\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-1024x712.jpg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-300x209.jpg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-768x534.jpg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-810x564.jpg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-1140x793.jpg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews-145x100.jpg 145w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Posting-Facebook-reviews.jpg 1351w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>7. Click <strong>Post<\/strong> to share the recommendation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-get-more-facebook-recommendations-5-tips\">How to get more Facebook recommendations: 5 tips<\/h2>\n\n\n\n<p>One way to ensure your business page constantly gets more recommendations is to start managing the process well. This ensures that every recommendation gets a response, is showcased for other visitors, and adds value to your business.&nbsp;<\/p>\n\n\n\n<p>Here are a few ways to get more customers to leave a review on Facebook for your business page.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-enable-notification-for-new-reviews-nbsp\">Enable notification for new reviews&nbsp;<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>Enabling real-time notifications for new recommendations and reviews posted on your Facebook business page ensures you respond instantly, report any fake recommendations, and repost positive reviews.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s how to set up notifications for your reviews:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Find the settings section of your Facebook Page<\/li>\n\n\n\n<li>Click on \u201cNotifications\u201d<\/li>\n\n\n\n<li>Select \u201cMore activity about your Page\u201d and toggle it on.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>Now, you\u2019ll receive an automatic notification whenever a new review is posted on your page, so you can respond to it as quickly as possible.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro tip<\/strong>: Streamline Facebook recommendations with a <a href=\"https:\/\/birdeye.com\/blog\/review-management\/\">review management<\/a> tool to ensure you never miss a review. Tools like Birdeye Reviews AI send real-time notifications across SMS, email, or the app interface so businesses can log in to view, respond, and manage all recommendations. This especially comes in handy while managing multi-location pages.&nbsp;<\/pre>\n\n\n\n<div class=\"try-for-free-block\" style=\"display: flex; align-items: center; padding: 32px; background: #0d47a1; border-radius: 30px; margin: 0 0 30px;\">\n<div class=\"txt-block\" style=\"padding-right: 20px;\">\n<h3 style=\"font-size: 25px; font-weight: 400; color: #fff; line-height: 1.5; margin: 0 0 20px;\"> Effortlessly manage and respond to reviews on Facebook and beyond with Birdeye Review Management\n<\/h3>\n<p style=\"font-size: 18px; font-weight: 400; color: #fff; line-height: 1.7; margin: 0 0 20px;\">Want to see how Birdeye can level up your review game? Watch the Free Demo Now.<\/p>\n<\/div>\n<div class=\"btn-block\" style=\"min-width: 180px;\"><a href=\"https:\/\/birdeye.com\/pricing\/\" style=\"width: 100%; background: #fff; padding: 10px 20px; display: flex; justify-content: center; border-radius: 6px; font-size: 13px; font-weight: 600; color: #0d47a1; margin: 0 0 20px; border: 1px solid transparent; cursor: pointer;\">See Pricing<\/a> <a href=\"https:\/\/birdeye.com\/free-demo\/\" style=\"width: 100%; background: #0d47a1; padding: 10px 20px; display: flex; justify-content: center; white-space: nowrap; border-radius: 6px; font-size: 13px; font-weight: 600; color: #fff; border: 1px solid #fff; cursor: pointer;\">FREE DEMO<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. Develop a review generation strategy<\/h3>\n\n\n\n<p>The only way to ensure that customers absolutely write a Facebook recommendation is to put a strong review generation strategy in place. This way, you are actively soliciting feedback and taking steps to strengthen your <a href=\"https:\/\/birdeye.com\/blog\/social-media-reputation-management\/\">social media reputation<\/a>.&nbsp;<\/p>\n\n\n\n<p>Here are a few foolproof ways to ensure customers write Facebook recommendations:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ask satisfied customers directly:<\/strong> Don\u2019t wait for customers to leave reviews\u2014ask them! A simple follow-up email or message thanking them for choosing your business and requesting a review can work wonders. For convenience, provide them with a direct link to the review section on your Facebook page.<\/li>\n\n\n\n<li><strong>Share positive reviews on social media:<\/strong> Highlighting great reviews on your business\u2019s Facebook page or Instagram can inspire more customers to leave feedback. When people see others discussing their positive experiences, they\u2019re more likely to contribute their own.<\/li>\n\n\n\n<li><strong>Automate review requests:<\/strong> Use email automation tools to send review requests after a purchase. A well-timed email with a personal touch can increase your chances of getting responses.<\/li>\n\n\n\n<li><strong>Make leaving a review easy:<\/strong> Reduce friction by providing direct review links in emails, receipts, and your website. You will get more reviews if your customers know how to write a review on Facebook right from your request message itself.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Quick Tip: The best way to manage online reviews<\/strong><br><br>When it comes to managing reviews, many businesses use tools like Podium for messaging or Google Business Profile\u2019s native review dashboard. But these lack advanced automation. <a href=\"https:\/\/birdeye.com\/reviews\/\">Birdeye Reviews AI<\/a> goes further: it aggregates reviews across 200+ platforms, generates AI-powered responses, and uncovers customer sentiment trends. It\u2019s the complete solution for businesses that want to save time and strengthen reputation at scale.<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">3. Use a centralized response strategy<\/h3>\n\n\n\n<p>Train your customer support or marketing teams to respond to reviews in a consistent brand voice. Using pre-approved <a href=\"https:\/\/birdeye.com\/blog\/review-response-templates\/\">review response templates<\/a> can help maintain professionalism while allowing for personalization.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to respond to Facebook reviews?&nbsp;<\/h4>\n\n\n\n<p>There are multiple ways to respond to Facebook recommendations:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login directly to your Facebook business page and access the Reviews tab to respond to each recommendation individually.&nbsp;<\/li>\n\n\n\n<li>Use a review management tool like Birdeye Reviews AI to manage Facebook recommendations centrally for all locations.&nbsp;<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro Tip:<\/strong> Make sure you respond to every review, positive or negative. While you thank customers for positive feedback, handle negative ones by addressing the issue and showcasing that your business cares about all feedback\u2014not just positive messages.&nbsp;<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">4. Analyze feedback trends&nbsp;<\/h3>\n\n\n\n<p>Identify recurring themes in reviews for different locations to identify growth opportunities, common struggles, and client preferences. For example, if one store receives frequent complaints about customer service, while another gets praised for speedy service, you know how to get the ratings up.&nbsp;<\/p>\n\n\n\n<p>Using tools like Birdeye Insights AI helps you leverage AI to spot issues, get smart recommendations for improvement, and take quick action to boost your <a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management\/\">online reputation<\/a>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Promote Facebook recommendations outside the platform too&nbsp;<\/h3>\n\n\n\n<p>If customers see that others are leaving Facebook recommendations, it might encourage them to become part of the conversation and join the community, too. Here is how you can do this:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Feature positive reviews in marketing campaigns:<\/strong> Showcasing great customer feedback in ads, on your website, and in social media posts can enhance trust and attract more business. Consider creating testimonial videos or graphics that highlight key reviews.<\/li>\n\n\n\n<li><strong>Use Facebook reviews in Facebook ads:<\/strong> Running a campaign featuring positive customer testimonials can improve ad performance and increase conversions. User-generated content often performs better than traditional advertising.<\/li>\n\n\n\n<li><strong>Highlight customer testimonials on your website:<\/strong> Dedicate a section of your website to displaying Facebook Reviews. Including real customer feedback helps potential customers feel more confident about their purchasing decisions. Adding a Facebook review widget may also help them show up on search engine results.&nbsp;<\/li>\n\n\n\n<li><strong>Share reviews on Instagram and other social media platforms:<\/strong> Cross-promote your Facebook Reviews on Instagram, Twitter, and LinkedIn. Tagging the customers who left reviews (with their permission) increases engagement and reach.<\/li>\n\n\n\n<li><strong>Display reviews on storefronts:<\/strong> If your store has a physical location, you can also promote your reviews offline. An easy way to do this is to display your Facebook page URL at storefronts with a guide on \u201cHow to recommend on Facebook\u201d. You can even include a QR code that customers can scan to bring them directly to your Facebook page.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-report-a-review-on-facebook\">How to report a review on Facebook<\/h3>\n\n\n\n<p>Here\u2019s how you can report a review that you think is fake:<\/p>\n\n\n\n<p>1.Find the review that you want to report.<\/p>\n\n\n\n<p>2. Click the three icons on the top right of the review.<\/p>\n\n\n\n<p>3. Find the dropdown item that\u2019s labeled&nbsp;<strong>&#8220;Find Support or Report Review<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"456\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-1024x456.png\" alt=\"How to report Facebook reviews example\" class=\"wp-image-36069\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-1024x456.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-300x134.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-768x342.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-1536x684.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-810x360.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review-1140x507.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Report-review.png 1665w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Pick your reason for reporting the review.<\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" width=\"1024\" height=\"869\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review-1024x869.png\" alt=\"How to report Facebook reviews problem example\" class=\"wp-image-36070\" style=\"width:468px;height:397px\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review-1024x869.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review-300x255.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review-768x652.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review-810x687.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review-1140x967.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Reason-for-reporting-review.png 1347w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>5. Click the \u201cNext\u201d button. You\u2019ll see this screen. Click done to complete. <\/p>\n\n\n<div class=\"wp-block-image size-large\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" width=\"694\" height=\"1024\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-694x1024.png\" alt=\"Facebook reviews reason for reporting example \" class=\"wp-image-36071\" style=\"width:372px;height:549px\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-694x1024.png 694w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-203x300.png 203w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-768x1134.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-1040x1536.png 1040w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-810x1196.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant-1140x1683.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-not-relevant.png 1152w\" sizes=\"(max-width: 694px) 100vw, 694px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-unlock-the-power-of-facebook-reviews\">Unlock the power of Facebook reviews<\/h2>\n\n\n\n<p>Facebook reviews are not just feedback\u2014they are powerful business assets. They build credibility, enhance brand reputation, and influence purchasing decisions. Businesses that actively manage their Facebook Recommendations gain a significant competitive advantage in social media and search results.<\/p>\n\n\n\n<p>You can turn customer testimonials into a growth-driving force by encouraging satisfied customers to leave reviews, responding to feedback professionally, and leveraging reviews in <a href=\"https:\/\/birdeye.com\/blog\/facebook-marketing\/\">marketing<\/a> campaigns.<\/p>\n\n\n\n<p>If managing Facebook Reviews feels overwhelming, consider using a tool like Birdeye to streamline review collection, response management, and reputation analysis. Start leveraging Facebook Reviews today to boost engagement, increase visibility, and drive more business your way!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions-about-facebook-reviews\">Frequently asked questions about Facebook reviews<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1644605342539\"><strong class=\"schema-faq-question\">Are Facebook reviews still available?<\/strong> <p class=\"schema-faq-answer\">Yes, Facebook reviews are still available. However, they are now called Facebook recommendations. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1649104667956\"><strong class=\"schema-faq-question\"><meta charset=\"utf-8\"\/>Can Facebook reviews be anonymous?<\/strong> <p class=\"schema-faq-answer\">No, there is no way that customers can leave anonymous Facebook reviews. The name and the profile of the reviewer will always be visible.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1653697098896\"><strong class=\"schema-faq-question\">Can I buy Facebook reviews?<\/strong> <p class=\"schema-faq-answer\"><meta charset=\"utf-8\"\/>No, under no circumstance should you ever buy a Facebook review.\u00a0<br\/>We\u2019ve said it several times, but absolutely not. Facebook has the right to ban businesses from the platform for violating terms of service. Buying Facebook reviews risks you losing access to the world\u2019s biggest social network.\u00a0Plus, buying reviews will only undermine customer trust. If customers suspect that your reviews are fake, they\u2019ll do their best to steer clear of your business.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1653697391422\"><strong class=\"schema-faq-question\">Can you delete a bad review on Facebook?<\/strong> <p class=\"schema-faq-answer\">No, you cannot delete a negative review on Facebook, however, if the review is spam or does not adhere to Facebook&#8217;s standards, then you can report it. Simply, login to your Facebook Business page, select the review that is malicious, find the three dots, and select the &#8220;report post&#8221; option.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1653698223170\"><strong class=\"schema-faq-question\">Can I post Facebook reviews on my website? <\/strong> <p class=\"schema-faq-answer\">Yes, you can embed your Facebook reviews on your website. On your Facebook Business page, select the &#8220;Reviews&#8221; tab, click the three dots next to the review and select the &#8220;Embed&#8221; option. Copy the code and then embed the code on your website. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1742579915142\"><strong class=\"schema-faq-question\">Are reviews on Facebook public?<\/strong> <p class=\"schema-faq-answer\">Yes, Facebook reviews and recommendations are public by default. Anyone visiting your business page can see them unless you disable the feature.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755595514123\"><strong class=\"schema-faq-question\">What is the best way to manage online reviews?<\/strong> <p class=\"schema-faq-answer\">The best way to manage online reviews is with Birdeye Reviews AI. It unifies feedback from 200+ sites, automates personalized responses, and analyzes sentiment, helping businesses build trust and improve reputation faster.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755595557275\"><strong class=\"schema-faq-question\">What are the top systems for customer reviews?<\/strong> <p class=\"schema-faq-answer\">Birdeye Reviews AI is one of the top systems for customer reviews. It helps businesses request more reviews, centralize feedback, and respond with AI-driven personalization, all from one dashboard.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755595629284\"><strong class=\"schema-faq-question\">What are the leading tools for online review strategy<\/strong> <p class=\"schema-faq-answer\">For a winning review strategy, Birdeye Reviews AI is the leading choice. It combines review generation, AI-powered responses, and sentiment analysis to turn feedback into business growth.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1755597575238\"><strong class=\"schema-faq-question\">Which are the top solutions for online star ratings?<\/strong> <p class=\"schema-faq-answer\">Birdeye Reviews AI can be regarded as one of the best solutions for improving star ratings. Automating review requests, optimizing responses, and showcasing positive feedback help businesses achieve higher ratings and stronger visibility.<\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-take-control-of-your-facebook-reputation-with-birdeye\">Take control of your Facebook reputation with Birdeye<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"967\" height=\"574\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-503.png\" alt=\"Birdeye dashboard image\" class=\"wp-image-68739\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-503.png 967w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-503-300x178.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-503-768x456.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-503-810x481.png 810w\" sizes=\"(max-width: 967px) 100vw, 967px\" \/><\/figure>\n\n\n\n<p>Managing Facebook Recommendations in 2026 requires more than manual monitoring; it demands an autonomous, scalable strategy. Birdeye\u2019s <strong>Agentic Marketing Platform<\/strong> uses industry-trained AI Agents to handle the heavy lifting of reputation management, ensuring your brand stays ahead of the competition on autopilot.<\/p>\n\n\n\n<p><strong>Why Choose Birdeye for Facebook Reviews?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Deploy autonomous review agents<\/strong>: Move beyond simple automation. Birdeye\u2019s <a href=\"https:\/\/birdeye.com\/review-generation\/\">Review Generation Agent<\/a> identifies the optimal moments to send requests via SMS and email, significantly increasing your Facebook Recommendation volume without manual intervention.<\/li>\n\n\n\n<li><strong>Context-aware AI responses<\/strong>: Use Review Response Agent to handle Facebook interactions. These agents don&#8217;t just use templates; they understand sentiment, intent, and brand voice to craft human-like replies that build deep trust with your audience.<\/li>\n\n\n\n<li><strong>Dominate AI-driven Search<\/strong>: Ensure your Facebook reputation powers your visibility not just on social media, but across AI search engines. <a href=\"https:\/\/birdeye.com\/search-ai\/\">Birdeye Search AI <\/a>leverages your positive recommendations to help your brand rank as the top answer on ChatGPT, Gemini, and Perplexity.<\/li>\n\n\n\n<li><strong>Unified social engagement<\/strong>: Manage Facebook Recommendations alongside all other social interactions in one place. The<a href=\"https:\/\/birdeye.com\/social-media-engagement\/\"> Social Engagement Agent<\/a> monitors comments and mentions, filtering out spam and ensuring every legitimate customer interaction receives a brand-compliant response.<\/li>\n\n\n\n<li><strong>Predictive customer insights<\/strong>: Go deeper than basic sentiment. <a href=\"https:\/\/birdeye.com\/insights-ai\/\">Insights AI <\/a>analyzes thousands of Facebook reviews to surface emerging themes and root causes, providing actionable recommendations to improve your operations at the location level.<\/li>\n\n\n\n<li><strong>Listings &amp; social sync<\/strong>: With <a href=\"https:\/\/birdeye.com\/listings\/\">Listings AI<\/a>, your Facebook Business Page remains a &#8220;source of truth.&#8221; It automatically synchronizes your hours, contact info, and services across 200+ directories, ensuring a seamless journey from discovery to recommendation.<\/li>\n\n\n\n<li><strong>Automated review marketing<\/strong>: Turn social proof into high-performing ads and posts. Birdeye automatically identifies your best Facebook Recommendations and reshapes them into marketing assets to be shared across your entire social ecosystem.<\/li>\n<\/ul>\n\n\n\n<p>Don\u2019t leave Facebook Recommendations unmanaged\u2014take full control of your online reputation with Birdeye. Watch a free demo to learn more.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/free-demo\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular.png\" alt=\"Watch demo\" class=\"wp-image-46282\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Facebook reviews (also known as Facebook recommendations) help businesses build credibility and influence purchase decisions directly on social media. When customers share their experiences on Facebook, it increases brand visibility and helps potential customers evaluate a business before choosing it. SummaryUnlike traditional review platforms, Facebook integrates recommendations directly into social interactions, making feedback more visible [&hellip;]<\/p>\n","protected":false},"author":71,"featured_media":58385,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8611],"tags":[],"class_list":["post-36057","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-facebook-reviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Facebook reviews &amp; recommendations: complete guide I Birdeye<\/title>\n<meta name=\"description\" content=\"Facebook reviews are important for all businesses. \u2713 Learn how to add reviews to your page and other essential tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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