{"id":57714,"date":"2025-03-07T10:11:56","date_gmt":"2025-03-07T18:11:56","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=57714"},"modified":"2026-03-16T08:43:04","modified_gmt":"2026-03-16T15:43:04","slug":"google-my-business-for-car-dealerships","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/google-my-business-for-car-dealerships\/","title":{"rendered":"The ultimate guide to mastering Google My Business for car dealerships\u00a0"},"content":{"rendered":"\n<p>A well-optimised <strong>Google My Business for car dealerships<\/strong> helps dealerships appear in local searches, attract serious buyers, and turn online visibility into showroom visits.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Summary<\/strong><br>Many dealerships struggle to make an impact in local search due to incomplete listings, outdated information, or a lack of engagement. A strong Google Business Profile gives dealerships a competitive edge by presenting accurate details, showcasing inventory through photos, and highlighting customer feedback. Optimized profiles help potential buyers make decisions faster and increase the likelihood of in-person visits and conversions.<\/pre>\n\n\n\n<p>This guide walks you through practical steps to optimize Google My Business for car dealerships, including listing setup, Google Posts, reviews management, and engagement strategies that boost visibility and drive sales.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-importance-of-google-my-business-for-car-dealers\" data-level=\"2\">Importance of Google My Business for car dealers<\/a><\/li><li><a href=\"#h-how-to-set-up-and-optimise-your-google-business-profile-car-dealership-edition-nbsp\" data-level=\"2\">How to set up and optimise your Google Business Profile &#8211; Car dealership edition\u00a0<\/a><\/li><li><a href=\"#h-how-australian-car-dealerships-are-making-the-best-of-google-x-birdeye-to-outshine-competitors-nbsp\" data-level=\"2\">How Australian car dealerships are making the best of Google x Birdeye to outshine competitors\u00a0<\/a><\/li><li><a href=\"#h-how-to-optimise-google-my-business-for-car-dealers-nbsp\" data-level=\"2\">How to optimise Google My Business for car dealers\u00a0<\/a><\/li><li><a href=\"#h-grow-your-dealership-with-an-optimised-google-business-profile\" data-level=\"2\">Grow your dealership with an optimised Google Business Profile<\/a><\/li><li><a href=\"#h-faqs-on-gmb-for-car-dealerships\" data-level=\"2\">FAQs on GMB for car dealerships<\/a><\/li><li><a href=\"#h-grow-your-multi-location-car-dealerships-in-australia-with-birdeye\" data-level=\"2\">Grow your multi-location car dealerships in Australia with Birdeye<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-importance-of-google-my-business-for-car-dealers\">Importance of Google My Business for car dealers<\/h2>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">Google My Business<\/a> (GMB), now known as Google Business Profile, is an essential tool for car dealerships looking to appear in local search results, attract potential clients, and drive walk-ins to their physical dealer stores.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-impact-for-car-dealerships.jpg\" alt=\"Impact of Google My Business for car dealerships \" class=\"wp-image-57772\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-impact-for-car-dealerships.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Google-My-Business-impact-for-car-dealerships-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>With more customers researching online before visiting a dealership in person, having an optimised Google Business Profile ensures that your dealership stands out. Here is how it impacts car dealers across:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-boosting-local-visibility\">Boosting local visibility<\/h3>\n\n\n\n<p>When potential customers search for a car dealer or a service department near them, they typically turn to Google Search and Google Maps.&nbsp;<\/p>\n\n\n\n<p>An optimised Google Business Profile ensures your dealership appears prominently in these search results, making it easier for customers to find you. Without a well-managed profile, your dealership risks overshadowing competitors who rank higher in local search results.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Car-dealerships-local-SEO.jpg\" alt=\"Local SEO impact of Google My Business for car dealerships \" class=\"wp-image-57773\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Car-dealerships-local-SEO.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Car-dealerships-local-SEO-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>You can significantly improve your dealership\u2019s online visibility and drive more foot traffic to your showroom by including relevant keywords, accurate business information, and engaging media.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-building-a-stronger-brand-presence\">Building a stronger brand presence<\/h3>\n\n\n\n<p>Your Google Business Profile is more than just a listing\u2014it reflects your brand. With a well-optimised profile, you can showcase your dealership\u2019s unique offerings, customer service, and expertise to build a strong and recognizable brand.&nbsp;<\/p>\n\n\n\n<p>High-quality images, compelling descriptions, and frequent updates through Google Posts allow your dealership to make a lasting impression on potential customers.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-showcasing-customer-trust\">Showcasing customer trust<\/h3>\n\n\n\n<p>Trust is a key factor in the car-buying journey. Birdeye\u2019s study on <a href=\"https:\/\/birdeye.com\/blog\/online-reviews-report-2023-on-multi-location-businesses\/\">online reviews and multi-location businesses<\/a> shows that over 90% of customers mention reading at least two reviews before choosing a service provider.&nbsp;<\/p>\n\n\n\n<p>You can showcase positive Google reviews, respond to customer questions, and highlight testimonials reinforcing your <a href=\"https:\/\/birdeye.com\/blog\/reputation-management-automotive\/\">dealership\u2019s reputation<\/a> with your Google business listing.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Car-dealerships-review-generation.jpg\" alt=\"Generating reviews on Google My Business for car dealerships \" class=\"wp-image-57774\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Car-dealerships-review-generation.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Car-dealerships-review-generation-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Engaging with customer feedback, addressing concerns promptly, and displaying excellent customer service through your profile can significantly enhance your <a href=\"https:\/\/birdeye.com\/blog\/online-reputation-management\/\">online reputation<\/a> and attract more potential customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-generating-higher-revenue-nbsp\">Generating higher revenue&nbsp;<\/h3>\n\n\n\n<p>An optimised Google Business Profile is a powerful marketing tool that can directly impact your dealership\u2019s bottom line.&nbsp;<\/p>\n\n\n\n<p>Customers searching for a &#8216;used car dealer near me&#8217; or a specific vehicle model are more likely to visit a dealership with a well-managed profile. Investing time in optimizing your profile ensures that your dealership captures as many leads as possible, converting online visibility into tangible revenue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-set-up-and-optimise-your-google-business-profile-car-dealership-edition-nbsp\">How to set up and optimise your Google Business Profile &#8211; Car dealership edition&nbsp;<\/h2>\n\n\n\n<p>While the process of creating a Google Business Profile for car dealerships is quite similar to any other business, there are a few fine points to consider:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Most dealerships operate as multi-location franchises or establishments, making it easier if the profiles are connected.&nbsp;<\/li>\n\n\n\n<li>Google recommends setting up a primary brand profile and nesting the other listings under it for consistency and easy management.&nbsp;<\/li>\n\n\n\n<li>You can also have multiple listings for the same brand if different departments\/locations serve different purposes. Ensure you have a unique phone number for each department and that they serve as a distinct entity.&nbsp;<\/li>\n\n\n\n<li>In most cases, businesses can also have a separate user car listing.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><strong>Benefits of multiple Google My Business for car dealer listings&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improved online visibility for different departments<\/li>\n\n\n\n<li>More opportunities to attract potential customers<\/li>\n\n\n\n<li>Increased engagement with department-specific searches<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-set-up-and-connect-nested-listings-for-your-car-dealership-nbsp\">How to set up and connect nested listings for your car dealership?&nbsp;<\/h3>\n\n\n\n<p>Nested listings allow dealerships to organise their Google Business Profile more effectively by linking separate department profiles under a main listing.&nbsp;<\/p>\n\n\n\n<p>This setup ensures customers can easily find the correct department without confusion while improving the dealership&#8217;s overall visibility in search results.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-step-1-create-a-primary-listing-for-your-dealership\">Step 1: Create a primary listing for your dealership<\/h4>\n\n\n\n<p>Your central Google Business Profile should represent the entire dealership, including sales, service, and parts. Ensure the primary listing contains the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Correct business name and address<\/li>\n\n\n\n<li>Contact details for general inquiries<\/li>\n\n\n\n<li>The primary category set as &#8216;Car Dealer&#8217; or a relevant category<\/li>\n\n\n\n<li>High-quality images and business hours<\/li>\n<\/ul>\n\n\n\n<p>Ensure your dealership&#8217;s primary and nested profile includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accurate business name and address<\/li>\n\n\n\n<li>Updated business hours (including holiday hours)<\/li>\n\n\n\n<li>Contact information for customer inquiries<\/li>\n\n\n\n<li>Primary category and relevant categories to improve local search rankings<\/li>\n\n\n\n<li>A direct link to your website for increased visibility<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-step-2-set-up-separate-department-listings-nbsp\">Step 2: Set up separate department listings&nbsp;<\/h4>\n\n\n\n<p>For better customer experience and search rankings, Google allows dealerships to create dedicated profiles for different departments, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Department<\/strong> (e.g., &#8216;ABC Motors Service Center&#8217;)<\/li>\n\n\n\n<li><strong>Parts Department<\/strong> (e.g., &#8216;ABC Motors Parts &amp; Accessories&#8217;)<\/li>\n\n\n\n<li><strong>Collision Center<\/strong> (if applicable)<\/li>\n<\/ul>\n\n\n\n<p>Each department listing must have the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A unique name that includes the dealership brand<\/li>\n\n\n\n<li>A different phone number from the main listing<\/li>\n\n\n\n<li>A relevant category (e.g., &#8216;Auto Repair Shop&#8217; for the service center)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-step-3-verify-and-connect-the-listings-nbsp\">Step 3: Verify and connect the listings&nbsp;<\/h4>\n\n\n\n<p>After creating department listings, verify them by following Google&#8217;s verification process, which may involve receiving a postcard or phone call. Once verified:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Link department listings to the main dealership profile<\/li>\n\n\n\n<li>Ensure that Google Maps correctly displays the relationship between the profiles<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-step-4-avoid-duplicate-or-conflicting-listings-nbsp\">Step 4: Avoid duplicate or conflicting listings&nbsp;<\/h4>\n\n\n\n<p>Google discourages duplicate or conflicting listings. To avoid issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure each department has distinct contact details<\/li>\n\n\n\n<li>Use specific keywords, but avoid keyword stuffing<\/li>\n\n\n\n<li>Maintain consistency in branding across all listings<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-step-5-optimise-each-listing-for-higher-engagement-nbsp\">Step 5: Optimise each listing for higher engagement&nbsp;<\/h4>\n\n\n\n<p>Once the nested listings are live, optimise them by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uploading relevant photos and videos<\/li>\n\n\n\n<li>Adding Google Posts with promotions and updates<\/li>\n\n\n\n<li>Encouraging and responding to customer reviews<\/li>\n\n\n\n<li>Keeping business hours and services updated<\/li>\n<\/ul>\n\n\n\n<div class=\"try-for-free-block\" style=\"display: flex; align-items: center; padding: 32px; background: #0d47a1; border-radius: 30px; margin: 0 0 30px;\">\n<div class=\"txt-block\" style=\"padding-right: 20px;\">\n<h3 style=\"font-size: 36px; font-weight: 400; color: #fff; line-height: 1.5; margin: 0 0 20px;\">Strengthen your car dealerships&#8217; presence on Google with Birdeye<\/h3>\n<p style=\"font-size: 18px; font-weight: 400; color: #fff; line-height: 1.7; margin: 0 0 20px;\">Want to see the impact of Birdeye on your business? Watch the Free Demo Now.<\/p>\n<\/div>\n<div class=\"btn-block\" style=\"min-width: 180px;\"><a href=\"https:\/\/birdeye.com\/pricing\/\" style=\"width: 100%; background: #fff; padding: 10px 20px; display: flex; justify-content: center; border-radius: 6px; font-size: 13px; font-weight: 600; color: #0d47a1; margin: 0 0 20px; border: 1px solid transparent; cursor: pointer;\">See Pricing<\/a> <a href=\"https:\/\/birdeye.com\/free-demo\/\" style=\"width: 100%; background: #0d47a1; padding: 10px 20px; display: flex; justify-content: center; white-space: nowrap; border-radius: 6px; font-size: 13px; font-weight: 600; color: #fff; border: 1px solid #fff; cursor: pointer;\">FREE DEMO<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-australian-car-dealerships-are-making-the-best-of-google-x-birdeye-to-outshine-competitors-nbsp\">How Australian car dealerships are making the best of Google x Birdeye to outshine competitors&nbsp;<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-pacific-toyota-used-cars-city-nbsp\">Pacific Toyota &#8211; Used cars city&nbsp;<\/h3>\n\n\n\n<p>With Birdeye Listings AI, <a href=\"https:\/\/birdeye.com\/au\/resources\/case-studies\/pacific-toyota-used-cars-city\/\">Pacific Toyota &#8211; Used Cars City<\/a> significantly improved its impact on Google search. With an optimised Google Business&nbsp; Profile, the dealership was able to:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Rise in Google local map pack searches<\/li>\n\n\n\n<li>Generate 200%more&nbsp; website visits from their Google Business Profile<\/li>\n\n\n\n<li>Increase direction requests by 100% and get 200% more phone calls&nbsp;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Pacific-Used-cars-city.jpg\" alt=\"Pacific Toyota - Used cars city impact with Birdeye \" class=\"wp-image-57775\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Pacific-Used-cars-city.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Pacific-Used-cars-city-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-bargain-car-rentals-multi-location-enterprise-in-australia-nbsp\">Bargain Car Rentals &#8211; Multi-location enterprise in Australia&nbsp;<\/h3>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/au\/resources\/case-studies\/bargain-car-rentals\/\">Bargain Car Rentals<\/a>, a 14-location and 90,000 customers-strong car rental dealership in Australia quickly strengthened their online presence on Google with Birdeye within 10 months.&nbsp;<\/p>\n\n\n\n<p>By optimizing their Google Business Profile via Birdeye, the dealership saw:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1M+ Google Profile Impressions<\/li>\n\n\n\n<li>104.1k Website visits<\/li>\n\n\n\n<li>102.8k Direction Requests<\/li>\n\n\n\n<li>59.1k Call Clicks<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-impact-on-bargain-car-rentals.jpg\" alt=\"Impact of Birdeye on Bargain car rentals \" class=\"wp-image-57776\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-impact-on-bargain-car-rentals.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Birdeye-impact-on-bargain-car-rentals-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe layout of the Birdeye Dashboard is really simple and straightforward. Our team hopped on board after our onboarding, and picked it up in 2 minutes. So far none of our team have had a single complaint, and Birdeye&#8217;s support has been stellar throughout. It\u2019s quite easy and laid out so nicely &#8211; It just works.\u201d<\/p>\n<cite>Levi Dance, Marketing Manager, Bargain car rentals, Australia&nbsp;<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-optimise-google-my-business-for-car-dealers-nbsp\">How to optimise Google My Business for car dealers&nbsp;<\/h2>\n\n\n\n<p>You can ensure your car dealership stands out over your competitors by making Google Business Profile features work for you. Optimizing the critical sections ensures you rank higher on local searches and reach more customers. Here is what you need to do:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-update-accurate-dealership-contact-information\">Update accurate dealership contact information<\/h3>\n\n\n\n<p>Your dealership\u2019s Google Business Profile must contain accurate and up-to-date contact details. Incorrect information can lead to lost leads and a damaged online reputation.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-optimisation-for-car-dealerships.jpg\" alt=\"Updating information on GMB\" class=\"wp-image-57777\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-optimisation-for-car-dealerships.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-optimisation-for-car-dealerships-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Make sure to include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dealership\u2019s name<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Website URL<\/li>\n\n\n\n<li>Physical location&nbsp;<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Note<\/strong>: The address for each listing along with the name and phone number should be consistent with what is on your website.&nbsp;<\/pre>\n\n\n\n<p>Google verifies your NAP (name, address, and phone number) to evaluate your listing for any local query.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-add-photos-and-videos-to-your-profile-nbsp\">Add photos and videos to your profile&nbsp;<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-photos-for-car-dealerships.jpg\" alt=\"GMB photos examples for car dealerships \" class=\"wp-image-57778\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-photos-for-car-dealerships.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-photos-for-car-dealerships-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Customers interact with visuals more than text. Upload high-quality images and videos showcasing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your showroom and inventory<\/li>\n\n\n\n<li>Service department and staff<\/li>\n\n\n\n<li>Customer testimonials and events<\/li>\n\n\n\n<li>Used car inventory and special offers<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-use-google-posts-to-promote-your-business-nbsp\">Use Google posts to promote your business&nbsp;<\/h3>\n\n\n\n<p>Google Posts are a great way to engage potential customers and increase engagement. Regularly updated posts can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Announce sales and promotions<\/li>\n\n\n\n<li>Highlight specific car models<\/li>\n\n\n\n<li>Share industry news and updates<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-updates-for-car-dealerships.jpg\" alt=\"GMB posts for car dealerships \" class=\"wp-image-57779\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-updates-for-car-dealerships.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-updates-for-car-dealerships-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Social media management tools like Birdeye Social AI can help you sync your social calendar with Google&#8217;s posting schedule, simplifying the overall process.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-manage-and-respond-to-customer-reviews-nbsp\">Manage and respond to customer reviews&nbsp;<\/h3>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/blog\/google-reviews\/\">Google Reviews<\/a> directly impact your search rankings, online reputation, and customer trust.&nbsp;A few ways to ensure your dealership consistently generates reviews across all locations is to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encourage satisfied customers to leave reviews,&nbsp;<\/li>\n\n\n\n<li>Simplify the review process with one-click forms&nbsp;<\/li>\n\n\n\n<li>Respond to all reviews to show dedication to customer feedback&nbsp;<\/li>\n\n\n\n<li>Address customer questions and negative feedback promptly<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-response.jpg\" alt=\"Responding to reviews on GMB for car dealerships \" class=\"wp-image-57780\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-response.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/Review-response-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>Work with review management tools like Birdeye Reviews AI to monitor reviews across 200+ sites, effectively <a href=\"https:\/\/birdeye.com\/blog\/guide-to-manage-google-reviews\/\">manage Google reviews<\/a>, respond to customer reviews using SEO-relevant keywords, and market them to social channels with a single click.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-list-products-on-your-google-business-profile-nbsp\">List products on your Google Business Profile&nbsp;<\/h3>\n\n\n\n<p>Car dealers can list the available inventory on their Google Business Profiles. This ensures that profile visitors can look at what you offer and instantly gauge if you fit their needs.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"573\" height=\"384\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-products.jpg\" alt=\"GMB products listing on Google Business profile \" class=\"wp-image-57781\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-products.jpg 573w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GMB-products-300x201.jpg 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/figure>\n\n\n\n<p>The availability of products and services list on your Google business profile ensures that:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google considers your profile to be more relevant and prominent than your competitors&nbsp;<\/li>\n\n\n\n<li>Customers stay longer on the profile, boosting engagement rates, and overall experience<\/li>\n\n\n\n<li>Visitors become leads by perusing more information and clicking directly on the products to schedule appointments or calls.<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro tip<\/strong>: Connect your Google Business Profile to the Merchant Center and the Google Ads account to boost your performance with Vehicle ads. This ensures that Google has all the information about your dealership and can give you the best chance.&nbsp;<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-monitor-google-business-profile-activity-for-customer-insights-nbsp\">Monitor Google Business Profile activity for customer insights&nbsp;<\/h3>\n\n\n\n<p>Tracking activity on your Google Business Profile can tell you how your clients find you and what they do once they land on the listing. Google Business Profile analytics provide an insight into:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Traffic from discovery searches&nbsp;<\/li>\n\n\n\n<li>Client interaction volumes across calls, messages, and direction requests<\/li>\n\n\n\n<li>Review stats across locations, and more.&nbsp;<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro Tip:<\/strong> Simplify multi-location Google business profile management with Birdeye. Track, compare, and report insights across multiple profiles from a centralized dashboard.&nbsp;<\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-grow-your-dealership-with-an-optimised-google-business-profile\">Grow your dealership with an optimised Google Business Profile<\/h2>\n\n\n\n<p>Optimizing your Google Business Profile for car dealerships is crucial to attracting more leads, driving traffic, and increasing engagement. Regularly updated listings, customer interactions, and leveraging Google Insights can transform your dealership\u2019s online presence.<\/p>\n\n\n\n<p>GMB for car dealerships can be a real-game changer, however it is important to use the right tools and formulate a competitive strategy for your local business.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-on-gmb-for-car-dealerships\">FAQs on GMB for car dealerships<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1741345875936\"><strong class=\"schema-faq-question\">1. How do I set up Google My Business for a car dealership?<\/strong> <p class=\"schema-faq-answer\">Create a profile on Google Business Profile, enter accurate business details, select a primary category (car dealer), and verify ownership via phone, email, etc.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741345891335\"><strong class=\"schema-faq-question\">2. Can a car dealership have multiple Google My Business listings?<\/strong> <p class=\"schema-faq-answer\">Yes, separate listings is an option while setting up Google My Business for car dealers. Departments like sales, service and parts can have individual listings as long as they operate as distinct entities.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741345939537\"><strong class=\"schema-faq-question\">3. How can I attract more customers to my car dealership using Google Business Profile?<\/strong> <p class=\"schema-faq-answer\">Ensure your profile is complete, update business hours, add high-quality images, use Google Posts, and encourage positive Google Reviews.<\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-grow-your-multi-location-car-dealerships-in-australia-with-birdeye\">Grow your multi-location car dealerships in Australia with Birdeye<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"497\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521-1024x497.png\" alt=\"Birdeye Listings AI screenshot\" class=\"wp-image-68999\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521-1024x497.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521-300x146.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521-768x373.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521-810x393.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521-1140x553.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-521.png 1509w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Birdeye, an <strong>Agentic Marketing Platform<\/strong> is specifically designed for enterprise and multi-location auto brands, integrating all the powerful tools you need to improve visibility, attract more customers, and increase conversions.<\/p>\n\n\n\n<p>From autonomous AI agents to automated messaging, Birdeye seamlessly manages your dealership&#8217;s digital presence at scale. With Birdeye, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ensure your dealership&#8217;s business information remains accurate<\/strong> across multiple directories, including Google Business Profile with Birdeye <a href=\"https:\/\/birdeye.com\/listings\/\">Listings AI<\/a>. This way, you climb up local search rankings, dominate AI-driven answer engines, prevent duplicate listings, and ensure your business details remain consistent, helping you attract more leads effortlessly.<\/li>\n\n\n\n<li><strong>Generate more customer feedback, respond to reviews efficiently, and showcase positive testimonials<\/strong> with <a href=\"https:\/\/birdeye.com\/reviews\/\">Reviews AI<\/a>. Our autonomous agents handle high-volume review management across all your Australian locations 24\/7, maintaining a flawless reputation and consistent brand voice.<\/li>\n\n\n\n<li><strong>Stay ahead of the competition with insights into rival dealerships&#8217; performance<\/strong> with <a href=\"https:\/\/birdeye.com\/competitors-ai\/\">Competitors AI<\/a>. Benchmark your dealership&#8217;s Google Business Profile against local competitors, analyse customer sentiment, and adjust your marketing strategies accordingly to win more market share.<\/li>\n\n\n\n<li><strong>Understand customer behavior to optimise your dealership&#8217;s growth and marketing efforts. <\/strong>Birdeye <a href=\"https:\/\/birdeye.com\/insights-ai\/\">Insights AI<\/a> analyses Google Reviews, customer interactions, and search trends across your entire enterprise to provide actionable insights that help improve customer experience and dealership performance.<\/li>\n<\/ul>\n\n\n\n<p>Ready to take your car dealership&#8217;s Agentic Marketing to the next level? Watch our free demo and learn how to drive more traffic, leads, and sales.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/free-demo\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular.png\" alt=\"Watch demo\" class=\"wp-image-46282\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A well-optimised Google My Business for car dealerships helps dealerships appear in local searches, attract serious buyers, and turn online visibility into showroom visits. SummaryMany dealerships struggle to make an impact in local search due to incomplete listings, outdated information, or a lack of engagement. A strong Google Business Profile gives dealerships a competitive edge [&hellip;]<\/p>\n","protected":false},"author":83,"featured_media":57717,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8570],"tags":[],"class_list":["post-57714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-google-business-profile"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Google My Business for car dealerships: Complete guide | Birdeye<\/title>\n<meta name=\"description\" content=\"Knowing how to leverage Google My Business for car dealerships can be a significant asset to your business. This blog post shows how. 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