{"id":70679,"date":"2026-04-27T06:30:47","date_gmt":"2026-04-27T13:30:47","guid":{"rendered":"https:\/\/birdeye.com\/blog\/?p=70679"},"modified":"2026-04-27T06:30:48","modified_gmt":"2026-04-27T13:30:48","slug":"how-to-claim-a-business-on-google-2","status":"publish","type":"post","link":"https:\/\/birdeye.com\/blog\/how-to-claim-a-business-on-google-2\/","title":{"rendered":"How to claim a business on Google: A complete step-by-step guide"},"content":{"rendered":"\n<p><strong>How to claim a business on Google<\/strong> starts with finding your existing listing on Google Search or Maps, selecting \u201cClaim this business,\u201d and completing verification (usually through video, phone, or email).&nbsp; Once verified, brands can control how their listing appears, manage reviews, and keep information accurate for customers searching in real time.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Summary<\/strong><br>Google often creates listings using third-party data and user contributions, which means your brand may already appear online before you set up your profile. This can lead to duplicate listings, missing details, or unclaimed profiles that you don\u2019t control. That\u2019s a problem because visibility on Google is highly intent-driven. According to <a href=\"https:\/\/birdeye.com\/resources\/guides\/state-of-google-business-profile-2026\/\">Birdeye\u2019s State of Google Business Profile 2026<\/a> report, \u201cnear me\u201d and category searches drive 86% of visibility, meaning customers often find your business at the exact moment they are ready to take action. If your listing is unclaimed or outdated, you risk losing those opportunities and should take steps to claim Google Business Profile early.<\/pre>\n\n\n\n<p>This blog walks you through how to claim, verify, and manage your business on Google step by step, including how to handle ownership conflicts and duplicate profiles, and the key steps for managing your profile effectively after claiming.<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-what-does-it-mean-to-claim-a-business-on-google-and-why-it-matters\" data-level=\"2\">What does it mean to claim a business on Google (and why it matters)<\/a><\/li><li><a href=\"#h-how-to-claim-and-verify-your-business-on-google-step-by-step\" data-level=\"2\">How to claim and verify your business on Google (step-by-step)<\/a><\/li><li><a href=\"#h-how-to-fix-common-issues-when-claiming-a-business-on-google\" data-level=\"2\">How to fix common issues when claiming a business on Google<\/a><\/li><li><a href=\"#h-how-birdeye-streamlines-google-business-profile-management\" data-level=\"2\">How Birdeye streamlines Google Business Profile management<\/a><\/li><li><a href=\"#h-faqs-about-claiming-a-business-on-google\" data-level=\"2\">FAQs about claiming a business on Google<\/a><\/li><li><a href=\"#h-final-thoughts\" data-level=\"2\">Final thoughts<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-it-mean-to-claim-a-business-on-google-and-why-it-matters\">What does it mean to claim a business on Google (and why it matters)<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"714\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-1024x714.jpeg\" alt=\"Why it matters to claim a business on Google image\" class=\"wp-image-70680\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-1024x714.jpeg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-300x209.jpeg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-768x536.jpeg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-1536x1072.jpeg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-810x565.jpeg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-1140x795.jpeg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77-145x100.jpeg 145w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-77.jpeg 1594w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p id=\"h-what-does-it-mean-to-claim-a-business-on-google-and-why-it-matters\"><br>A <a href=\"https:\/\/birdeye.com\/blog\/google-my-business\/\">Google Business Profile<\/a> is a free listing that displays your business details, such as name, address, hours, and customer reviews, across Google Search and Google Maps. With <a href=\"https:\/\/searchlab.nl\/en\/statistics\/google-business-profile-statistics-2026?\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">46%<\/a> of Google searches driven by local intent, claiming your business is critical for visibility. It also ensures that you are the rightful owner or manager of the profile, allowing you to manage and update it.<\/p>\n\n\n\n<p>Here is why it matters:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Keep your business information accurate and up to date<\/h3>\n\n\n\n<p>Claiming your profile lets you update key details, such as your address, phone number, hours, and website. This reduces confusion and helps avoid missed opportunities caused by incorrect or outdated information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Build trust and influence customer decisions<\/h3>\n\n\n\n<p>Once your profile is claimed, you can read and <a href=\"https:\/\/birdeye.com\/blog\/ultimate-guide-to-responding-to-reviews\/\">respond to customer reviews<\/a>. Engaging with feedback shows that your business is active and reliable, which can shape how potential customers perceive and choose your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Improve visibility and attract more customers<\/h3>\n\n\n\n<p>Verified businesses are more likely to appear in top local results, including the <a href=\"https:\/\/birdeye.com\/blog\/five-tips-google-local-pack\/\">Google 3-Pack<\/a>. Along with better visibility, you can enhance your profile with photos, services, and updates, making it easier for customers to understand your business and take action.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Understand customer behavior and improve performance<\/h3>\n\n\n\n<p>Claiming your profile gives you access to insights into how customers find your business and what actions they take, including calls, directions requests, and website visits. This helps you identify what is working and where adjustments are needed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Stay in control of your business listing<\/h3>\n\n\n\n<p id=\"h-what-does-it-mean-to-claim-a-business-on-google-and-why-it-matters\">Unclaimed profiles can still appear on Google, but you cannot manage them. Claiming and verifying your profile ensures you control your brand\u2019s information, reviews, and updates, preventing inaccuracies or unwanted changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-claim-and-verify-your-business-on-google-step-by-step\">How to claim and verify your business on Google (step-by-step)<\/h2>\n\n\n\n<p>Claiming business on Google is now more streamlined, with most actions happening directly in Search or Maps. It\u2019s a critical step because verified profiles appear up to <a href=\"https:\/\/birdeye.com\/blog\/state-of-google-business-profiles\/\">80%<\/a> more often in search and drive significantly more customer actions than unverified listings, directly impacting how easily customers find and choose your business when you claim business on Google.&nbsp;<\/p>\n\n\n\n<p>Below are the main ways to take ownership, claim Google Business Profile, and complete verification.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Method 1: Claim your business via Google Search (fastest method)<\/h3>\n\n\n\n<p><strong>Step 1: Search for your business on Google<\/strong><\/p>\n\n\n\n<p>Type your business name in Google Search while logged into your Google account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-1024x576.png\" alt=\"Step 1 image\" class=\"wp-image-70686\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-1024x576.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-300x169.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-768x432.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-1536x864.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-810x456.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732-1140x641.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-732.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2: Locate your Business Profile panel<\/strong><\/p>\n\n\n\n<p>If your business already exists, you\u2019ll see a profile panel:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On desktop: on the right-hand side<\/li>\n\n\n\n<li>On mobile: at the top of search results<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-80.jpeg\" alt=\"Step 2 image\" class=\"wp-image-70688\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-80.jpeg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-80-300x169.jpeg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-80-768x432.jpeg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-80-810x456.jpeg 810w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 3: On the Business Profile panel, click \u201cClaim this business\u201d or \u201cOwn this business\u201d<\/strong><\/p>\n\n\n\n<p>This option appears if the listing is unclaimed. Click it to begin the process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-1024x576.png\" alt=\"Step 3 image\" class=\"wp-image-70691\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-1024x576.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-300x169.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-768x432.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-1536x864.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-810x456.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734-1140x641.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-734.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 4: Select \u201cManage now\u201d and sign in<\/strong><\/p>\n\n\n\n<p>You\u2019ll be prompted to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sign in with your Google account<\/li>\n\n\n\n<li>Confirm that you want to manage the business<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"656\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-1024x656.png\" alt=\"Step 4 image\" class=\"wp-image-70692\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-1024x656.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-300x192.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-768x492.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-1536x984.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-810x519.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735-1140x730.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-735.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 5: Complete verification<\/strong>&nbsp;<\/p>\n\n\n\n<p>Google will show available verification options, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Video verification (most common)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-1024x576.jpeg\" alt=\"\" class=\"wp-image-70695\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-1024x576.jpeg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-300x169.jpeg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-768x432.jpeg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-1536x864.jpeg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-810x456.jpeg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81-1140x641.jpeg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-81.jpeg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone or SMS<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Postcard (less common now)<\/li>\n<\/ul>\n\n\n\n<p>Complete the steps shown on your screen to finish verification.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>What happens during video verification (most common method)<\/strong><br><br>For many businesses, Google now requires video verification to confirm legitimacy. You\u2019ll typically need to record a short video showing:<br><br>Your storefront, signage, or office location<br><br>Proof that your business exists at the location (street signs, surroundings)<br><br>Evidence you manage the business (e.g., access to tools, workspace, or equipment)<br><br>\ud83d\udc49 Tip: Record everything in one continuous shot. Avoid cuts or edits, as this can cause verification to fail.<\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">Method 2: Claim your business via Google Maps<\/h3>\n\n\n\n<p><strong>Step 1: Open Google Maps and search for your business<\/strong>&nbsp;<\/p>\n\n\n\n<p>Enter your business name in the search bar.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage-1024x486.png\" alt=\"Google maps step 1 image\" class=\"wp-image-70722\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage-1024x486.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage-300x142.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage-768x364.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage-810x384.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage-1140x541.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/GM_resizedimage.png 1476w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2: Select your business listing<\/strong><\/p>\n\n\n\n<p>Click on your business name to open the profile.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-738.png\" alt=\"google maps step 2 image\" class=\"wp-image-70699\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-738.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-738-300x142.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-738-768x364.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-738-810x384.png 810w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 3: Sign in with your Google account and click \u201cManage now\u201d<\/strong><\/p>\n\n\n\n<p>If the listing is unclaimed, you\u2019ll see the option to manage it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"800\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-85.jpeg\" alt=\"Google maps step 4 image\" class=\"wp-image-70704\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-85.jpeg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-85-300x234.jpeg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-85-768x600.jpeg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-85-810x633.jpeg 810w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 4: Sign in and start the claiming process<\/strong><\/p>\n\n\n\n<p>Log in with your Google account and proceed.<\/p>\n\n\n\n<p><strong>Step 5:Now, choose a verification method&nbsp;<\/strong><\/p>\n\n\n\n<p>Follow the same verification steps as in Google Search (video, phone, email, etc.).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"699\" height=\"1024\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-86.jpeg\" alt=\"Verification method\" class=\"wp-image-70705\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-86.jpeg 699w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-86-205x300.jpeg 205w\" sizes=\"(max-width: 699px) 100vw, 699px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">What steps to take if the business is already claimed by someone else<\/h3>\n\n\n\n<p>If you see a message that the profile is already managed, you\u2019ll need to request access.<\/p>\n\n\n\n<p><strong>Step 1: Click \u201cRequest access\u201d<\/strong><\/p>\n\n\n\n<p>This opens an ownership request form.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"410\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-87.jpeg\" alt=\"request access image\" class=\"wp-image-70708\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-87.jpeg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-87-300x120.jpeg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-87-768x308.jpeg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-87-810x324.jpeg 810w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Step 2: Submit your details<\/strong><\/p>\n\n\n\n<p>Provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Your relationship to the business<\/li>\n\n\n\n<li>Your contact information<\/li>\n<\/ul>\n\n\n\n<p><strong>Step 3: Wait for the owner\u2019s response<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The current owner typically has up to 3 days to respond. You\u2019ll receive email updates on the status<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">What happens after verification<\/h3>\n\n\n\n<p>Once you submit a request to access a Business Profile, Google sends you a confirmation email. At the same time, the current owner is notified and given a short window (usually up to 3 days) to respond. You can track progress by signing into your Business Profile or using the link in that email.<\/p>\n\n\n\n<p><strong>If your request gets approved:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You\u2019ll receive a confirmation email granting access<\/li>\n\n\n\n<li>You can begin managing the profile right away<\/li>\n\n\n\n<li>This includes updating details, replying to reviews, and making changes<\/li>\n<\/ol>\n\n\n\n<p><strong>If your request is declined:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You\u2019ll be notified via email<\/li>\n\n\n\n<li>You can still suggest edits to the listing<\/li>\n\n\n\n<li>In some cases, you may be able to submit an appeal<\/li>\n<\/ol>\n\n\n\n<p><strong>If there\u2019s no response after 3 days:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go back to the confirmation email and click \u201cView request\u201d<\/li>\n\n\n\n<li>If available, select \u201cVerify\u201d to continue<\/li>\n\n\n\n<li>Complete the verification steps shown on your screen<\/li>\n\n\n\n<li>You can also log in and check for a \u201cClaim\u201d or \u201cVerify\u201d option on the profile<\/li>\n<\/ol>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>Pro Tip for multi-location brands:<\/strong> <br>Managing multiple listings can make issues like duplicates, verification delays, and inconsistent details harder to track. <a href=\"https:\/\/birdeye.com\/\">Birdeye<\/a> centralizes ownership across 100-10,000+  locations, monitors listings across directories, and quickly identifies gaps or errors.<\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-fix-common-issues-when-claiming-a-business-on-google\">How to fix common issues when claiming a business on Google<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-1024x541.jpeg\" alt=\"how to fix common issues when claiming a business on Google image\" class=\"wp-image-70712\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-1024x541.jpeg 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-300x158.jpeg 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-768x406.jpeg 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-1536x811.jpeg 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-810x428.jpeg 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88-1140x602.jpeg 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-88.jpeg 1594w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>While the claiming process is straightforward, a few common issues can interrupt progress. Knowing how to handle them can help you complete the setup without delays.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Business profile already claimed by someone else<\/h3>\n\n\n\n<p>If the profile is already managed, you will need to request access from the current owner. Google notifies them and typically allows a few days to respond, after which you may get an option to verify and claim the profile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Duplicate listings appearing in search<\/h3>\n\n\n\n<p>Duplicate profiles can appear when listings are created from different sources or are added multiple times. Identifying and resolving these duplicates helps prevent confusion and ensures customers see the correct information.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For duplicates you don\u2019t manage:<\/li>\n<\/ul>\n\n\n\n<p>Suggest an edit \u2192 mark as <strong>\u201cDuplicate\u201d<\/strong> or <strong>\u201cPermanently closed\u201d<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For duplicates you control:<\/li>\n<\/ul>\n\n\n\n<p>Keep one primary listing<\/p>\n\n\n\n<p>Remove or merge others through your Business Profile dashboard<\/p>\n\n\n\n<div class=\"try-for-free-block\" style=\"display: flex; align-items: center; padding: 32px; background: #0d47a1; border-radius: 30px; margin: 0 0 30px;\">\n<div class=\"txt-block\" style=\"padding-right: 20px;\">\n<h3 style=\"font-size: 30px; font-weight: 400; color: #fff; line-height: 1.5; margin: 0 0 20px;\">Learn How to Claim a Business on Google<\/h3>\n<p style=\"font-size: 18px; font-weight: 400; color: #fff; line-height: 1.7; margin: 0 0 20px;\">Want to see the impact of Birdeye on your business? Watch the Free Demo Now.<\/p>\n<\/div>\n<div class=\"btn-block\" style=\"min-width: 180px;\"><a href=\"https:\/\/birdeye.com\/pricing\/\" style=\"width: 100%; background: #fff; padding: 10px 20px; display: flex; justify-content: center; border-radius: 6px; font-size: 13px; font-weight: 600; color: #0d47a1; margin: 0 0 20px; border: 1px solid transparent; cursor: pointer;\">See Pricing<\/a> <a href=\"https:\/\/birdeye.com\/free-demo\/\" style=\"width: 100%; background: #0d47a1; padding: 10px 20px; display: flex; justify-content: center; white-space: nowrap; border-radius: 6px; font-size: 13px; font-weight: 600; color: #fff; border: 1px solid #fff; cursor: pointer;\">FREE DEMO<\/a><\/div>\n<\/div> \n\n\n\n<h3 class=\"wp-block-heading\">Verification problems<\/h3>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/blog\/how-to-verify-my-business-on-google\/\">Google Business Verification<\/a> may fail if your details do not match or if proof of ownership is unclear. Reviewing your information and following the verification steps carefully, especially for video, can help avoid repeated attempts.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">No \u201cclaim\u201d option visible<\/h3>\n\n\n\n<p>In some cases, you may not see a claim option if the listing is already managed or tied to another account. Switching accounts or accessing the profile via a different entry point, such as Search or Maps, usually helps resolve this.<\/p>\n\n\n\n<p>Resolving these issues early helps you avoid verification delays and ensures you can take full control of your business listing without interruption.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><strong>What are the best practices to be followed after claiming your business on Google?<\/strong><br><br>Once your business is verified, ongoing GBP optimization determines visibility and performance. <br><br>Complete every section of your profile, including business details, categories, services, and media, as Google prioritizes fully filled profiles for relevance<br>Keep your name, address, and phone number consistent across your website and listings to avoid confusion and improve search performance<br>Respond to customer reviews regularly, as engagement and response quality are key trust signals in Google\u2019s system<br>Post updates, offers, and photos frequently, since regular activity and fresh content are now strong ranking signals<br>Monitor insights such as searches, calls, and interactions to understand customer behavior and refine your profile over time<br><br>Consistent updates, accurate information, and active engagement help your Google business profile remain visible and aligned with how Google ranks local results today.<\/pre>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-birdeye-streamlines-google-business-profile-management\">How Birdeye streamlines Google Business Profile management<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"759\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-1024x759.png\" alt=\"Birdeye Google Business Profile Management image\" class=\"wp-image-70714\" srcset=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-1024x759.png 1024w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-300x222.png 300w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-768x569.png 768w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-1536x1139.png 1536w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-810x600.png 810w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739-1140x845.png 1140w, https:\/\/birdeye.com\/blog\/wp-content\/uploads\/image-739.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Claiming your <a href=\"https:\/\/birdeye.com\/google-business-profile-management\/\">Google Business Profile<\/a> is just the starting point. The real challenge begins after verification, when you need to keep information accurate, respond to reviews promptly, and maintain consistency across all locations.<\/p>\n\n\n\n<p>As your brand grows, managing this manually becomes harder. Logging into multiple accounts, tracking duplicate listings, and keeping details up to date across directories can slow teams down and lead to errors.<\/p>\n\n\n\n<p><strong>Birdeye<\/strong> is the<strong> #1 agentic marketing platform<\/strong> that helps you move from basic profile ownership to structured, scalable management.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Keep listings accurate and continuously optimized<\/h3>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/listings\/\">Listings AI<\/a> helps you manage business information across your verified profiles from a single place, making it easier to maintain consistency in key details like name, address, and phone number. <strong>The Listings Optimization Agent<\/strong> continuously analyzes your listings, identifies missing or underperforming elements, and provides data-backed recommendations to improve visibility. These suggestions are prioritized by impact and can be reviewed before being applied, helping you stay accurate without relying on manual checks.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cBirdeye Listings is incredibly user-friendly and makes it easy to consistently update our Google Business Profile&nbsp; information, which is immensely important.&#8221;<\/p>\n\n\n\n<p>Mary Rabalais<\/p>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/resources\/case-studies\/coleman-taylor-transmissions\/\">SEO Consultant and Web Design, Coleman Taylor<\/a><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Respond to reviews with speed and consistency<\/h3>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/reviews\/\">Reviews AI <\/a>centralizes Google reviews in a single inbox, so teams can monitor and respond without switching between accounts. It also generates AI-assisted, on-brand responses, helping maintain consistent communication while reducing response time across locations.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/birdeye.com\/review-management\/\">Review Response Agent<\/a> analyzes review text and photos, detects sentiment, and captures customer emotion to generate personalized, on-brand replies for your Google Business Profile, helping you respond in a way that feels thoughtful and consistent.&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/birdeye.com\/review-generation\/\">Review Generation Agent <\/a>helps you drive a steady flow of high-quality Google reviews through smart prompts and optimized request workflows.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Not only are we able to see all our reviews in one place, but the dashboard also allows us to sort the reviews by source, sentiment, and time period so we can dig deeper. Birdeye saves us a lot of time, provides consistency, and streamlines our process so we can make data-driven decisions.&#8221;<\/p>\n\n\n\n<p>Andre Gerasimov<\/p>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/resources\/case-studies\/moss-company\/\">Business Development Director, Moss &amp; Company<\/a><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Keep profiles active with regular updates<\/h3>\n\n\n\n<p>With <a href=\"https:\/\/birdeye.com\/social-media-management-software\/\">Social AI<\/a>, you can create and publish Google Posts, offers, and updates across multiple locations from one place. This helps maintain consistent activity across profiles, ensuring customers always see up-to-date information without requiring manual updates for each listing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Track performance and identify what needs attention<\/h3>\n\n\n\n<p><a href=\"https:\/\/birdeye.com\/insights-ai\/\">Insights AI<\/a> aggregates key metrics like searches, clicks, calls, and direction requests into a unified view. This makes it easier to understand how customers interact with your listings and identify patterns or gaps that need attention across locations.<\/p>\n\n\n\n<p>Managing a single listing is straightforward. Managing dozens or hundreds requires structure, visibility, and speed. Birdeye brings these together in one platform, helping you reduce manual work, avoid inconsistencies, and keep your Google presence accurate as your business grows.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-claiming-a-business-on-google\">FAQs about claiming a business on Google<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1777276047343\"><strong class=\"schema-faq-question\"><strong>Is it free to claim a business on Google?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, creating and claiming a Google Business Profile is free, and you can manage your business listing on Google Search and Maps at no cost.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1777276076070\"><strong class=\"schema-faq-question\"><strong>Can I claim multiple locations?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, you can claim and manage multiple business locations under one Google account, including bulk location management for larger brands.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1777276098200\"><strong class=\"schema-faq-question\"><strong>Can someone else claim my business?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, if your Google Business Profile is unclaimed, someone else can request access, but you can verify ownership and take back control of your listing.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1777276116911\"><strong class=\"schema-faq-question\"><strong>What if I don\u2019t verify my business?<\/strong><\/strong> <p class=\"schema-faq-answer\">If you do not complete Google Business Profile verification, you cannot manage your listing, respond to reviews, or update business information.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1777276149694\"><strong class=\"schema-faq-question\"><br\/><strong>Can I edit details after claiming?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes, after you claim and verify your business on Google, you can edit details such as hours, address, services, and photos at any time.<\/p> <\/div> <\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-final-thoughts\">Final thoughts<\/h2>\n\n\n\n<p>Managing your presence on Google is no longer a one-time task. It requires ongoing attention as listings change, customer interactions increase, and new updates roll out. Even small inconsistencies or missed actions can affect how your brand appears in search. Having a clear process in place helps you stay organized, reduce manual effort, and maintain control across locations. This becomes especially important as your brand scales and more profiles need regular updates.<\/p>\n\n\n\n<p>Birdeye helps simplify this by bringing listings, reviews, and customer interactions into one place, making it easier to manage Google Business Profiles at scale.<\/p>\n\n\n\n<p><br>Watch a free <a href=\"https:\/\/birdeye.com\/free-demo\/\">Birdeye demo<\/a> to learn more.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/birdeye.com\/free-demo\/\"><img decoding=\"async\" src=\"https:\/\/birdeye.com\/blog\/wp-content\/uploads\/NEW-Watch-Demo-Regular.png\" alt=\"Watch demo\" class=\"wp-image-46282\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>How to claim a business on Google starts with finding your existing listing on Google Search or Maps, selecting \u201cClaim this business,\u201d and completing verification (usually through video, phone, or email).&nbsp; Once verified, brands can control how their listing appears, manage reviews, and keep information accurate for customers searching in real time. SummaryGoogle often creates [&hellip;]<\/p>\n","protected":false},"author":96,"featured_media":70719,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8546],"tags":[],"class_list":["post-70679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-reputation-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Claim a Business on Google I Birdeye<\/title>\n<meta name=\"description\" content=\"Learn how to claim a business on Google, verify listing, fix duplicates, and manage your profile to improve visibility and customer trust.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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