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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Review" This is to f i l l i n t h e w o r d l I m I t because I am lazy
Business response:
Thank you for your wonderful five-star rating, we appreciate the support!
"Service" Chris Blanco Was great. Took Care of all the issues I had with my car which were preexisting before I bought it. This Website in the other hand is terrible to Leave a review. Very annoying
"Recall computer update " On prior visits the dealership has been great. However, Mr Tibbals must have been having a bad day. His attitude was very dismissive bordering on rude.
Business response:
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your most recent visit was not a positive experience. Please give me a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862
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"Very dissappointed with the end result. " Paperwork said alll the fluids were checked and topped, but when we traveled out of town the vehicle almost overheated. Chi great I’ve been working with him now for years. My question is if the paperwork says something was it really done?
Business response:
Thank you for taking the time to provide us with your feedback. We are sorry to hear about this situation. Please give me a call to discuss this in further detail. Thank you, Christopher Blanco 516-833-4862
"Window motor replacement" Self explanatory. All interactions with the facility and the staff merited the star ratings given in this review. These words fulfill my 25 word requirement.
Business response:
Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!
"Bluetooth conevtivity issue" The new iPhone 11 - phone contacts not sinking with the BMW Bluetooth connection . Apple telling me it’s BMW firmware issue - Need help please advise Apple did trouble shooting in their end and looks like I need help from you guys .. please advise
Business response:
Thank you for taking the time to reach out to us. Please give me a call to discuss this issue in further detail. We look forward to hearing from you. Thank you, Christopher Blanco 516-833-4862
"Almost, but not quite" Our initial interaction went well. We got to the dealership and the paperwork was almost complete. Robert thoroughly explained the terms of the lease and didn’t lose patience while I tried to get an additional discount through my job. Following up after we got the car home wasn’t as smooth while quite attentive prior to the sale, after was very different. Very hard to get a response to my daughter’s email and short, curt answers to my email. The service person broke our license plate cover which Rober... read more
"First Service" Rafael was wonderful and helpful. Sales department was slow to find the IOU for the scratched wheels promised on delivery. This caused for a delay of return of my vehicle.
Business response:
Thank you for sharing your feedback with us. We are sorry to hear about the delay in your visit, however, we are happy to hear that Rafael provided you with such excellent assistance. We hope to see you again, please give us a call if you would like to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.