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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
" Why I do business with rally BMW. " When I go to Rallye BMW for sales or service I feel very comfortable. They go the extra mile to treat their customers like family. This is why I left another BMW dealership to do business with rally.
Business response:
Thank you for sharing your five-star review with us! It is a pleasure to know that our team went above and beyond to provide you with such excellent assistance. We hope to see you again!
"Wind Shield OEM replacement" Christopher Blanco is a true asset to Rallye BMW! I have been dealing with Chris for years, and he always does the fair and "right thing". Thanks again Chris!
Business response:
Thank you for taking the time to share your review with us! It is a pleasure to know that Chris continues to provide you with such excellent assistance. We look forward to seeing you again!
"New to Rallye BMW" I have been a customer of Oyster Bay BMW for over 6 years. Their service is now so terrible and the overall running of the dealership is so poor that I took a chance and contacted Christopher Blanco at Rallye BMW and told him about my experience at Oyster Bay. He said to bring it in for service. It was nothing less than exceptional from start to finish. I was welcomed by Chris Blanco and he handed me off to Jonathan Szypot. Jonathan just added another level to the exceptional experience. They serviced the... read more
Business response:
Thank you for taking the time to share your review with us! It is a pleasure to know that Christopher and Jonathan provided you with such excellent assistance throughout your experience at our dealership. We look forward to seeing you again!
"Not 100% satisfied with my most recent servicw" Not happy with the most recent service aNd was not properly informed with regards to what my car will get in terms of service, did not check my tire preasure, did not properly clean the interior, did not change my wiper blades. ur service adviser needs more training and has to go above and beyond to be recognized
Business response:
Thank you for taking the time to provide us with your feedback. We would like to apologize for your most recent experience. Please give me a call at 516-833-4862 to discuss your last visit in further detail. Thank you, Christopher Blanco
"Nice until you sign on the dotted line. " At first Robert Chae seemed very nice but he quickly turned into a cheap salesman the min we signed on the dotted line. He did not stay for us to look over the vehicle when we purchased it. I ended up seeing several scratches and my car was not detailed properly. When I called him and told him he said well that’s a service issue like it wasn’t his problem. It’s not what you say it’s how you say it. We got the issue resolved ourselves but I will not be purchasing a car with this man ... read more
Business response:
Dear Mrs. Callahan, Please accept our apologies for the miscommunication & misunderstanding. Please let me know when you can bring the car by to have the scratches & detail addressed or if it is more convenient let me know when we can pick it and have it done for you. Thank you in advance for your patience & for the opportunity to remedy the situation, Sincerely, Raymond Costello General Sales Manager
"Rallye Experience" was in the market for a BMW and went to a few dealers in the area to start my search. The first dealer I went to in Bayside, the sales people seemed like they couldn't be bothered. Needless to say I wasted two hours of my time that I will never get back. They were very unprofessional. Second dealer I went to, was much further out from where I currently live. They certainly where no "Competition" as the name states. Staff was friendlier but they made me feel like I had to take the first car they offered. N... read more
Business response:
Thank you for taking the time to share your positive experience with us! It is a pleasure to know that Darren went above and beyond to provide you with such excellent assistance throughout your car shopping experience. We hope to see you again!
"328 brakes fixed" Finally, after three tries, the brake problem has been resolved. Took the car to Rally to check the brakes when they were applied, the car was shimmering. Had to replace the front rotors.
"BMW Service" New car with computer electrical issues. Hopefully it’s just a computer chip that needs to be replaced. IPTVt riorioruc iurcyrjg chgfg. Bbchj. BCD’s. Jiig
" the better option" they are still the better option, but no happy they did not fix my radio or install a new one. The 3rd time I bought my car in for this problem. It was a complete waste of my time.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.