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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"the broken AC was not fixed the first visit" The air conditioner was not working and the car was returned to me without having checked if there was a leak and when I brought it back the 2nd time sure enough there was a leak. It should have been checked and fixed the first visit
"Leasing BMW X1" I was going to buy a different brand vehicle after leasing 3 BMW'S since I had retired. After looking at 4 other dealers, I went back to this dealership and was given such an amazing deal on the X1 that I love, that I couldn't refuse.A Honda, Nissan, Acura, Toyota would have cost me more for less quality and less included maintenance. Dominick DeChiara is by far the best salesman there.
Business response:
We're happy that you were provided with excellent service. We are honored that you have made Rallye BMW as your dealership. We look forward to working with you again in the future!
"Paid for 1 year spa sevice" Spa service is not worth 169.00-I could paid 40.00 at local car wash and receive better service-also mats had too much armor oil-very slippery-also had an accident-will not get that service again
"Dent Dr" Brought my car in Monday to have all my rims resurfaced under my warranty, Adam Romano was excellent in the whole process, picked my car up on wed and during inspection with Adam we found 3 rims that were still terrible, looked like touch up paint was used. Adam was very upset and had the manager co.e see me and apologize, said they would redo all my rims again. Thursday got a call from Adam Romano that my rims ca.e back a d again were not acceptable, Adam said he called Dent Dr s head to fi d out why the shabby y ... read more
"Service" A little disappointed picked up car and the problem came back when I was pulling out of bmw found out that it was never fixed. They apologized and realized they had to order the part.
"Amazing experience" I had a wonderful experience at this location I've been to different BMW dealership like the one in Suffolk County and I had a horrible experience no attention given to me by personnel so sad....
Business response:
Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you put your trust in Rallye for your automotive needs!
"Treats me like a King" Walking in my first time to purchase a Five Series, to seeing my name on the directory when I pull in for sevice, to the service and sales staff that feel like old friends, Rallye does top-shelf dealer experience right. If you want to be treated like a valued customer, Rallye is the place.
Business response:
Thank you for your five-star review, Adam. We're committed to your satisfaction and aim to provide the best automotive experience possible.
"The dealership is fine. I had issues with Service" I am pleased with the sales staff and the dealership in general. The counter staff in Service are not familiar with their cars!. My wife made an appointment to have the rear Cross Traffic Alert checked. When she arrived, the staff said that there is no such thing: "it doesn't exist" and sent her off. Humiliating and insulting, because the car definitely has Cross Traffic Alert. I still gave 5 stars because I emailed the Service manager and he called to personally apologize.... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We apologize for the confusion and inconvenience, but we are glad that you were able to speak with our Service manager to resolve this issue.
"Love Raylle " I love Rally BMW and especially when I pick up my car and Frank Trotta explains everything that was done to the car. It is a plesure working with him.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.