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BMW
- Automotive
- Westbury, NY
About this business
Location details
1 Brush Hollow Rd, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I have revised my review of Rallye BMW. When we purchased our 2011 BMW 335I xdrive coupe it had a seat belt issue. The first time in service we were told that the motorized arm was replaced. This did not correct the problem. THe car went back and we were told that the belt was twisted inside the b post and was repaired under warranty. Just returned the car again, for the same issue and told that the belt was again twisted inside the b post and were charged for the repair and told that it is not covered, even though it was a ... read more
Beware!!! Won't fix damage they caused during maintenance!!!! Even after picture proof. Only offered a discount to fix the damage they caused. Ridiculous!!! Go elsewhere for your needs
First I had a deposit on an x1 with bayside bmw and when I went to pick up the car they tried to charge me extra so I took my business here with no nonsense and they matched the deal for me
**Revised: 3 weeks after we purchased our car, we received a bill in the mail for $1500. Per Ross, we had expected a bill of no more than 3-400 for minor scratches on our car that we were trading in. Had we known we were going to receive a $1500 bill for barely any damages, this would have definitely changed our decision. After we spoke to Ross about it, he asked us to follow up with BMW ourselves - very disappointed!! I would have expected better transparency into expected costs or at a minimum, help with resolving the unfo... read more
I used to have a friend, Henry Lou who worked for Rallye forever. I have bought 4 BMWs from him in the past 6 years. Right after he left I went to buy another car and was immediately put off by the sneaky sales tactics. so I drove all the way out to BMW of Bayshore to find Henry who sold me the same car for $10k less! I still had to bring my car to Rallye to get serviced as they are much close to where I live. Big mistake! Carol Muniz, was my service advisor. the whole time she spent with me she spent trying to upsell me on ... read more
Business response:
UPDATE: so the service manager and director of the Service dept. has called twice to assure everything is ok. I am sure they are just wanting me to give them a good review on BMW's survey. whatever, at least there is an internal procedure that keeps all their employees in check and they will try to make things right if one of their employees are no good. Carol Muniz is still a sneaky 'used car salesperson' . watch out for her! Or you will get scammed by her and have to go through the trouble of explaining why you should not ... read more
Igal called me on Halloween and offered me a special lease deal on a loaner X1 2014 28i xdrive. It had the color that I wanted. The odometer had only about 3000 miles on it. The offer was a 36 month 10k / year lease. I drove there right after work despite the atrocious traffic on the LIE. He patiently showed me the car and gave me a test drive. The car was in mint condition. It was not abused at all as you might expect from loaners. With 0 down and 0 security, I ended up paying under 400 a month. I built the same car on KBB ... read more
With absolute truth and certainty, the Rallye experience in my opinion is and has always been the absolute in customer service and satisfaction. For this reason alone, it has always been my premier choice when shopping for a BMW. Rich D'Angelo, and Ryan Schlotter, not only met my expectations, but far exceeded them. These two fine individuals embody and exemplify the Rallye experience that I speak so highly about. This is not my first car with Rich, and it will CERTAINLY not be my last!
purchased a bmw 1m coupe via european delivery. was sent to salesman who "specialized" in european delivery, and quite frankly, ihad to inform him of many facets of the program. he knew nothing of the germany winter tire requirement.nor of airfare specials offered by bmw, amongst others. he quoted me a price on my trade and told me it was good for two months. at the 2 month mark, i asked him if i should bring the car in for trade, and he told me not to worry about it, we have time. i then brought in the car when he called me... read more
This is my first Bimmer experience as I come as a 15 year Audi devote..I must say the dealership was impressive...Large, clean and full of new and used inventory..I found the CPO X5 on line and pretty much secured the car price and trade for my Audi over the web...As it got time to pick up my car my sales person was almost impossible to get on the phone to speak person to person...When I finally did, I arranged to pick up my car with a 10 am appointment...I was assured the car would be ready and I would only have to be at th... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 9,974 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.