Good service, always helpful
Business response:
Thank you for the 5-star review and feedback, Camillia! We appreciate your business!
I purchased a couch chair and ottoman and a bedroom set and two mattresses and when I went back to check on them the sales girl had been told me that they had a 20% off sale for President's Day and gave that to me as well so I spent over $7,100 and I was very thankful that she helped me to save 1500
They be were great got what I needed and they helped me load it on the car. everyone was Great
customer service was amazing. they didn't hazzle me.
This was my first experience with BT Furnishings and am very pleased from the selection to the competitive prices to the customer service! Very happy with my sofa and accent chair w/ ottoman.
Business response:
Shauna, we're so glad you've discovered us! Nothing beats a satisfied customer...thanks for shopping with us! ~ Lisa, BT Furnishings Customer Care
Cindy was a great help! She knows her stuff and was very patient and helpful. She made the process so easy. I got a bed, dining room and living room furniture and an area rug! I am so happy I came in today!
Business response:
Pamela, we're so glad Cindy was able to assist and make your shopping trip a great one! Thanks so much for recognizing her, and thanks for shopping with us. ~ Lisa, BT Furnishings Customer Care
Awesome delivery service by the 3 gentleman Jonathan, Philip and Casper. They were quick and asked where everything needed to be set up. I appreciate their hard work in getting me all setup! 🙏🏾
Business response:
Brandon, thanks very much for recognizing Jonathan, Philip and Casper. We hope you love your new furniture! ~Lisa, BT Furnishings Customer Care
your help I got from yesi and Kai was excellent a really came through for me
Business response:
Thanks for your recommendation, Christopher. We're so glad Kai was able to provide you with an excellent shopping experience! ~ Lisa, BT Furnishings Customer Care
Normally, I have no problem shopping here. But their prices have increased drastically. You may as well go to Rooms to Go or another reputable furniture store. I was going to purchase two of the previous ordered items. However, they have increased the prices by 50%.
Business response:
Lisa, thank you for sharing your concerns regarding pricing. Our purchasing team takes our company's Value commitment seriously and works hard to find great pieces that work with a variety of budgets and styles. Pandemic-related supply chain issues have forced some of our vendors to increase pricing on some items, which has impacted our pricing. We will continue to seek out vendors and merchandise that align with our commitment to providing great value. ~ Lisa, BT Furnishings Customer Care
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