Cabinet Factory Outlet

Brook Waters 

on Google

2 months ago

—My Mother is Very Happy— My 86yo mother ordered cabinets at the Ocala location. There was an initial hiccup due to the order being partially incorrect on the employee end (wrong drawer fronts)—but once the management was made aware of the situation—they fixed it and the employees involved no longer work there. Allye is amazing and helped her get the correct drawer fronts ordered for my mom and made sure we received as much help as she could personally give in her position. Brian also was a huge help in getting a date/time... read more

Kris Pace 

on Google

a year ago

As a Disabled Veteran I find life challenging after suffering a Traumatic Brain Injury… so I have to trust people for their word and in this case I did. We were told when we signed papers that it would be 2-3 weeks. It has been more than a month and still nothing! We called to ask why and the manager told me that she made a mistake and then was off for a week. They are not willing to rush the delivery, they are not even apologetic. If you want someone that you can count on who will deliver on their word, this is not the comp... read more

Leslie Cothron 

on Google

4 years ago

Very friendly staff. Sales person did everything right. Purchased cabinets and counter top. Cabinets came as planned and timely. They are made in CHINA!!! I assembled and installed myself. Assembly was relatively simple. Purchased counter top that was on sale, big mistake, was not same color. Installers did job as described. Could not finish job same day because someone measured incorrectly. Been 2 days waiting for them to return maybe today??? UPDATE They made it back and finished job. Looks great. Our kitchen looks really... read more

Carol Hart 

on Google

2 years ago

Gonzalo was our sales associate. He was very helpful. I did not feel rushed. He helped pull samples of flooring and placed them side by side for me to look at and walk on. I bought Tavern Oak Plank Flooring. I could not be more pleased He suggested Heck of a Floor to install and they also did a great job 

VB1 1959 

on Google

5 years ago

Excellent customer service! Wanted to update this review since last comments 2 months ago. Carpet and pad product is superb and installation services are excellent, top notch! When looking for flooring products in the future, this is the "go to" place. Strongly recommend anyone looking for flooring and installation services to go here first; or, go here last and compare what you've seen elsewhere with the quality and savings you'll receive here. I believe you will be impressed.