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Carpet Factory Outlet

4.8
  • Contractors
  • Buffalo, NY

About this business

ContractorsCarpet Installation

Celebrating Over 40 Years in Business Welcome to Carpet Factory Outlet! We have been Buffalo and Western New York’s family-owned and operated premier flooring and carpet store since 1970! Here at Carpet Factory Outlet, we carry all the name brands, styles & colors you are looking for at factory direct prices. 

Location details

2262 Union Road, Buffalo, NY, 14227, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.855 reviews
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Marty Card's profile image
Marty Card 
2 months ago

Our experience was amazing from the estimate all the way thru installation. The entire staff was attentive and communicated every step of the way. We had five rooms changed from carpet to laminate. It looks great. I highly recommend Carpet Factory Outlet. 

ABBY Baunski's profile image
ABBY Baunski 
5 months ago

They have decent prices, if you don’t mind the low quality and carelessness. The men that installed my carpet caused damage to multiple freshly painted walls, and forgot to staple down parts of our carpet. Not to mention their unprofessional attitudes and the loud music while they were in our house. Overall pretty disappointing. I will not be returning in the future for my rental properties. 

Laurel Ebert's profile image
Laurel Ebert 
2 weeks ago

Both men were very friendly and helpful. I found what I wanted and the price was good. Update- I wasn’t happy when I got the carpet home. Nothing serious, but the carpet was covered in stuff from being bound, they didn’t even brush it off. They also included the scraps they cut off, so now I have to throw it out. The rug looks good, I did have to trim some strings off. Attention to detail matters. 

Camden Wier's profile image
Camden Wier 
a month ago

Great prices. Timely estimates. Excellent service! I have used Carpet Factory Outlet 4 times and definitely will again! 

Aaron Bleckinger's profile image
Aaron Bleckinger 
5 months ago

I was lucky enough to get connected with Chad on the sales team, he helped us pick out a carpet and install it quickly. We’re very excited to enjoy our new carpet, and would recommend anyone in the market to meet with Chad and the team at Carpet Factory Outlet! 

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Frequently asked questions about Carpet Factory Outlet

How is Carpet Factory Outlet rated?

Carpet Factory Outlet has a 4.8 star rating with 55 reviews. 

When is Carpet Factory Outlet open?

Carpet Factory Outlet is open now. It will close at 5:00 p.m.