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Carpetland
- Home Services
- Alexandria, VA
About this business
About CARPETLAND Carpetland has been providing premium flooring, quality services and professional installation in Springfield, Virginia and the surrounding areas since 1977. We feature all the quality name-brand flooring choices you know and trust. Beyond style, there are other considerations, like performance and lifestyle factors, to think about as you make the flooring choice for your home or business. Here you'll find information about the benefits of all of our flooring types, so you can decide if carpet, hardwood, la... read more
Location details
3230 Duke St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor craftsmanship. Patchy carpet job.. shows lines and you can see the mistakes. Had to quote several times to get the square footage correct. They also blew out my drywall while installing the carpet. It ruined my handrail and ripped it out of the wall. After contacting CarpetLand, they told me they would fix it repeatedly and ended up ignoring me. Ignore the decent pricing and go elsewhere.
Update: The estimate was sent over a few days after we’re expecting them. The estimate looked very reasonable. We had already decided to go with another carpet store by the time we received the estimate. Based on other favorable reviews, had we gone with Carpet Land I think the install would have been good. We went into Carpet Land hoping to be done with our carpet purchase/installation search. The sales person Ben seemed to be helpful and the prices seemed reasonable. We mentioned we had measurements from another carpet se... read more
We had recently written a one star review but since reading the review Vigan has been extremely kind and responsive in making sure we were happy with the installation of our carpet. He even came out to our home in Woodbridge and sent the installer again who was very cooperative in fixing all the issues we had. We wanted to give them credit for their professionalism and attention to the matter and for making sure we were satisfied with the carpet in our new home. Mistakes can be made by anyone but the fact they fixed the issu... read more
Revising my previous post to highlight Carpetland's five-star customer service. When Management heard that we were unhappy with our area rug purchase (due to a misunderstanding about the return/exchange policy) all three locations pitched in to quickly find us the right rug at a price we could manage. We even ended up purchasing a small second rug for another room. It's nice to do business locally and work face to face with people who care about the outcome.
if the installation is as good as the sales rep Benjamin was we are going to be super pleased w/our new bedroom carpet! bought laminate from them 8 years ago so we came back and were not disappointed.
Frequently asked questions about Carpetland
How is Carpetland rated?
Carpetland has a 4.7 star rating with 19 reviews.
When is Carpetland open?
Carpetland is closed now. It will open tomorrow at 9:00 a.m.