In the highly competitive automotive market, retaining customers is as difficult as acquiring them – and neither are exactly a piece of cake. O' Brien Auto group needed a way to understand why customers were unhappy and where, as well as a strong online reputation to stand out to prospects in local search. That's why they chose BirdEye to automate the review generation process. After just a year, O'Brien Auto Group quadrupled their review count on Google and Cars.com, driving higher ratings, website traffic, and revenue. Download the case study to learn more.
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