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Clay Cooley Nissan of Austin
- Austin, TX
About this business
Specialties We specialize in Nissan sales and service. We work to ensure every customer is satisfied and their needs are met. Meet the Business Owner Clay C. Business Owner We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.
Location details
4914 S IH 35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
City Limits Nissan is the best in customer service! The staff are knowledgeable,friendly,transparent concerning your cars maintenance status. I received a warm/respectful greeting from Jay Carlos. He set my expectations concerning wait time. Informed me of options. His assistance made for a pleasant experience. Thank you.
Business response:
I'm so glad to hear that our Service team took great care of you during your recent visit, and appreciate you taking the time to tell us about it! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager
The Service Rep Saul was great. Very professional and made the entire experience pleasant. He helped me both times in the same week and he was consistent with his service.
Business response:
Thank you for leaving us a review, I will be sure to pass your comments along to the team and we hope to see you again soon! Have a great week! Thank you, Luis Acosta General Manager
My check out process was very slow and inefficient. The work on my car was completed, I had paid my bill and was in the waiting area waiting to be told my car had been brought to the front. i finally looked it it was there, but no one had notified me. So i got in and left. I waited about 25 minutes from when i was told the work was completed until i left. I feel like the service rep could have done a much better job communicating with me!
Business response:
I genuinely appreciate you taking the time to leave feedback about your recent Service visit. I will be sure to use your comments to refine our processes and ensure a smoother transaction going forward. Have a fantastic week, and we hope to see you again soon! Thank you, Luis Acosta General Manager
Good service, kind staff and nice waiting room. Prices are a bit expensive. I would bring my car more often if the prices were cheaper.
Business response:
Thank you for taking the time to leave us your feedback. I will be sure to pass your comments along, and we hope to be able to serve you again soon! Thank you, Luis Acosta General Manager
The best! Tyler and Buzz are the unsung heroes of City Limit Nissan! The whole service department five stars!
Business response:
Thank you so much for your kind words, this will certainly bring a smile to the team's faces when I pass your comments along! We hope to be able to provide you with many more years of exceptional service! Thank you, Luis Acosta General Manager
More professional than any other dealership that I visited. Robert was great to work with.
Business response:
I appreciate your review, and am so glad to hear that the team took great care of you. Welcome to the City Limits Nissan family, we hope to see you again soon! Thank you, Luis Acosta General Manager
Best service ever. I needed a battery replacement and Saul Vella helped me get off to a good start. He followed up every time there was a new development with a phone call to me. He was very reassuring if not optimistic about getting a battery quickly. But another shining star you have is Jim in parts as a manager I think. He worked miracles including getting me a loaner car after a week of no car and no battery in sight. I don't know who he talked to, maybe God, but he remained our point man through the rest of the process.... read more
Business response:
Thank you so much for taking the time to leave us such a detailed review, your kind words will certainly be passed along to the Service team! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager
It’s always a pleasure dealing with the staff at City Limits Nissan. They make you feel like a priority every visit regardless of service being requested.
Business response:
Thank you for your review, this means a lot to us as a team and we look forward to working with you again soon! Thank you, Luis Acosta General Manager
Great Service! Got the problem fixed and communicated well. Friendly and helpful and helped me find an available coupon to help with the cost.
Business response:
I'm glad to hear the Service team took good care of you, and appreciate that you took the time to let us know about it! If you need anything at all, please don't hesitate to contact us. Have a great week! Thank you, Luis Acosta General Manager
Frequently asked questions about Clay Cooley Nissan of Austin
How is Clay Cooley Nissan of Austin rated?
Clay Cooley Nissan of Austin has a 4.9 star rating with 3,530 reviews.
When is Clay Cooley Nissan of Austin open?
Clay Cooley Nissan of Austin is closed now. It will open tomorrow at 9:00 a.m.