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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying to sign in to the app for months. I have uninstalled and reinstalled the app, changed my password, and had many verification codes sent and it will not open. The only way to get into my account is to go to the website.
Repeated login issues., especially when logged in, then scanning a receipt to do mobile pay, the app redirects to the mobile page and the mobile page asks to login again. This has been going on throughout 2025 whenever I've used the app. Already ckeared app and data cache, but the issue with having to login to mobile page during checkout persists
Business response:
We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case #2381348 along with the store location.
they have changed the app so it no longer works for me
First, I had to try repeatedly to log in. I had to change the password 3 times. then when I finally tried to submit my order, I got an error that I needed to get an update for the app. I was already using the latest version. My order never submitted, but the payment went through Google pay.
not letting me sign into my account
app sucks. can't log in to your account and can't buy anything through it until you do.
Can never login on the app. Always have to go through the website and cannot check in for curbside pickup
Business response:
We would love a chance to turn this around for you. Please DM us with your email so we can take a closer look.
This application, since it came out, still has issues where you get stuck in a login loop and never actually log in.
Business response:
We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2373777 along with the store location.
They made it not compatible with my Android phone, so it's worthless now.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.