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635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
horrible . have to login and reenter everything everything.
Business response:
We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2369894 along with the store location.
isn't compatible with android and cracker barrel suxs
this app sucks
what is wrong with the cracker barrel app it won't download on my phone download it before
Business response:
We currently support Android 13 and above. You will need to update your operating system, if you do not have a 13 or above to download the app. If you don’t want to upgrade, you can visit us on the mobile website.
App never works
Please fix your app, for months now it will not let me log in. I enter my credentials and does nothing.
the app keeps taking my money but not showing an order actually being placed. it has done this several times. this just shows how cb does not care about fixing their app at all.
I downloaded this to start rewards and signed up and everything. Then cracker barrel kept saying I don't have rewards and logging in wasn't working. I tried the website which didn't work either. Maybe they have improved since then but I deleted the app.
Poor UI design. App offers a login, but even on login the return to the menu and cart loses the login token or info. Go to order family dinner, select loaded hashbrown casserole, go through the entire checkout process just to see odd error message about the side only being available until 12/25, and the order will not be placed. Impossible to order. Go to website ordering, same thing happens. It's almost as though the company actively wants to lose more customers...
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. Be sure you have the latest updated version. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews.
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.