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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
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Sudy Koupal's profile image
Sudy Koupal 
6 months ago

horrible . have to login and reenter everything everything. 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2369894 along with the store location. 

Timothy Graves's profile image
Timothy Graves 
6 months ago

isn't compatible with android and cracker barrel suxs 

dean varney's profile image
dean varney 
6 months ago

this app sucks 

Ken Fisher's profile image
Ken Fisher 
6 months ago

what is wrong with the cracker barrel app it won't download on my phone download it before 

Business response:

We currently support Android 13 and above. You will need to update your operating system, if you do not have a 13 or above to download the app. If you don’t want to upgrade, you can visit us on the mobile website. 

Jonathan Oyola's profile image
Jonathan Oyola 
6 months ago

App never works 

Joshua Hedger's profile image
Joshua Hedger 
6 months ago

Please fix your app, for months now it will not let me log in. I enter my credentials and does nothing. 

Austin Leonard's profile image
Austin Leonard 
6 months ago

the app keeps taking my money but not showing an order actually being placed. it has done this several times. this just shows how cb does not care about fixing their app at all. 

S. Johnson's profile image
S. Johnson 
6 months ago

I downloaded this to start rewards and signed up and everything. Then cracker barrel kept saying I don't have rewards and logging in wasn't working. I tried the website which didn't work either. Maybe they have improved since then but I deleted the app. 

Jason Karol's profile image
Jason Karol 
6 months ago

Poor UI design. App offers a login, but even on login the return to the menu and cart loses the login token or info. Go to order family dinner, select loaded hashbrown casserole, go through the entire checkout process just to see odd error message about the side only being available until 12/25, and the order will not be placed. Impossible to order. Go to website ordering, same thing happens. It's almost as though the company actively wants to lose more customers... 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. Be sure you have the latest updated version. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.