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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
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Resheena Ball's profile image
Resheena Ball 
7 months ago

The app keeps telling me to update through the Play Store. That doesn't work. Uninstall and reinstall does not work either. This is so inconvenient!! 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2361568 along with the store location. 

Ruthann Custer Morris's profile image
Ruthann Custer Morris 
7 months ago

half the time doesn't work 

Beth Dewalt's profile image
Beth Dewalt 
7 months ago

The app said it needed updating but then said it was not compatible with my phone any longer, so I uninstalled it. Big disappointment!! 

Chris Parkhouse's profile image
Chris Parkhouse 
7 months ago

I like cracker barrel but this app is awful. Every single time I open this app, I have to sign in and usually at least twice before it works. Earlier I left the app for literally a couple minutes and it made me sign in again. I do not understand why they can't make something as simple as signing in actually work properly and stick. Might as well just use the website since it actually works (AND REMEMBERS MY LOGIN). 

Mike R's profile image
Mike R 
7 months ago

app updated and no longer works. I thought it was good before. 

Michael Henry's profile image
Michael Henry 
7 months ago

I put in my username and click continue and it ask for password I put in my password and it goes back to sigh in. 

Business response:

You may want to reset the password and see if that helps. 

John Caruso's profile image
John Caruso 
7 months ago

the manager refused to help me with a mis directed online order because it didn't mean money in his pocket needless to say I corrected the issue and went to Hellenic Kouzina Greek Restaurant to eat 

Ranada Grossman's profile image
Ranada Grossman 
7 months ago

not impressed 

James McDonald's profile image
James McDonald 
7 months ago

Refuses to log me in. I enter my username and password and it sends me a 2FA to the correct phone number I paste in that number and it will not log me in. uninstalling and reinstalling the app does not work 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2355542 along with the store location. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.