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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
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Matt Deen's profile image
Matt Deen 
7 months ago

Will no longer allow me to sign in. It used to work great, the last 2 visits to CB it's been useless. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

By: Stephanie : Burner's profile image
By: Stephanie : Burner 
7 months ago

I have lots of trouble signing in for rewards. I constantly have to change my password and still am unable to sign in. It's exhausting. 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case #1829180 so we can assist you further. 

Michelle Ann Richardville's profile image
Michelle Ann Richardville 
7 months ago

very good experience 

Paul McGhghy's profile image
Paul McGhghy 
7 months ago

will not work on my phone. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

S. Edwards's profile image
S. Edwards 
7 months ago

unusable. can't place order 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case #2330158 along with the store location. 

Cindy Parks's profile image
Cindy Parks 
7 months ago

Can't use with my phone. Stupid !!!! 🙄🙄🙄 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Sandi Cook's profile image
Sandi Cook 
7 months ago

Unable to use app due to device is not compatible. I've used it in the recent past like 3 months ago. I've uninstalled and reinstalled it and it still doesn't work. My phone has no updates to install. The website seems to handle what I need from the app so I will try that for now. 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1635317 along with the store location. 

Cheryl McKinney's profile image
Cheryl McKinney 
7 months ago

Give back the roast beef and turkey dinners! Also, when you changed the app, I had 220 pegs, but the new app reduced it to 75! 

Business response:

Hi Cheryl, we are sorry to hear about your experience with the app. Please submit a ticket at https://guestrelations.crackerbarrel.com/s/contactsupport, so our team can look into this. 

Andrew McCulloch's profile image
Andrew McCulloch 
7 months ago

this app does not work on Android anymore. what gives? 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.