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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
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B.L. Baker's profile image
B.L. Baker 
7 months ago

Love Cracker Barrel but the app is absolutely terrible. Doesn't recognize sign in and it is very difficult to sign in and stay signed in, etc. Needs updated. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Beckey Criswell's profile image
Beckey Criswell 
7 months ago

Updated app not compatible with my device... Apple is monopolizing the apps...buy an Apple or you can't get the app. This is not the first app to do this. It's bad that Apple won't let medical apps download to Androids. 

LJ's profile image
LJ 
7 months ago

Cannot sign in. Had to check out as a guest. Didn't have this problem until update. Please fix this! 

Tina Rowe's profile image
Tina Rowe 
7 months ago

Never works right! Pointless to make an account since it never let's you login or use points. 

Tracy Wilson's profile image
Tracy Wilson 
8 months ago

i have 2 phones and app said it does work with my type of phone. Don't fix if it's not broken! 

Bill Clore's profile image
Bill Clore 
8 months ago

this app has never worked well. Now there is an update and it won't download. not compatible to my Motorola. So it looks like o loose all my points and credits. why are you trying to wreck" Cracker Barrel " 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Cindy Burks's profile image
Cindy Burks 
8 months ago

now with the update my phone isn't compatible and I was using the app frequently 

C. H.'s profile image
C. H. 
8 months ago

I really like Cracker Barrel, however the last couple of updates have made the mobile app even worse. when I tap a link to make an order, an error message something went wrong pops up, and there is no way to get rid of it except by closing the app. another bug is trying to cancel an order. the mobile app does not let you cancel an order, and it keeps the resume order pop-up displayed, even after closing the app. I tried reporting it through the it portion of the mobile app, but nothing happens. 

Brenda Wells's profile image
Brenda Wells 
8 months ago

The new update isn't compatible with my device anymore. What good is it now? 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.