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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
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Jeff McGaughey's profile image
Jeff McGaughey 
8 months ago

some features do not work 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Molly McClain's profile image
Molly McClain 
8 months ago

Everytime I try to checkout it tells me I need to update the app, even though theres no new update. 

Leslie Moore's profile image
Leslie Moore 
8 months ago

rewards broken, I have to log in sometimes 2-3 times to get to the rewards area. why can't it stay logged in like most other apps? also when the icon change back? still broken, app really sucks 

Josh Mckinney's profile image
Josh Mckinney 
8 months ago

doesn't even work why would I do that when this is the first time I downloaded the application 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Mary Krug's profile image
Mary Krug 
8 months ago

will not let me sign in, have changed my password and still want let me sign in 

Emily Borkowski's profile image
Emily Borkowski 
8 months ago

my experience at Altamonte location was not great by any means.. I ordered pancakes and when I received them on my plate they were half warm .. and then on top of that they tasted like dough. they were very raw. which I found truly disgusting.. and nasty. I'm very disappointed in the food here. I will not be returning to this location anytime soon.. they need to get there staff better trained and better food !!!! yuck 🤢 and then I ordered chicken fingers they were highly spicy . chewy . tough . 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2317907 along with the store location. 

Star0776's profile image
Star0776 
8 months ago

app keeps crashing after the update. can't place an online order. has a bug 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Christopher King's profile image
Christopher King 
8 months ago

no app support, I am forced to reset my password every time I try to use the app, and when I reset it, it doesnt do anything at all. uninstalled until this is fixed. 

Business response:

We would love a chance to turn this around for you. Please DM us with your email so we can take a closer look. 

Leon Coutu's profile image
Leon Coutu 
8 months ago

says no longer compatible with this device. sooo long cracker barrel 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.