Cracker Barrel Mobile App's cover image

This profile has been claimed by the business owner or representative.

Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
Select a rating
Rainbow Walker's profile image
Rainbow Walker 
8 months ago

This sucks. I've been a developer for decades. And I can tell you tech has gotten worse not better. Especially security. I can hack anything today. Now these guys want you to upgrade your device to spend more unnecessary money because the app is no longer compatible. Not going to happen. Couple that with the unnecessary rise in the cost of food, should just stay home, make a garden and hunt. Screw this noise. 

Cat's profile image
Cat 
8 months ago

With the update, the app is no longer compatible with my SG9 phone. I thought the app was good before. 

Business response:

We currently support 13 and above. You will need to update your operating system, if you do not have a 13 or above to download the app. If you don’t want to upgrade, we completely understand, you can visit us on the mobile website. 

Andrew “ACG1981” Gilbreath's profile image
Andrew “ACG1981” Gilbreath 
8 months ago

it won't let me login at the moment for some reason. I'm extremely frustrated. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Clint Myhre's profile image
Clint Myhre 
8 months ago

Fix your stupid login! Why does it have to be so difficult? 

Joscelyn Byrd's profile image
Joscelyn Byrd 
8 months ago

The app won't let me login despite accepting my login credentials 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information, store location, and case # 2300648 so we can assist you further. 

Tom Nicodemus's profile image
Tom Nicodemus 
8 months ago

This is the worst App ever. Can't sign in at times, have to clear data and start over. Why 2 factor authentication for a few points. Please make more user friendly. 

Book Worm's profile image
Book Worm 
8 months ago

app isn't working properly. And I'm tired of our always logging me out and having to log back in after every use. 

Gary Gray's profile image
Gary Gray 
8 months ago

among other the way this company treats their customers is a shame! I used to use this app all the time but awhile back it said I needed an update, but when I went to get the update, I was informed that the app didn't work with my device anymore. It's like let's update where some of our customers won't be able to use the app anymore... who cares. well thanks for nothing Cracker Barrel!!!!! 

Bradley Buhro's profile image
Bradley Buhro 
8 months ago

Can't place an order because the app says it needs an update, but no update is available in the app store. And developers are going to tell me I have to delete the app and reinstall, instead of making an app that works 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.