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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,983 reviews
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Joe Chafin's profile image
Joe Chafin 
8 months ago

app will not update says not compatible with my device anymore. I guess the restaurant in incompatible for me either. 

Business response:

We are sorry to hear this. We currently support Android 13 and above. You will need to update your operating system, if you do not have a 13 or above to download the app. If you don’t want to upgrade, you can visit us on the mobile website. 

Danny Seal's profile image
Danny Seal 
8 months ago

will not allow me to sign in. app hasn't worked for months. its absolutely useless. 

Elizabeth Ford's profile image
Elizabeth Ford 
8 months ago

App does not work after newest update 

David Hardigree's profile image
David Hardigree 
8 months ago

when I opened the app, I was told it needed an update. went to update and it said it "wasn't compatible with my device" a 2021 Motorola. what could possible be in the app that won't work on a phone less than a decade old? 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information, store location, and case # 2288710 so we can assist you further. 

Rebecca Hayden's profile image
Rebecca Hayden 
8 months ago

I can no longer use Cracker Barrell app since the last update. My cell phone & tablet are both Androids and says it's not compatible. This will cause me and others to spend less money there. 

matt mchugh's profile image
matt mchugh 
8 months ago

Cannot login or stay logged in, have to go through reset or text/email verification and does not stick. only thing good for is putting your name on the list. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Steven Crawley's profile image
Steven Crawley 
8 months ago

try logging in, doesn't recognize that you did. still the worst rewards app on the marketplace 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information, store location, and case # 2249007 so we can assist you further. 

Erica Jackson's profile image
Erica Jackson 
8 months ago

I've had issues with the app for a while now. When you go to sign in it just cycles back to the log in page. I have to uninstall and reinstall each and every time. Very exhausting. 

Mike D's profile image
Mike D 
8 months ago

can't sign into this app!! I can sign in on my PC but not on the app 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.