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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
not compatible any more? what?
Business response:
If you are getting this message "It looks like your Android version isn’t supported at this time". We currently support Android 13 and above". You will need to update your operating system, if you do not have a 13 or above to download the app. If you don’t want to upgrade, you can visit us on the mobile website.
Can't get any orders to go through on app or site. I've finally given up and will no longer try to support your business. I've reached out to support and they're no help. deleting the app after this and done with cracker barrel. Uninstalling app and installing again does nothing as it is the same error as the site
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
This app is listed as no longer compatible with my android phone, I can install on my android tablet only! I have tried multiple times to uninstall and reinstall but to no avail! I use to be able to use it up until the last update Summer of 2025! Please Please fix this
doesn't work well at all. won't let me sign in. says they sent verification code. tried resend and everything. never got code. When I finally did get things to work it had to try multiple times before the order would go through. Is nobody maintaining this app or are you just that incompetent? this app just keeps getting worse and worse. not to mention they have made the menu suck compared to what it use to be and their prices now suck too.
This app is one of the worst I have ever used. It never signs you in and puts you in a loop of trying to sign in and pay or order. Using is painful and really leads me to not want to frequent their restaurant. Do better.
With this new update it is now not compatible with my device... what am I supposed to do now. It isn't right to exclude devices.
Business response:
Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information, store location, and case # 2243218 so we can assist you further.
I upgraded the app (9.0.11.39) and now I can't sign back in. Tried resetting my password. Didn't work.
won't let me sign in to use birthday reward
Usually takes me in a weird loop between signing in and mobile pay when trying to use mobile pay. App should have an option to save a payment feature. If there is one I haven't found it.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,983 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.