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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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edward leeson's profile image
edward leeson 
9 months ago

will not run on my Samsung Android phone anymore 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1857811 along with the store location. 

Chad C's profile image
Chad C 
9 months ago

too bad you are destroying your stores in the process 

Amanda Stucky's profile image
Amanda Stucky 
9 months ago

App is longer compatible with my device. Guess I am deleting the app as I cannot afford a new device. 

Ashley Nolan's profile image
Ashley Nolan 
9 months ago

ever since the app was updated, it will not work for me at all. I cannot sign in or create any kinda order even as a guest. 

Cathy Barnett's profile image
Cathy Barnett 
9 months ago

no longer compatible with my phone, this doesn't seem fair 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information, store location, and case # 1855495 so we can assist you further. 

Chris Carter's profile image
Chris Carter 
9 months ago

This app never works properly and I always just have to go to the website. What's the point of an app if it's literally useless and unusable? 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1853176 along with the store location. 

Leonard Christian's profile image
Leonard Christian 
9 months ago

Log-In is stuck in a loop so cant access rewards etc. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Laurie Baker's profile image
Laurie Baker 
9 months ago

App will NOT work! I've uninstalled it repeatedly. There's no "updated" version the app tells me to get. Nothing I do works & it won't allow me to order without this mythical updated app. Cracker Barrel, please get your IT dept on this right away! 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Lori Hemminger's profile image
Lori Hemminger 
9 months ago

i hate this app everytime i order i have to update the app which it doesn't give me that option so i have to uninstall it to install it again. this is the second time i am doing this. it will be my last time too. 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1853110 along with the store location. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.