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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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M's profile image
M 
10 months ago

What let me install the app. Oh well. :( 

Business response:

We’re sorry to hear this. Please email us at guestservices@crackerbarrel.com so we can learn more. 

Colt Mom's profile image
Colt Mom 
10 months ago

There is some kind of glitch with this app, because it will never let me login. Every time I put in my email and password, it takes me back to the main page as if I had never logged in. It only allows you to order through it as a guest as a result. No ability to use rewards, please fix!!!! 

Gem Sixx's profile image
Gem Sixx 
10 months ago

messed my order up so badly. only email confirmation saved me. 

Business response:

We're sorry to hear about your experience. Please email us at guestservices@crackerbarrel.com and reference case #1809800 along with your details—we’d like to look into this and make it right. 

Alyse Newman's profile image
Alyse Newman 
10 months ago

needs to have a more seamless way of letting the restuarant know when you've arrived for curbside pickup. there have been several times when I did not get an email or text message 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1804188_ so we can assist you further. 

wilma chandler's profile image
wilma chandler 
10 months ago

App not compatible with my device anymore ????? why not?? 

Curtis Parish's profile image
Curtis Parish 
10 months ago

It is 2025 and Cracker Barrel still can't get their app to work right. Makes me wonder if the people in charge of the app are the sams ones in charge of (poorly) redecorating the stores and messing up the menu. 

Business response:

Appreciate you sharing this! We’ll make sure it’s looked into. 

Kathleen Davis's profile image
Kathleen Davis 
10 months ago

I'm an android user and I'm having trouble logging in 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Kim Scott's profile image
Kim Scott 
10 months ago

app will not let me log in .I've tried several times. i even changed password. it keeps going back to the home screen to sign in. 

Barbara Lee's profile image
Barbara Lee 
10 months ago

The app NEVER works! It just keeps asking me to sign in over and over. It accepts the email and password, but doesn't actually log me in. I have even reset the password but that's all it will do. I still can't do anything but enter my email and password over and over. click on anything else and it asks me to login or join again. It's completely useless! 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.