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635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
after this last update my pegs disappeared from my account completely. frustrating to say the least. and why do I have to log in 3 different times
Business response:
Hi Stephanie! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with case #1796386 and more details.
used to work now ut don't 😡
UPDATE: This app needs a redo. It's not unusual for the credit card form not to come up, which means uninstalling, rebooting your device, reinstalling, and then you have to type your card info all over again. It also won't let me use my Rewards points: I keep getting an error. I know I can pay at the counter, but I'm disabled and can't stand for long.
Business response:
We're sorry to hear that, and would love to hear more about how we can help and improve! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
Update July 7. Google pay still does not work. Tried on 3 separate occasions to skip the that awful line to checkout. App is garbage. Update: uninstalled and reinstalled. same result. still garbage. Update: May 22: Google pay still does not work!
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
This used to be a very good app, however, it is has gone downhill suddenly and is only good to view the menu. Please focus on the functionality now. It can't tell you how many times I enter my credentials and I still can't get logged in!!!!
Business response:
Appreciate you sharing this! We’ll make sure it’s looked into.
The app will not sign in. it just goes back to the home screen. It is just to get your email to sell. there are no rewards. it is a scam.
Business response:
Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information , so we can assist you further.
app has lots of glitches and most of the time the game doesn't work and it cheats you on your pegs
Business response:
Hi there! We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
Horrible!
Business response:
Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case #1777889 so we can assist you further.
App is terrible keeps ordering the last item i ordered instead of the new item I'm trying to place have to call the restaurant to cancel order!!!
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.