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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
can't sign in.
Business response:
Thanks for sharing. Could you please provide your email so we can follow up directly?
the math at check out isnt correct. there is a $5.99 addition to our total that isnt accounted for. I wonder how many people have been charged this hidden fee and didn't realize it.
Business response:
We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case #1769805.
app is broken again. want let me add food to cart
Business response:
That’s not the experience we want for our guests. Please reach out to guestservices@crackerbarrel.com and include case # 1767444 so we can investigate further.
it will not send code
Business response:
Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case #1767445 so we can assist you further.
You purchase all this food but don't get a lot of condiments to go with it. The rewards don't work in the app
Business response:
Hi there! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with case #1767464 and more details.
Oddly not one part of app shows pickups for courier drivers/curbside, but outside signage shows CB Mobile App, okay CB where is place on app for orders pickup. I'm wanting...
Business response:
We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1765192.
can't even sign. says it'll send code but never does
Business response:
Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1765151 so we can assist you further.
provide password criteria prior to user typing in initial password. ridiculous to type in password twice only to get response that it doesn't meet requirements. Just tell people up front. missing another basic feature. have a show password button so people can actually see if their passwords match prior to submitting.
Business response:
Hi Sue! We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1764944.
Whenever they do a visual update to the menu the entire app and website fall apart. For instance the chicken and dumplings you can now only get during a weekday special since the app doesn't show you the 2 or 3 sides to customize the meal. Without customizing it errors out and won't let you order it. Also like everyone else has said, the log in process is needlessly annoying and broken.
Business response:
That’s not the experience we want for our guests. Please reach out to guestservices@crackerbarrel.com and include case # 1762876 so we can investigate further.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.