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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will change this rating as soon as the app or website gives me a "light ice" option so I don't have to call every time. edit: there's no way to get ahold of anyone on the phone today to tell them I need light ice. this will be the last order I place until this issue is fixed and I'll let others know of my issues
Business response:
Hi Sharon! Thank you for letting us know what the issue is. We have sent your request to the appropriate department. Hope you see you soon!
It won't let me enter my email to make a rewards account or any account at all.
Business response:
Thank you for letting us know. Please contact us at guestservices@crackerbarrel.com so we can understand what happened.
App needs some improvement. When ordering Family Meals, you can pick out the condiments, but the button at the bottom on my Android doesn't let you add to carts. Same with plates, cutlery and napkins. I will just call in my order next time!!
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
The app is not friendly. It keeps telling you to sign in, when you already have, account details is freezing up. Games are not explained. I visit Cracker Barrel often and this is very frustrating.
Business response:
Hi there! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with case #1746745 and more details.
first off when I'm trying to sign in it says put your email address in and it won't even let me click on it then your your app says get it for pickup or delivery but it has no option for delivery so your app is garbage
Business response:
Hi Derek! Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1747337 so we can assist you further.
not working fix it
Business response:
Hi there! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with case #1745133 and more details.
won't let me put email to set up
Business response:
Hi Janet! We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
Tried to enter my email address to join the rewards program and it wouldn't let me. Uninstalled. Uninterested.
Business response:
Hi Greg! Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1742496, so we can assist you further.
Will not work on my Samsung Android phone.
Business response:
That’s not the experience we want for our guests. Please reach out to guestservices@crackerbarrel.com and include case #__1741153____ so we can investigate further.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.