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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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E J's profile image
E J 
a year ago

Google Pixel User - Every time I use this app I run into a new issue. Some buttons are slightly off the screen and are difficult to click on, the app changed the location of my order to a location that was 900 miles away, and the sign in option does not work for me so I had to place my order as a guest. It would also be nice if Google Pay were an option so I didn't have to manually plug in all of my card details. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. Guest Relations 

Makayla Brady's profile image
Makayla Brady 
a year ago

every time when I make an account it automatically kicks me out and every time my chance to sign in it kicks me out I can't even do anything without getting signed out 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

judi leininger's profile image
judi leininger 
a year ago

works about 1/3 of the time... 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. Guest Relations 

Lady Texan's profile image
Lady Texan 
a year ago

I have the hardest time logging into my account. Just tried 5 times and it keeps bringing me back to the main page. Please fix! 

Business response:

Hi there! We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1736581. 

David-Paul Gerber's profile image
David-Paul Gerber 
a year ago

Every time you sign in on the app, you have to start over again and re-sign in again. Useless 

Business response:

Hi David! We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1736458. 

Nacho Vidal's profile image
Nacho Vidal 
a year ago

Unable to scan reciepts. it then tells you to enter the 17-digit number below the barcode which there aren't 17 numbers. anyway, completely useless. 

Business response:

Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1736218 so we can assist you further. 

PJ Cutting's profile image
PJ Cutting 
a year ago

Lousy app that won't let me login. Every time I login it just goes to the home screen and doesn't log me in. Useless. 

Business response:

Hi PJ! Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1733694 so we can assist you further. 

Chase Robinson's profile image
Chase Robinson 
a year ago

This is the worst app. I cant ever sign in. Can't even make a new account. Checking out as guest, there's no option to change payment method to use a gift card. 0/10 

Business response:

Hi Chase! Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1733760 so we can assist you further. 

Alexis Dixon's profile image
Alexis Dixon 
a year ago

Can not sign in for rewards or points. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.