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635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google Pixel User - Every time I use this app I run into a new issue. Some buttons are slightly off the screen and are difficult to click on, the app changed the location of my order to a location that was 900 miles away, and the sign in option does not work for me so I had to place my order as a guest. It would also be nice if Google Pay were an option so I didn't have to manually plug in all of my card details.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. Guest Relations
every time when I make an account it automatically kicks me out and every time my chance to sign in it kicks me out I can't even do anything without getting signed out
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
works about 1/3 of the time...
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. Guest Relations
I have the hardest time logging into my account. Just tried 5 times and it keeps bringing me back to the main page. Please fix!
Business response:
Hi there! We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1736581.
Every time you sign in on the app, you have to start over again and re-sign in again. Useless
Business response:
Hi David! We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1736458.
Unable to scan reciepts. it then tells you to enter the 17-digit number below the barcode which there aren't 17 numbers. anyway, completely useless.
Business response:
Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1736218 so we can assist you further.
Lousy app that won't let me login. Every time I login it just goes to the home screen and doesn't log me in. Useless.
Business response:
Hi PJ! Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1733694 so we can assist you further.
This is the worst app. I cant ever sign in. Can't even make a new account. Checking out as guest, there's no option to change payment method to use a gift card. 0/10
Business response:
Hi Chase! Thanks for letting us know. Please contact guestservices@crackerbarrel.com with your information and case # 1733760 so we can assist you further.
Can not sign in for rewards or points.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.