This profile has been claimed by the business owner or representative.
Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful app. I spent most of my meal trying to sign up at my table while spending over $100 for the second time in 2 weeks. I had to finally have the checkout sign me up to earn points. I went to the app to get help about something else and the chat feature is very glitchy. I started a conversation with a digital assistant, which progressed to a live agent, but the app would not let me send any of my conversations. very frustrating and not worth the effort
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
giving this company one star not because of the the food the food is excellent not because the employees working on their job excellent they do they work their hardest at at what they do preceding the quality service they have and also the hospitality Top for the customers but what is terrible is how some treatment of employees is not well may have good acces but there is also to what is perceivable wrongful an unnecessary overwhelming job describe duty of acquired jobs which is unacceptable
Never works when paying. Never. No points. Ever. Uninstalled it.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
I did as suggested and the app still only has steak breakfast as a classic option and no kids breakfast although the picture of it is on the main screen. Update the app please.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
not allowing me to sign in
Business response:
Hi Marilyn! We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 1725601.
Can not add email address to start an account..
Business response:
We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
can't sign in EVER!
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
reduculous high pricing! those who don't pig out get charged prices for those who do
Can't even log into the app. After deleting multiple times and resetting password, multiple verification codes and attempted in several different devices it won't let me log in.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.