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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
11/12/22: There are several issues in the app, especially after the latest update. The main ones being: the full name on the card, using to pay with, cannot be put in at checkout due to character limit. Secondly, I have 0 rewards points after multiple online orders. Lastly, it's just very buggy and slow. Update- 4/23/2025: Over 2 years later and still riddled with issues. The app still rarely ever lets me log in to my account. After I type in my password it just goes back to the home page.
Business response:
We're always looking for improvements, thank you for sharing your feedback! This is being addressed now. Keep an eye out for a fix soon!
I can't even register for rewards. It won't let me enter my email. Broken app.
Business response:
Hi there! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
won't even let me create a reward login.
Business response:
Hi there! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
you can't put in your email address or finish the account because your programming is definitely not up to par??? kindly hire better programmer(s)
Business response:
Hi there! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
doesn't work
Business response:
Hi Chantelle! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
App will not let me sign in. When I go through all the hoops to sign in, the app asks if I want to sign in or continue as a guest. I can not take advantage of the app points, etc.
Business response:
Hi William! We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
Sign-in difficulty still exists. I have stopped the app and cleared the cache. I gave reset PW. I'm in an infinite loop of six-digit code being texted to me and signing in. Google Pixel Pro 9.
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
Update: I uninstalled and reinstalled your app! Same problem! App is broken still! Can't signup, doesn't work with Pixel 9 pro. Whomever makes this app should be fired! They can't make a simple app that works on the most common cell phone devices, since there's a LOT of people complaining about not being able to install or sign on to this app! Cracker Barrel is one of my favorite restaurants and I can't use this app and gain reward benefits that are advertised on every table! Sad, frustrating!
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
unable to sign in, the email field is not selectable
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.