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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hey, all American restaurant,stop exporting to third world for app development. Quality is trash. Embarrassing!
I love the rewards, when the app works... Every time I try to sign it it takes me back to the login with about 30% success. When I am signed in it will randomly log me out as I'm using the app. the app also gives me constant errors on the bonus game. Got even worse after the update. Uninstalled and reinstalled.... hasn't helped.
Business response:
Hi Kavori! Thank you for letting us know. Please contact us at guestservices@crackerbarrel.com.
Rewards sign up screen does not import email effectively making the screen unusable.
Business response:
We want to make sure your experience is addressed. Please reach out to guestservices@crackerbarrel.com so we can follow up.
app doesn't work. continues sign in doesn't work. can't confirm order or get points. can't sign in. poor app to order and pay.
Business response:
We’d like to follow up on this. Please contact us at guestservices@crackerbarrel.com with more details.
Cannot get past the login screen! Cannot click in box to fill out email address! Please FIX
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
update: it's 2025 and app support is still so bad that it actually decreases customer opinion so much they may never visit again. do not send generic nonsense support responses. this should not be that hard. original: impossible to sign up for rewards via app. the email field in the form cannot be selected or edited even though it's marked mandatory
Business response:
We're sorry for the inconvenience you're experiencing! 😔 We would like to recommend closing out, clear your cache/ app and retry.
garbage app. it doesn't work most of the time
this app struggles to sign in, tried to one week and wasted time so ended up just doing the guest one and losing points. tried again today with the recent update and still having issues..
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
not compatible with my device
Business response:
We are sorry to hear this! Can you please send us your contact information to guestservices@crackerbarrel.com, so we can address your concerns?
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.