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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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F S's profile image
F S 
a year ago

This stupid app does not work! I have an account, I go through the login and it kicks me out every single time. 

Business response:

We are sorry to hear this! Can you please send us your contact information to guestservices@crackerbarrel.com, so we can address your concerns? 

JT Pettry (JT the Talking Head)'s profile image
JT Pettry (JT the Talking Head) 
a year ago

Constant crashes and sign in issues. Worst restaurant app ever 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Ariel's profile image
Ariel 
a year ago

the app still isn't letting me login. but I can login through the site. I just closed out of the application completely, updated the app, and restarted my phone. what else can I do to keep the app from jumping after entering my email address and pressing continue? 

Business response:

Hi Ariel! We are sorry to hear this! Can you please send us your contact information to guestservices@crackerbarrel.com, so we can address your concerns? 

Joe Sims's profile image
Joe Sims 
a year ago

After having this app installed since you started advertising it in the restaurant, I have yet been able to mobile pay for my meal. I have to go stand in the 10-20 minute line that typically only has 1 cashier. Fix that and you might get people that want to use the app. 

Business response:

Hi Joe! We are sorry to hear this! Can you please send us your contact information to guestservices@crackerbarrel.com, so we can address your concerns? 

Lisa lane's profile image
Lisa lane 
a year ago

app sends you on verification loop. never letting you enter code sent to email 

Business response:

Hi Lisa! We are sorry to hear this! Can you please send us your contact information to guestservices@crackerbarrel.com, so we can address your concerns? 

Matthew Liskey's profile image
Matthew Liskey 
a year ago

Can't even place an order 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Aiden Anderson's profile image
Aiden Anderson 
a year ago

I can't even make an account on the app. you can't even type your info into some of the prompts so you can't continue. I was about to order food but guess they lost another customer.🤷 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Steven Delaney's profile image
Steven Delaney 
a year ago

Completely horrible. I can never log in! 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. 

Alan Caye's profile image
Alan Caye 
a year ago

I installed it, but it would not allow me to use it, so I uninstalled it. it kept asking for my email address, but it would not allow me to TAP anything in that field. so it wasn't installed on my phone for about 5 minutes. does nobody check to see that their apps actually work. 

Business response:

We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.