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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After uninstalling and reinstalling multiple times, the app still doesn't work. I am very disappointingasted as I have made multiple purchases, and I am not getting my rewards.
Business response:
We're sorry to hear about your experience. Could you please connect with us at guestservices@crackerbarrel.com, so we can address your concern properly?
I used to have no issues, but now I can't do mobile pay. I have to login every single time. Now it's telling me the app isn't compatible with my phone...
Business response:
We recommend that you uninstall and delete all app data then reinstall the app. If this continues, please reach out to us on our chat support link https://guestrelations.crackerbarrel.com/s/contactsupport for assistance
The sign in bug is still active! Can't sign in! SO Frustrating. why don't you get real programmers & start with a new, user friendly app. Or maybe AI can do better. The longer your issues continue, the less money I will spend at Cracker Barrel!
keeps signing me out
Business response:
Hi Nicholas! We are sorry to hear this! Can you please send us your contact information at guestservices@crackerbarrel.com, so we can address your concerns?
After latest Android 14 update the Cracker Barrel app will not update on my Galaxy S24 Ultra. So I uninstalled the app, restarted my phone, and now can't even install the app. Fix the app and I'll be glad to change my rating/review.
Business response:
Hi Hugh! We are sorry to hear this! Can you please send us your contact information at guestservices@crackerbarrel.com, so we can address your concerns?
One of the worst apps that I have ever used. It took over an hour to place an order, as I was trying to use gift card. I still had a balance due, so I put a credit card number in to pay it, and the app just stalled. Finally I had to order with just a credit card payment. I looked at my pending charges on my cc, and I was charged twice for the balance, and a charge for the full amount. Get to the restaurant and they don't have my order. We had to wait another 30 minutes to get our food.
Business response:
We're sorry to hear about your experience. If you could send us an email at guestservices@crackerbarrel.com, and also provide your order/transaction information, we would like to look into this further and address your concerns.
when I was trying to update this app it gave me an error message and said would not complete the update I went ahead and install the app and tried to reinstall it but it will not reinstall for some odd reason I think there's something seriously wrong with this app like it doesn't exist in the Google Play Store anymore. I hope the developers will get this app working again so I can reinstall it.
Business response:
Hi Ben! We are sorry to hear this! Can you please send us your contact information at guestservices@crackerbarrel.com, so we can address your concerns?
latest update will not install. tried every thing suggested.
Won't even install
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.