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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Caprecia Phillips's profile image
Caprecia Phillips 
a year ago

This app has many bugs, and d doesn't work all the time. 

Business response:

We're so sorry for the trouble with our app. Please try uninstalling and reinstalling the app; if that doesn't work, please reach out via the yellow Chat feature on our website! Thank you! 

Nicholas DeWolfe's profile image
Nicholas DeWolfe 
a year ago

Doesn't sign me into my account 

Business response:

We're sorry to hear that, Nicholas, and we'd like to help. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us. 

Zachary Lewis's profile image
Zachary Lewis 
a year ago

Doesn't let me log-in to use rewards. 

Business response:

We're sorry to hear that, Zachary, and would love to hear more so we can help and improve! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us. 

Heather's profile image
Heather 
a year ago

The app literally never works right, even after update. 

Business response:

We're sorry to hear that, and we would love to get more details to help and improve! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us. 

Terry Whitt's profile image
Terry Whitt 
a year ago

The app is useless. I try to login on the app with the same credentials I successfully login with on the website to no avail. 

Business response:

Hi Terry, we are sorry to hear that you are having trouble. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with the Guest Relations team. They will be happy to help. 

Rick Weiss's profile image
Rick Weiss 
a year ago

It sucks 

Business response:

That's not good, Rick! Please contact our Guest Relations team at https://guestrelations.crackerbarrel.com/s/contactsupport for assistance. They would like to hear more about this. 

Cathy Velo's profile image
Cathy Velo 
a year ago

Won't login! 

Business response:

Hi, Cathy! We're so sorry for the trouble. Please try uninstalling and reinstalling the app - if that doesn't work, please reach out to us using the yellow Chat button on our website. Thank you! 

Logan Jones's profile image
Logan Jones 
a year ago

Took me 30 minutes to even get to the check out menu before it failed and luckily I tried using my phone 's browser and was able to order in 2 minutes. Never will download the app again. 

Business response:

We apologize for the inconvenience you're experiencing with our app. We're dedicated to providing the best possible experience for our guests. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with the Guest Relations team. They will be happy to assist. 

Robert Crank's profile image
Robert Crank 
a year ago

Cart says empty when it's not. Snags constantly. Absolutely abysmal app. 

Business response:

We're so sorry for the trouble with our app. Please try uninstalling and reinstalling the app; if that doesn't work, please reach out via the yellow Chat feature on our website! Thank you! 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.