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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of the most frustrating apps! Never works!
Business response:
We apologize for the frustration you're experiencing with our app, Ashley. We're dedicated to providing the best possible experience for our guests. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with the Guest Relations team. They will be happy to help.
I have the app but it never logs me in no matter how many times I try. What is the point of the app if it won't let a person log in to their account?
Business response:
We're sorry to hear that, Leslie. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us, so we can help.
Menu wouldn't load
Business response:
We're sorry to hear that, and would love to hear more about how we can help. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
This app is the worst. Can't even log on to it. Every time I attempt to login it doesn't go through for over the past 6 months. I realized it's the app because I can login on the website.
Business response:
Hi DaShaunda, we are sorry to hear that you are having trouble. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with the Guest Relations team. They will be happy to help.
Glitchy and terrible app that doesn't even have Google Pay, update your app... I can never place orders without the app crashing or freezing repeatedly, I'm on a Samsung S23 Ultra and everything, I just want my food conveniently after working 7 days a week...
Business response:
We're sorry for the frustration, Michael. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us, so we can assist.
It just sucks and is unusable at this point ,i reset password and won't allow me to log in
U r never working properly and u want me to take the time to tell U why? I just like my apps to work.I can't tell U how frustrating it became time after time ordering on line and just sending me in circles. Not that I am looking for anything, but it is very difficult to have to finally unload my wheelchair to have to go in! I love U ,but why or how can U do any better when U don't allow your sales people to even access or emails.So if U really wanted to help me I would start with the nice people
Business response:
We're sorry for the frustration. We would love more details on what error you are experiencing, so we can improve. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
This app NEVER works to place a to-go order. I will log in, add everything to my cart, and when I try to check out it sends me back to the login screen. Try to log in and it just keeps refreshing the screen. I always have to place an order through the website.
Business response:
We're sorry for the frustration, Nichole, and would love to hear more about how we can improve. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
I downloaded this app it was working just fine then the past couple months I can't order online or get my rewards it is a blank screen it just shows my reward points and my name and i tried uninstalling it and reinstalling it it still doesn't work you need to fix this app
Business response:
We're sorry to hear that, Kimberly! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us, so we can assist.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.