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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fix your app! I can't use my points or earn my points. I scan my check to pay, which takes me to my web browser, which I have to sign in. When I sign in, I lose my check! This is stupid!
Business response:
We're so sorry to hear about this! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us, we'd be happy to help.
Literally won't let me log in. Email, password, verification code texted OR emailed (tried both), copy/pasted and then just takes me back to the sign in screen to start all over again. This is ridiculous. It's been like this for weeks. I can log in on the website no problem. This app needs to be fixed.
Business response:
We're so sorry that this is happening, we'd be happy to help. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
Can't sign in
Business response:
Hi Kim. Our team is happy to look into this for you. Please send the error message you received and where you received it to digitalsupport@crackerbarrel.com.
Every single time the app is loaded you have to resign-in. Changed our order from pickup to in-store pickup and the order was deleted and had to sign back in.
Business response:
We'd be happy to help you out, Justin. Please send us the error message you received and where you received it to digitalsupport@crackerbarrel.com
App sucks. Have to log in each time. Bonus game is a joke ... Out of 5 possibilities I always get the lowest award ... One peg. It is impossible to get this one every single time ... They fix the game so nobody wins.
App will never log in to my account. I am able to use my correct username and password to log in on the desktop version but the app won't let me log in. Useless for rewards and ordering with saved items.
Business response:
We're so sorry to hear that! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us. Please send us the error message you received and any other information.
Garbage app unusable
Business response:
We're sorry to hear that, and would love to hear more about why so we can help and improve! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
App is no longer working properly. Won't let me sign in without changing password and when I can, won't let me order or use rewards
Business response:
We're sorry to hear that, and would love to hear more so we can help! Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
Never lets me log in
Business response:
We're sorry you're having issues, Casey. Please visit crackerbarrel.com and click the orange button in the lower right-hand corner to chat with us.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.