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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can't get in to the cracker barrel and to log in at all
Business response:
Hi, Millie! We sincerely apologize for the inconvenience. We're experiencing server issues due to the global outage occurring presently, and are working hard to get our services back up as we know more. Thank you for being patient.
Customer service for the app is horrible. It takes them a full month to respond to anything, and you get copy/pasted garbage. And if you try to message them back again they just ghost you. I'm about ready to leave a BBB complaint over it.
Have all the businesses out there decided they just don't give a damn about their apps anymore? App after app just fails to function. I can't login. I reset my password. I STILL can't login. Fire the app company! They apparently don't care. Surely Cracker Barrel does...?
Business response:
Hi Mike. We'd like to get this taken care of for you. Please send the error message you received and where you received it to digitalsupport@crackerbarrel.com email address.
it needs to take google pay or at least should be able to save a card number
Business response:
Thank you so much for the feedback, Patti! We apologize for the frustration.
Won't sign me in. I do the process over and over. Still prompts me to sign in. Ridiculous.
Business response:
Oh, dear! Please try uninstalling and reinstalling the app. If that doesn't resolve it, please send an email to digitalsupport@crackerbarrel.com so we can investigate further.
Endless cycle of signing in and opening a browser window only to never work correctly. Can't order to-go
Business response:
Oh, no! Please try uninstalling and reinstalling the app. If that doesn't resolve it, please send an email to digitalsupport@crackerbarrel.com so we can investigate further. - we'd like to help fix this experience.
No longer works. Very frustrating to not be able to order online any longer.
Business response:
We're so sorry to hear that you're experience issues - please reach out to digitalsupport@crackerbarrel.com! We'd be happy to help.
Don't work
Business response:
We're sorry to hear that - please reach out to us at digitalsupport@crackerbarrel.com! We'd be happy to help.
I spent several minutes trying to track my food order only to realize people can't even order food because your app is dumb. People, to order take out, you have to confirm your address first to unlock the finalize payment. It uses the net to confirm you listed a correct address
Business response:
We're so sorry to hear that the check-out process was frustrating. Please reach out to digitalsupport@crackerbarrel.com, we'd be happy to help.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.