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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Clmk0515 xoxo's profile image
Clmk0515 xoxo 
a year ago

Slow and didn't allow to join 

Business response:

We are sorry you experienced some issues with our app. We ask that you please reach out to our team digitalsupport@crackerbarrel.com, with more information, so we can look into this issue for you. 

M B's profile image
M B 
a year ago

Doesn't let you sign in 

Business response:

We are sorry you are having issues logging in. We ask that you please reach out to our team at digitalsupport@crackerbarrel.com, so they can look into this for you. 

Jerry Ruger's profile image
Jerry Ruger 
a year ago

It's very user unfriendly. It took way too long to order two meals. 

Business response:

We're sorry for the trouble, Jerry. Please email us at digitalsupport@crackerbarrel.com, so our team can look into the issue. 

Holly Carroll's profile image
Holly Carroll 
a year ago

It refuses to sign me in 

Business response:

We're sorry for the trouble, Holly. Please email us at digitalsupport@crackerbarrel.com so our team can look into the issue. 

Allen Watkins Jr's profile image
Allen Watkins Jr 
2 years ago

I've given this app many chances to good..but downloading it multiple times over the past 2 years...it still is horrible..I can never get it to work like it should.. 

Business response:

It would be very helpful to know how we can improve our app to make it a better experience for you. Please send an email with details to digitalsupport@crackerbarrel.com 

Rhonda Rumple's profile image
Rhonda Rumple 
2 years ago

New update makes it impossible to order. Fix this 

Business response:

Hi, Rhonda, so sorry to hear about the trouble. Could you send us an email and tell us more about what you're experiencing? mobileappsupport@crackerbarrel.com 

Trevor Zane's profile image
Trevor Zane 
2 years ago

Beware!!!! Do Not use the app!!! I was charged extra and my reciept on the app even shows they over charged me. My final bill is different on my bank statement. There is NO ONE TO TALK TO and No one on customer service. They have no customer service. Just an email. I put in a ticket, they never contacted me. The manager at the cracker barrel told me to dispute through my bank since no one will contact me from corporate. This has definitely changed the way I look at cracker barrel. 

Business response:

Hi Trevor. We'd like to follow up on this. Please email us at mobileappsupport@crackerbarrel.com with your name, and email address so our team can take care of this for you. 

Keith Mead's profile image
Keith Mead 
2 years ago

Doesn't work most of the time. Won't log u in. Doesn't work for my brother as well. 

Cyndi Rojic's profile image
Cyndi Rojic 
2 years ago

App crashes and doesn't work. 

Business response:

Hi, Cyndi, so sorry to hear about the trouble. Could you send us an email and tell us more about what you're experiencing? mobileappsupport@crackerbarrel.com 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.