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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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lynn whitehead's profile image
lynn whitehead 
2 years ago

Will not work 

Business response:

We're so sorry for the trouble, Lynn! Please reach out to us at digitalsupport@crackerbarrel.com so we can assist. 

Jim Taylor's profile image
Jim Taylor 
2 years ago

I love Craker Barrell but this App is a Total waste of your time. 1. When you open the app to scan your ticket to pay... it asks me to re-sign in or register each time in order to earn or redeem rewards. 2. Also.. no history for dine in payments. Provides NO evidence that youve paid. ugh. Pointless. Ive unistalled it. Waste of my time. 

Business response:

We're so sorry to hear this, Jim. Please reach out to us at digitalsupport@crackerbarrel.com, we'd love to help further. 

Artdog's profile image
Artdog 
2 years ago

5 months later and the App and regular website app still won't let me order. I guess they're never going to fix it. 

Business response:

We're so sorry to hear that you're having issues. Please reach out to digitalsupport@crackerbarrel.com, we'd like to help! 

j cleveland's profile image
j cleveland 
2 years ago

Real buggy app. 

Business response:

We're sorry to hear that. Please send us an email about the features that are not functioning correctly at digitalsupport@crackerbarrel.com, and our team will investigate further. 

Jeff Futchko's profile image
Jeff Futchko 
2 years ago

Utter garbage. You can NEVER login to check rewards, when you RE-signup and lose your rewards you did have. Have a rewards program make it work or dont bother and bilk people's email to send GARBAGE SPAM, THAT it does well.... 

Business response:

Our apologies for the inconvenience caused, Jeff. We would appreciate it if you send us an email about the features that are not functioning correctly at digitalsupport@crackerbarrel.com, and our team will investigate further. 

- “‪Kong King‬” -'s profile image
- “‪Kong King‬” - 
2 years ago

What a stupid app 

Business response:

We are sorry you're having trouble with the app, Leo. If you're willing, please email details about what's not working to digitalsupport@crackerbarrel.com. We would love to make this right. 

Shawn Palmiter's profile image
Shawn Palmiter 
2 years ago

Tried 8 times to log in today and it just kept kicking back to the main app screen. Why can we just log in inside the app, and stay logged in, instead of being dumped out to a web page that didn't log you in on the app? Such a pain! 

Business response:

So sorry about that, Shawn! If you could reach out to us via email we'd be happy to assist: digitalsupport@crackerbarrel.com. 

Todmozilla Hart's profile image
Todmozilla Hart 
2 years ago

When you order a product that comes with gravy and it makes you remove the gravy then there is seriously something wrong with their application. Every time I go to the application I find issues. It's getting to where I just use the phone and call because the application just runs you in circles 

Business response:

So sorry about that! We had an issue with the gravy items and are working to get that resolved. 

Bea McKay's profile image
Bea McKay 
2 years ago

You can't order certain meals without clicking "no gravy" or "no topping" which completely defeats the entire purpose of having that on the meals. 

Business response:

So sorry about that! We had an issue with the gravy items and are working to get that resolved. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.