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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Linda's profile image
Linda 
2 years ago

It will only let me order for catering. The app will not show individual plates. 

Business response:

We're so sorry for the frustration! Please reach out to digitalsupport@crackerbarrel.com so we can help. 

Amber Baldwin's profile image
Amber Baldwin 
2 years ago

Doesn't work, only shows a biscuit and never changes 

Claudia's profile image
Claudia 
2 years ago

needs some help, can't auto save card and it constantly logs you out 

Business response:

We are sorry for the inconvenience, Claudia. We ask that you please reach out to our team here: digitalsupport@crackerbarrel.com - they can look into these concerns for you! 

Adamred's profile image
Adamred 
2 years ago

This app doesn't auto save any of your information. To some people that could be good to some it's just annoying. But it never accept my order the first time I place it. I have to do it multiple times and sometimes it just never works. There's always an error. If I could give it zero I would. 

Business response:

We are sorry to hear that you are frustrated with the app and appreciate your feedback. Please send our team an email at digitalsupport@crackerbarrel.com with details, so we can help. 

Robert Puentes's profile image
Robert Puentes 
2 years ago

The app used to work really great, but it constantly crashes. Rewards login logs you out after every use. Needs updating! 

Business response:

Hi Robert, we are so sorry for the app issues you experienced. That's not the seamless experience we want it to provide. Please email details about the crashing and login issues to digitalsupport@crackerbarrel.com. We would love to make this right 

Mercedes Alvelo's profile image
Mercedes Alvelo 
2 years ago

Just trying to login if annoyingly difficult 

James Bryant's profile image
James Bryant 
2 years ago

Refuses to work. Will not log in. Will not remember login. Will not remember rewards settings. Frustrating! 

Business response:

Hi, James. We're sorry you're having problems and want to help out. Please contact digitalsupport@crackerbarrel.com . 

Amy Harding's profile image
Amy Harding 
2 years ago

I don't understand why you guys don't take gift cards online? It is a drive for me to get to the nearest location and most everyone is rude, disrespectful and ignorant. 

CC RR's profile image
CC RR 
2 years ago

difficult to navigate 

Business response:

We're sorry to hear that! Please reach out to digitalsupport@crackerbarrel.com so we can assist! 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.