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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ok. Needs an allergen filter for menu ordering.
Wants password reset repeatedly
Business response:
Our apologies for the inconvenience caused, Dave. We would appreciate it if you send us an email about the features that are not functioning correctly at mobileappsupport@crackerbarrel.com, and our team will investigate further.
Such a horrible app. Nothing works, constant errors, can never put an order through. Done with it.
Side dishes were wrong, plus forgot to bring bread, plus 4x drink order wrong. And that was just for sweet, no ice, tea. That's right, tea. We only got bread because we asked for it and then it came at the end of the meal. One of the side dishes was not only wrong, but the two main entrees were mixed up between 2 other people at the table. Then servers can't understand why they don't get higher tips. 1st she said we intimidated her, then said later she was new, so don't SHIFT blame, own it.
the worst customer service experience I've ever had
Business response:
That's frustrating to hear and we apologize, Chasity. Our team would like to look into this issue further. Please visit https://guestrelations.crackerbarrel.com/s/contactsupport so we can assist.
Can't order on the app. It's stuck on catering. Uninstalling and reinstalling does nothing.
Business response:
We're so sorry for the frustration! Please reach out to mobileappsupport@crackerbarrel.com so we can help.
Has to be the worst customer service interface of any of the fast food/restaurant apps out of the 20+ I have on my phone. If you want a frustrating, malfunctioning pile download this app.
Business response:
We're so sorry to hear that! Please reach out to mobileappsupport@crackerbarrel.com so our team can help.
good
Can not order individual meals Just family meals and catering
Business response:
We're so sorry for the trouble! Please try ordering online on our website, or reach out to mobileappsupport@crackerbarrel.com for further help with the app.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.