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635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They use Doordash. If you have problems with DD you'll hate this. My food arrived cold and missing items. The bonus was everything smelled of a chain smoker. I thought I was supporting a local business by using their app, turns out I was supporting Doordash 😫
Won't let me login
Business response:
We're sorry to hear that. Please send us an email about the issue at mobileappsupport@crackerbarrel.com, and our team will investigate further.
Never allows me to play a bonus game I will get points at the restaurant and still can't get a spin if you ask a worker they have no idea about the app just clueless like it's not their concern total waste of time.
Business response:
Hi Diana. We'd like to get this taken care of for you. Please reach out to our guest relations team: https://guestrelations.crackerbarrel.com/s/contactsupport
This app is trash. The very first time I downloaded it and tried to use it I got all the way to checking out and it kept locking up. 5G with full bars and it acted like I had a weak signal.
Business response:
We are sorry to hear you are experiencing issues with our app, Brett. We ask that you please reach out to mobileappsupport@crackerbarrel.com with details on the errors that are occuring.
Apps busted closes on open
Business response:
Hello, can you please send us the error message you received and where you received it to mobileappsupport@crackerbarrel.com
Would not accept the meals I was trying to add. Very disappointed.
Business response:
We experienced an outage on our app over the weekend, and we are sorry for the inconvenience that it has caused, Tekela. We ask that you please try again, now that the issue has been resolved. If you are still unable to order, please reach out to mobileappsupport@crackerbarrel.com with details.
Normally very pleased but today nothing works, the app and website both have an issue. I can't add items, or it lets me add but won't check out. Nothing but problems for several hours now
Business response:
Hi Sara! We apologize for the inconvenience. Please send the error messages you received to mobileappsupport@crackerbarrel.com and our team will investigate further.
Edited 3/10/2024 The app now requires you to allow push notifications, not gonna do that so deleting the app. Guess I'm ordering from Beef O'Brady's.
The idea of this app sounds good, but every time I try to create an account it says it is sending me a verification email but I never get one. I have tried to do this on both the app and the website with no luck, several times over several months.
Business response:
We are sorry to hear you are experiencing issues on our app. We ask that you please reach out to mobileappsupport@crackerbarrel.com, so the appropriate team can look into this for you.
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.