Cracker Barrel Mobile App's cover image

This profile has been claimed by the business owner or representative.

Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
Select a rating
Kandi Jones's profile image
Kandi Jones 
2 years ago

They use Doordash. If you have problems with DD you'll hate this. My food arrived cold and missing items. The bonus was everything smelled of a chain smoker. I thought I was supporting a local business by using their app, turns out I was supporting Doordash 😫 

R S's profile image
R S 
2 years ago

Won't let me login 

Business response:

We're sorry to hear that. Please send us an email about the issue at mobileappsupport@crackerbarrel.com, and our team will investigate further. 

Diana Jester's profile image
Diana Jester 
2 years ago

Never allows me to play a bonus game I will get points at the restaurant and still can't get a spin if you ask a worker they have no idea about the app just clueless like it's not their concern total waste of time. 

Business response:

Hi Diana. We'd like to get this taken care of for you. Please reach out to our guest relations team: https://guestrelations.crackerbarrel.com/s/contactsupport 

Brett Rice's profile image
Brett Rice 
2 years ago

This app is trash. The very first time I downloaded it and tried to use it I got all the way to checking out and it kept locking up. 5G with full bars and it acted like I had a weak signal. 

Business response:

We are sorry to hear you are experiencing issues with our app, Brett. We ask that you please reach out to mobileappsupport@crackerbarrel.com with details on the errors that are occuring. 

Good Boy For Prez's profile image
Good Boy For Prez 
2 years ago

Apps busted closes on open 

Business response:

Hello, can you please send us the error message you received and where you received it to mobileappsupport@crackerbarrel.com 

Kela C's profile image
Kela C 
2 years ago

Would not accept the meals I was trying to add. Very disappointed. 

Business response:

We experienced an outage on our app over the weekend, and we are sorry for the inconvenience that it has caused, Tekela. We ask that you please try again, now that the issue has been resolved. If you are still unable to order, please reach out to mobileappsupport@crackerbarrel.com with details. 

Sara Bruns's profile image
Sara Bruns 
2 years ago

Normally very pleased but today nothing works, the app and website both have an issue. I can't add items, or it lets me add but won't check out. Nothing but problems for several hours now 

Business response:

Hi Sara! We apologize for the inconvenience. Please send the error messages you received to mobileappsupport@crackerbarrel.com and our team will investigate further. 

Susan Marie's profile image
Susan Marie 
2 years ago

Edited 3/10/2024 The app now requires you to allow push notifications, not gonna do that so deleting the app. Guess I'm ordering from Beef O'Brady's. 

cjdjclt's profile image
cjdjclt 
2 years ago

The idea of this app sounds good, but every time I try to create an account it says it is sending me a verification email but I never get one. I have tried to do this on both the app and the website with no luck, several times over several months. 

Business response:

We are sorry to hear you are experiencing issues on our app. We ask that you please reach out to mobileappsupport@crackerbarrel.com, so the appropriate team can look into this for you. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.