Cracker Barrel Mobile App's cover image

This profile has been claimed by the business owner or representative.

Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
Select a rating
Rei Heno's profile image
Rei Heno 
2 years ago

I only see large catering menu. There is no way to order a meal for one person or a few. I have tried uninstalling and reinstalling it but it still only has catering. 

Business response:

We are sorry you are having issues with our app, Rei. We ask that you please send the details of error you are experiencing to mobileappsupport@crackerbarrel.com, so the appropriate team can look into this for you. 

Richard Johnson's profile image
Richard Johnson 
2 years ago

Some type of glitch ig. Everytime I go to the rewards wheel, it tells me I need to sign up. Im a big player in reward stuff and since im having trouble, i can only do a 2 star for this. I just left out the app all together, decided not to do anything with it now. 

Business response:

Our apologies for the inconvenience caused, Richard. We would appreciate it if you send us an email about the features that are not functioning correctly at mobileappsupport@crackerbarrel.com, and our team will investigate further. 

Steve Panza's profile image
Steve Panza 
2 years ago

Can't find anything but family meals and sides, cannot order a single meal from the app. 

Jeffrey Williams's profile image
Jeffrey Williams 
2 years ago

App has a bug, won't complete an order cause is said I'm required to add extra meat for 4.99. 

Business response:

Sorry you had a problem with our app! Please contact mobileappsupport@crackerbarrel.com so our team can help you out. 

Jamie Boyd's profile image
Jamie Boyd 
2 years ago

Not an easy app to use. Really makes no sense tbh as it don't work in the store. Suck a headache 

Business response:

We apologize for any frustrations caused by our app, Jamie. Please feel free to reach out to us at mobileappsupport@crackerbarrel.com, with your feedback. 

James Turner's profile image
James Turner 
2 years ago

No benefits to this. 

Business response:

Please let us know why you think this, James. You can reach out to us with your feedback at mobileappsupport@crackerbarrel.com - We hope to hear from you! 

Jeff H's profile image
Jeff H 
2 years ago

The app and website are terrible. Not accurate on times, not reasonable expectations when it co.es to service 

Business response:

We are sorry to hear you are experiencing issues with the app, Jeff. We ask that you please reach out to mobileappsupport@crackerbarrel.com with your concerns, to help us improve the app! 

Tim McDonald's profile image
Tim McDonald 
2 years ago

Did my do diligence. Put order in my cart. No place to check out. Drove 20 miles to pickup. No order no food. Tried 2 different employees at store no one could figure it out. 🤔 So still no way. 

Business response:

We are sorry to hear you experienced an issue with the app, Tim. Please reach out to mobileappsupport@crackerbarrel.com with more details about this error, they can look into it for you. 

Emmett Holland's profile image
Emmett Holland 
2 years ago

Rigged peg game. Always 5 peg bonus. Did 6 in a row, all 5 peg bonus. All landed exactly in the middle. It's not fun, doesn't make me want to go to cracker barrel more, just annoying. Speaking of which, had hair in food and was not impressed with amount or flavor of steak tips and scrambled eggs. Was not very impressed with quality overall. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.