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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Jim Bailey's profile image
Jim Bailey 
2 years ago

Just keeps asking you to change your setting every time you use the app. Too personal. 

Business response:

Hi Jim! We apologize for the inconvenience. Please send us an email at mobileappsupport@crackerbarrel.com and our team will investigate further. 

Lucky Girl's profile image
Lucky Girl 
2 years ago

Worst app. You can't play any of the reward games because app doesn't recognize that your signed in. Just a continuous loop of signing in trying to play and then being told you must sign in to play. I emailed CB customer support twice and no one seems to care. No points, no eating there. 

Business response:

We're so sorry for the frustration! Please reach out directly to mobileappsupport@crackerbarrel.com so we can look into this for you. 

Regina Davis's profile image
Regina Davis 
2 years ago

Closes every time I open it 

Business response:

Hi Regina, we're here for you. How can we help? 

Tina Edwards's profile image
Tina Edwards 
2 years ago

Unable to pay with gift card. 

Business response:

Hi, Tina - we apologize, and know this is a long-awaited feature! Stay tuned and make sure auto-updates are turned on for the app, as this is coming soon. 

Nina Atterberry's profile image
Nina Atterberry 
2 years ago

Does not work ☹️ 

Business response:

Hi Nina! To access all of our app's features, please update your app. 

Cassidy Prestidge's profile image
Cassidy Prestidge 
2 years ago

Every time I try to place a curbside order it starts loading really slow and keeps signing me out and makes me start all over again and again. It's taken me an hour to get to the checkout screen and now it's not taking any of the cards I am trying to put in. All of them have sufficient funds.... It just keeps saying "Error". 

Rai Chelle's profile image
Rai Chelle 
2 years ago

This App Never Works. It will not let you order or pay for the food without an error... 

R H's profile image
R H 
2 years ago

App errors when adding item to cart and doesn't add item to cart. 

Gomer Kyle79's profile image
Gomer Kyle79 
2 years ago

Trash app! This is the 4th time I tried to use this app and a 4th time it doesn't work! 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.