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635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It did not copy the QR code- and I lost 59 reward points.
Never loads in store and when you try to do bonus game kicks you out of the app. Loyalty only goes as far as you paying and no rewards with this app.
Business response:
We want to help with this, Chris. Please visit https://guestrelations.crackerbarrel.com/s/contactsupport so our team can assist.
For some reason I can only see catering items in the app. I can not see regular menu items. I don't see the point in having the app if the solution is to go to the website to order to-go food. Am I the only one with this issue?
Business response:
Hi, Zachary. To see our dine-in menu, just go to https://www.crackerbarrel.com/ and click on "Menu" at the top of the page.
You can't see or order individual meals at all.
This app doesn't work, it keeps closing everytime I hit the reward button
Business response:
We're so sorry for the trouble with the app, Jose! Please reach out to mobileappsupport@crackerbarrel.com so we can assist directly.
Can't order ..always an error or an issue .
This app sucks, every time I open it asks me to sign in, I put my info in and it wants me to create an account when I already have one then when I click on the bonus game it wants me to sign in again.....what a waste of time
Place an order get a pick up time and go to get the food and they don't have your order. When placing an order it loses your order then when you reenter the order it doubles it. Poor experience, hate this app. UPDATE: This app is still the worst! It is no surprise when it does not work. That is the norm. The surprise (and a not often one) is when it does work. Can this company not hire someone who knows how to create a good app?
App crashes instantly when you add any item to cart. Specs to duplicate: OnePlus 8 pro on latest update as of 2024-02-03 Tried several fresh reinstalls and a phone reset to solve.
Business response:
Hi, Nathaniel. Sorry to hear you're having issues with the app! Please send details to mobileappsupport@crackerbarrel.com so our team can help you sort it out.
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.