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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Gregory Vail's profile image
Gregory Vail 
2 years ago

It did not copy the QR code- and I lost 59 reward points. 

Chris's profile image
Chris 
2 years ago

Never loads in store and when you try to do bonus game kicks you out of the app. Loyalty only goes as far as you paying and no rewards with this app. 

Business response:

We want to help with this, Chris. Please visit https://guestrelations.crackerbarrel.com/s/contactsupport so our team can assist. 

Zachary Furlow's profile image
Zachary Furlow 
2 years ago

For some reason I can only see catering items in the app. I can not see regular menu items. I don't see the point in having the app if the solution is to go to the website to order to-go food. Am I the only one with this issue? 

Business response:

Hi, Zachary. To see our dine-in menu, just go to https://www.crackerbarrel.com/ and click on "Menu" at the top of the page. 

Kevin Allen's profile image
Kevin Allen 
2 years ago

You can't see or order individual meals at all. 

Jose Lemus's profile image
Jose Lemus 
2 years ago

This app doesn't work, it keeps closing everytime I hit the reward button 

Business response:

We're so sorry for the trouble with the app, Jose! Please reach out to mobileappsupport@crackerbarrel.com so we can assist directly. 

Dawn Mauck's profile image
Dawn Mauck 
2 years ago

Can't order ..always an error or an issue . 

Deal Deer's profile image
Deal Deer 
2 years ago

This app sucks, every time I open it asks me to sign in, I put my info in and it wants me to create an account when I already have one then when I click on the bonus game it wants me to sign in again.....what a waste of time 

Michele Selwood's profile image
Michele Selwood 
2 years ago

Place an order get a pick up time and go to get the food and they don't have your order. When placing an order it loses your order then when you reenter the order it doubles it. Poor experience, hate this app. UPDATE: This app is still the worst! It is no surprise when it does not work. That is the norm. The surprise (and a not often one) is when it does work. Can this company not hire someone who knows how to create a good app? 

Nathaniel Huggins's profile image
Nathaniel Huggins 
2 years ago

App crashes instantly when you add any item to cart. Specs to duplicate: OnePlus 8 pro on latest update as of 2024-02-03 Tried several fresh reinstalls and a phone reset to solve. 

Business response:

Hi, Nathaniel. Sorry to hear you're having issues with the app! Please send details to mobileappsupport@crackerbarrel.com so our team can help you sort it out. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.