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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had it for a whopping 10 minutes and uninstalled it. Couldn't get it to stay open long enough to even start an order.
Business response:
We are sorry you are experiencing an error with the app, Wendy. We ask that you please reach out to mobileappsupport@crackerbarrel.com with your feedback, so they can look into this issue.
Something is wrong because the prices in the app do not agree with local website prices and "could not load shopping basket" so cannot checkout and place order using web. Google Play doesn't show any updates. 01/27/24
The menu on the app is all from the catering menu. I can't order individual meals like I used to for months now.
Business response:
We're so sorry for the frustration, Jimmy! Please reach out to mobileappsupport@crackerbarrel.com so we can help.
There is something wrong ordering tried to order the other day only would let me order catering not Individual ordering and would not let me see the whole menu. The app is clearly messed up re-download still doing the same thing on app. Please fix
Business response:
We are sorry to hear you are experiencing an error with the app, Toruko. We ask that you please email mobileappsupport@crackerbarrel.com with your feedback, so they can look into this for you.
Please enable the ability to pay with a gift card via the app. I ended up having to call in my order, which is so inconvenient
There's no point in an app if it's going to open a web browser any time you try to do anything.
Business response:
We are sorry to hear you do not enjoy our app, Kevin. We ask that you reach out to mobileappsupport@crackerbarrel.com with your feedback.
The app is constantly messing up when trying to order thru app for pickup and that's even if my store is allowing app orders on top of this I have multiple hundreds of pegs built up and can't redeem in the app I've done what it says to do! it doesn't show at checkout or even in cart when I wanted to redeem it also my bday dessert couldn't be redeemed because the app didn't offer dessert other than a retail Hershey bar I'm over it! I love cracker barrell 😞 fix the app PLZ!
Business response:
We're sorry you're having issues with our app! Please send details to mobileappsupport@crackerbarrel.com so we can help sort this out.
The app is super slow even when I have good signal. It never lets me sign in. It keeps taking me to the sign up screen when I enter my username and password. I've never been able to use it.
Business response:
Our apologies for the inconvenience caused, Danette. We would appreciate it if you send us an email about the features that are not functioning correctly at mobileappsupport@crackerbarrel.com, and our team will investigate further.
Out of all the good apps I use, Cracker Barrels has always been the worst. It looks amazing but it is the buggiest food app there is.
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.