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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
App never works to order. it either cant load cart or cant check out. i have installed and uninstalled the app. it is frustrating..
Business response:
Hi Judy! We apologize for the inconvenience. Please send the error messages you received to mobileappsupport@crackerbarrel.com and our team will investigate further.
No option to add your receipt for mobile app points. Get with the times crackle barrel
Pretty good except it logs off off and makes you setup a new account. lt takes away the rewards yiu earn
Tried to order catering for a work event and the location had turned off online ordering. You have to call the store, then text someone, then email the same person for them to eventually send you a link to pay or pay over the phone. A colossal waste of time versus just ordering on the app. The first time I used the app went just fine but every attempt since then has been a headache.
Worst app ever! Why display the magnifier when it doesn't work? Made me reset my password when I didn't request to do it. Do I have the correct version? I have an android. Your IT guy needs to start over. This is garbage.
Business response:
Hi, Melissa. We're sorry you're having problems with our app. Please contact mobileappsupport@crackerbarrel.com with details so we can sort this out for you.
Every time I tried to order anything while logged in I got a message saying opps that item is no longer available. If I logged out I could order just fine.
Business response:
Hi, Greg - please reach out at mobileappsupport@crackerbarrel.com so we can assist.
One of the worst apps that I've ever used. Half the time you cant order on the app the other half it lets you place your order, but when you arrive they dont have what you ordered and dont send you any notification letting you know.
Business response:
Hi, Kathy. We're sorry you're having problems with our app! Please send details to mobileappsupport@crackerbarrel.com so we can sort this out for you.
This app is Useless! I can never check out. Especially if I choose delivery. It can never load the shopping basket. There's always something that prevents it from working properly. I end up calling in the order most times. What's the purpose of the app if I have to pay inside the restaurant or pickup when it's inconvenient.
Business response:
Hi, Helena. Sorry to hear you're having problems with our app, and we'll be happy to sort this out for you. Please contact mobileappsupport@crackerbarrel.
It never lets me play the bonus game, when I hit play it just logs me out and makes me log back in over and over
Business response:
Hi, Hannah! For help with your Cracker Barrel Rewards™ questions, simply go to Contact Us, then choose the “Cracker Barrel Rewards” category in the dropdown menu. Select your question type, and be sure to include the specifics of your question in the “Comment/Question” section. We’ll get back to you promptly, with an answer. "
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.